London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use, just booked online and turned up. Bus service was good, and it's not that far from the mid term car park. Only negative is the ground is very uneven and gravely.”

Helpful Report

Posted 9 years ago

“Lay out of short stay car park is diabolical I was advised of spaces and found the row to be a dead end. Found it very dangerous to reverse the whole length of the row. This car park has been in this condition for many years and it now time it was improved. Unless absolutely necessary I will not use Luton airport again.”

Helpful Report

Posted 9 years ago

“Having a medical emergency abroad and having to stay there longer was unpleasant. Finding that the car parking per day was doubled during this time was a wonderful surprise!”

Helpful Report

Posted 9 years ago

“Terrible directions to short term car park, no clear line markings and shockingly bad road surface in car park itself.”

Helpful Report

Posted 9 years ago

“The surface is very rough, the parking spaces poorly marked, there were no free parking spaces in the area indicated as having free spaces, people were parked in the lanes at the end of the line of parking spaces, so nobody could get out and we all had to reverse back to the entrance - altogether, a pretty miserable experience!”

Helpful Report

Posted 9 years ago

“Parking at Luton on the Thursday evening was an absolute joke. We had pre-paid fro parking for 3 days for 2 cars in advance and struggled to find any spaces when we got there. The layout of the car park means that if you go up one lane and there is not a space you have to reverse all the way back to get out. We finally found one space and had to leave the second car in one of the walkways otherwise we would have missed our flight. Cars were abandoned everywhere including within the disabled area. The road surface is horrendous and could do with re-developing with designated parking bays marked out. It would have been quicker and cheaper to park in the long stay and get the bus.”

Helpful Report

Posted 9 years ago

“Rating would of been 5 star but the exist gate did not accept my ticket and had to call the attendant who let me through. Other than that it was a great experience and would definitely use again and recommend”

Helpful Report

Posted 9 years ago

“Very convenient, close to airport but a bit pricey.”

Helpful Report

Posted 9 years ago

“little bit expensive”

Helpful Report

Posted 9 years ago

“Thank you very much”

Helpful Report

Posted 9 years ago

“close to the airport and nice service”

Helpful Report

Posted 9 years ago

“Booked on line. Simple no fuss. Parked in long term car park. No Problem for space. Waited 5 min for bus to airport, took about 10 min to get there. Remember to make a note of where you park. Return journey was the same.”

Helpful Report

Posted 9 years ago

“Plenty of space to park, reasonable pricing and frequent bus service from car park to airport terminal.”

Helpful Report

Posted 9 years ago

“YOUR SECURITY IS APSOLUTEY USELESS, IN YOUR SHORT TERM CAR PARK I GOT MY BRANDNEW CAR SCRATCH VARY BADLY AND NO ONE ON SECURITY WANTED TO KNOW, WHEN WE ASK TO SEE FOOTAGE OF SECURITY CAMERA ON THAT TIME AND DAY. I WAS TOLD THAY WERE NOT WORKING. SO I WILL NEEVER USE YOU AGAIN. I ADVICE MY FRIENDS TO FLY FROM BIRMINGHAM, MUCH BETTER.”

Helpful Report

Posted 9 years ago

“As I am not parking there until September I can't give a review! So I am not sure why yoy are asking now.”

Helpful Report

Posted 9 years ago

“Good car park , close to airport, but surface at times could do with some attention, to be perfect”

Helpful Report

Posted 9 years ago

“The only issue is the inability of your system to recognise a booking. It is frustrating to experience this every time even though the booking has been made with you direct. The staff on the call system are helpful and sort it out but there should be number plate recognition. After a flight, the last thing that you want is hassle. I am using you again at the weekend and again in May. I hope there is an improvement.”

Helpful Report

Posted 9 years ago

“The day was cold, the welcome was warm. The Priority Meet and Greet system was quick and easy both on arrival and at departure.”

Helpful Report

Posted 9 years ago

“Very convenient overall, close t airport and served well by the shuttle buses. At the exit though we were presented with outstanding amount of nearly £90 when we had already pre-paid. It was sorted soon enough but delayed us by a few minutes and was a bit daunting to think we owed that amount on top of what we had already paid.”

Helpful Report

Posted 9 years ago

“Getting from the long stay car park to the airport was quick and easy. Unfortunately I had to wait over 30 minutes to get from the airport to the car park.”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews