London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Close to the terminal, quick and easy to park - highly recommend.”

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Posted 9 years ago

“Easy to find car park well sign posted. Pre payed short stay well worth doing, no worries about having correct monies, saved on time too.. On entrance given ticket then on exit inserted ticket into machine at barriers, raised straight away.. Disabled parking bays spaced well apart from each other, a very good 1st experience of using airport car park”

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Posted 9 years ago

“Super service both when arriving and then collecting the car. no difficulties either time . Very grateful for the attention given”

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Posted 9 years ago

“Used this carpark for the first time last week, very user friendly, easy to find and regular shuttle bus service, we would definately use this again.”

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Posted 9 years ago

“The carpark surface is of very poor quality, uneven with pot holes. The drainage is also very poor, I arrived in the rain and there where large deep puddles. The bay markings and layout are also very poor I drove to the end of a long bay that was full and was a dead end. Overall very poor.”

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Posted 9 years ago

“Thank you very much for a quick and easy handover of our beloved campervan Frank, we were safe in the knowledge he was being looked after and was waiting for us fuss free when we arrived home at silly o'clock in the morning. We were amazed at the ease of the whole process, we will be using your service again and have already recommended your service to our family and friends :-) Thank you!”

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Posted 9 years ago

“No safe way out on foot despite bring well within walking distance of the terminal”

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Posted 9 years ago

“We had nothing of wrong at our parking in Luton airport carpark.”

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Posted 9 years ago

“Easy , no waiting at all for the bus and very quick”

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Posted 9 years ago

“Very easy to book online, ANPR on gate so straight in, busses running to & from the terminal every 10 minutes or so. Well lit at night, when you're inbound at 2am this is handy. Will be using again as it was so easy, especially with two ypung children in tow!”

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Posted 9 years ago

“Parking was well signed and easy to find. However we had to climb stairs to reach bus stop which is difficult carrying suitcass and gans luggage. On our return we had to wait 15 minutes for a bus, not great at 1.15am”

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Posted 9 years ago

“parking on rough ground is not so good.”

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Posted 9 years ago

“Very unhelpful and misleading service by the car park manager when I called to enquire if I could change or cancel my booking. He told me that nothing could be done once a booking had been made which was false information.”

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Posted 9 years ago

“Second time this has happened booked on the net but ticket not working and have to speak to assistance admin rubbish”

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Posted 9 years ago

“Parking was very full - drove around for quite some time before finding a decent spot. It could do with more road markings (just when you think you've found a spot you realise you can't park there as it's a through-way!) getting in and out was easy enough though.”

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Posted 9 years ago

“When I was leaving the car park I put my ticket in the reader at the gate and it said I owed £63.00. I ore-booked and paid. This caused a queue behind me until it was sorted.”

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Posted 9 years ago

“You need to factor an extra half hour into your journey to find a space, wait for the bus and for the journey which takes about 15 mins as it stops at several bus stops outside of the car park on the way to the terminal. The return journey was quicker as it was late at night and there were no additional stops but we did have to wait for about 20 mins for the bus.”

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Posted 9 years ago

“The service was very straight forward well sign posted. The bus service to airport terminal was frequent and I only waited a couple of minutes for the transfer. I would definitely recommend paying a few pounds extra to use this carpark. I will use this service again in the summer . Thankyou”

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Posted 9 years ago

“I made a mistake when booking on line the flight leaving Lanzarote was on the 11th June and arrival in Luton on the 12th,I inadvertently put arrival as 11th.When I arrived at Luton I told the representative admitting the car and he just altered the date.However when I arrived to pick up my car I had to pay a further £ 36 for the booking mistake I had made.The car parking company were fully aware of the flights from Lanzarote on that date and I feel that I was ripped off at a time when I was most vulnerable.I used that parking facility because I am a disabled pensioner despite the fact that it is very expensive,needless to say I shall never use it again. David Holmes”

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Posted 9 years ago

“I arrived at the allotted time. A ticket was produced at the barrier, and, on the screen was displayed my name to confirm the ticket was for me. I found a parking space within about 45 seconds of entering the car park. I locked up the car, headed for a shuttle bus pick up point, which was only about 25 yards away. I had to wait only about 2 or 3 minutes for the shuttle bus to arrive, and, although it had to go to several pick up points around the car park, we were back at the terminal in very good time. On my return, a shuttle bus was awaiting me to alight, and, within a very few minutes we set off back to the car park, where my car was still in the same spot, and I was ready to leave. I found the exit very easily thanks to excellent signage, placed my ticket into the machine, which opened the barrier, and I was off home. Altogether, a very stressless experience. Thank you, and I shall use the service again.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews