London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, excellent value for money”

Helpful Report

Posted 9 years ago

“Very quick and efficient parking, not cheap. Bad point was can covered in bird poo and not cleaned when returned.”

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Posted 9 years ago

“No problem other than the return where the bus was full and was very confusing entering and exiting, could possibly do with different pick up and drop off points.”

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Posted 9 years ago

“Good location but a few more larger signs would help.....”

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Posted 9 years ago

“No spaces where the 'spaces' sign directed me (mid-term car park). Terrible road surface off the main route. Poorly designed bus shelter let in the pouring rain through gaps plus the roof was leaking (bus shelter C). I had booked online but when I tried to exit the car park it said I owed £63+ so I had to press the help button to get the barrier lifted.”

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Posted 9 years ago

“I landed after 1 in the morning on a Sunday morning, realising I had lost my parking card I was not looking forward to the experience. However, I was dealt with by the assistant swiftly, possibly being delayed by no more than 5 mins. Very impressed by the service provided. Well done”

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Posted 9 years ago

“very good service, recomendet parking”

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Posted 9 years ago

“Parking at Luton was trouble-free and I'm glad I booked in advance, but my preference would still be to get the train to the airport unless there's a particular reason to drive myself (as there was on this occasion)”

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Posted 9 years ago

“Booked in advance. Nowhere to park.”

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Posted 9 years ago

“Fantastic service, lovely staff, really happy with the service, will definitely use again and will recommend.”

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Posted 9 years ago

“Some cars were parked in such a way that they were straddling across more than one spaces”

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Posted 9 years ago

“had to wait more than 25 mins for the transfer coach for the long term park. I will not be using it again”

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Posted 9 years ago

“There were very few spaces when I parked and we got stuck waiting for a long time behind the shuttle bus, meaning we had to wait for a LONG time to get the next one after we had parked - certainly WELL OVER the promised 15 minutes. Not nice when you're waiting in the cold, albeit in a shelter. On our return the bus took quite some time to arrive and I was lucky to get onto it with my little daughters as there was hardly any space. We had to stand all the way with our bags. Apart from the bus, it was a good parking experience mostly, although we did have to drive around for ages to find a space and the best bit was that we got to put our card into the machine and just leave afterwards.”

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Posted 9 years ago

“I will always use this service in future when I fly from Luton. The car park is right next to the terminal. You just have to drive in, leave the keys with the very polite staff and walk to arrivals in seconds. And when you return, your car is waiting for you to get into and drive away. Wonderful!”

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Posted 9 years ago

“PARKED IN SHORT TERM CAR PARK AND EASY WALK TO TERMINAL. MY CAR REGISTRATION WAS NOT PRINTED ON THE TICKET AS IT SHOULD HAVE BEEN SINCE I BOOKED AND PAID IN ADVANCE SO THERE WAS A LITTLE DELAY IN LEAVING THE CAR PARK AS I HAD TO SPEAK WITH THE ATTENDANT AT THE BARRIER. A LITTLE ANNOYING, BUT OVERALL THE CAR PARK PROVIDED WHAT I WANTED. WOULD USE THE FACILITY AGAIN”

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Posted 9 years ago

“Very clear”

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Posted 9 years ago

“Queuing to clear security was the worst I have ever seen it. In fairness, the place was well staffed and had every section open. It took 40 minutes to get through security , which is the longest it has ever taken me in 45 years of travelling across multiple airports. Not sure how you fix this, but needs looking at”

Helpful Report

Posted 9 years ago

“Dead end without sign, meaning various people had driven to the end and had to 3 point turn to get back out. Walk was certainly not 2-3 minutes. More like 5-6 minutes. Tarmac in the car park was very poor condition”

Helpful Report

Posted 9 years ago

“So easy to book and so easy to park makes your break less stressful from the beginning . Dealing with driving , parking and airports in general can be tough but parking at Luton has always been a good way to start our break”