London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking was easy and close to the terminal but as I had prebooked I was slightly phased when I entered the car park, as I expected the the barrier to automatically recognise my number plate and let me in. I took a ticket however and decided to worry about what would happen when I returned the same day from my trip and drove my car out of the car park. At the point of leaving I put my ticket that I had taken when I arrived into the machine but it still didn't know that I had already paid and asked me for payment - at the full rate - not the prebooked rate. The situation was resolved however when I pressed the help button and gave my car park booking code to the operator who then let me through.”

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Posted 9 years ago

“Easy to find, 2 mins transfer”

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Posted 9 years ago

“I use the short term car park as when booked in advance it is quite reasonable and I can walk straight into the airport. Very convenient and saves time. The quality of the park surface is really bad, pot holes, feels grubby and often dirty in bad weather.”

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Posted 9 years ago

“First class service as usual.”

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Posted 9 years ago

“Yet another good experience of mid-term parking. Only ever experience issues in morning peak when traffic flow can be a problem.”

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Posted 9 years ago

“The camera took my plate wrong but in 15 seconds everything was solved.”

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Posted 9 years ago

“Every time i pre-book the barrier does not recognise my number plate so i have to press the help button at the barrier whilst someone confirms i have pre-book and opens the barrier - why????”

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Posted 9 years ago

“Very Expensive, as it always is”

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Posted 9 years ago

“Easy to find. Close to the terminal. Simple drive up and drive out with no hassle.”

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Posted 9 years ago

“Good directions to find the car park. Plenty of spaces. Well lit on return as it was dark. However, there was a queue to exit as the machine was not accepting anyone's ticket. The help button was answered instantly, and we were told there was a fault and apology offered. The barrier raised once confirmation of reference number or name was given.”

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Posted 9 years ago

“We booked online. Everything went swimmingly until it came to exit the car park and we found we owed something like £120! Luckily someone answered the buzzer gone midnight and sorted it all out for us.”

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Posted 9 years ago

“Very good service, only thing was my booking confirmation stated that the ticket would state my car registration but it didn't so this panicked me a bit but after speaking to a very helpful member of staff he said that that wasn't always the case and if they tried to charge me on my exit then I should just press the help button and state my booking reference which I had to do.”

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Posted 9 years ago

“A good offer for short term parking and a trouble-free experience”

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Posted 9 years ago

“So close to airport, an excellent place to park. Bays not marked out very well and its a little difficult to find the exit, could do with more signs that you can read, but for ease of booking and parking, and getting out with our ticket, great.”

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Posted 9 years ago

“The pre-booking made everything very easy and quick. It was also much cheaper than the actual price, and we were able to park closer to the airport with no need to take the bus. Recommended.”

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Posted 9 years ago

“Priority Parking was excellent. So quick, easy & friendly.”

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Posted 9 years ago

“The surface of the car park is appalling, and the areas should should walk are not clearly marked and even when they are the surface is not very well maintained.”

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Posted 9 years ago

“All good efficient minimal bureaucracy and helpful staff”

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Posted 9 years ago

“Short term car park for 4 nights. Very good location to airport, relatively easy to find. Pre booked cost was ok, if I'd have paid on arrival then the cost would have been an absolute disgrace, £180!!! Machine didn't recognise my pre book so showed me full cost, wonder how many actually pay it. Condition of car park is just wasteland really, no lines, lots of potholes. Just about scraped normal rating.”

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Posted 9 years ago

“Really easy and convenient to use. Price could of been better for one day stay but was booked late.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews