London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent”

Helpful Report

Posted 9 years ago

“System worked well for long stay parking until exit. Ticket entered and came up with £64 overcharge. Having read earlier reviews before I booked went with the push help button and quote booking reference. Problem resolved with no charge. Possibly about time Luton car parks sorted out the link to prepaid parking fees and number plate recognition to avoid the 'heart stopping' moment.”

Helpful Report

Posted 9 years ago

“I pre-booked at the mid-term car park. Easy to find the car park, straightforward to find a space, and the bus transfer only took a couple of minutes to the terminal. Overall it did the job.”

Helpful Report

Posted 9 years ago

“The medium term parking was very straightforward to use, with good shuttle bus service to the terminal.”

Helpful Report

Posted 9 years ago

“Very impressed with their response to my car battery being flat when I returned at 11pm (owing to leaving interior light on). Went to the car park office to report it and they said to return to my car and await a van, which arrived within 10 minutes. The driver jump-started the car, checked I was happy, and was off. No complaints or fees or long waits--excellent.”

Helpful Report

Posted 9 years ago

“This is the second time that I have parked at Luton Airport. Each time I have returned to find my car has been damaged. DO NOT PARK HERE. It's cheaper to get a taxi to and from the airport rather than pay the hundreds of pounds it costs to get your car repaired. I had to give it 1 star as there is no option to give zero. I repeat, DO NOT PARK HERE!!!”

Helpful Report

Posted 9 years ago

“All good apart from both times I have parked there my booking reference hasn't been on my ticket. Therefore every time I go to leave it tells me I need to pay, and so I had to call the operator to let me out.”

Helpful Report

Posted 9 years ago

“This is the second time I have used Luton airport parking and was very impressed by the ease of which is to book online and the location of the car park could not be better. Most of all the fantastic price i paid for 2 weeks, has not increased in the last 3 years. I would not hesitate in recommending your service in the future.”

Helpful Report

Posted 9 years ago

“The long term car park was clearly signposted and easily accessed. The bus service was efficient and the bus drivers were very helpful”

Helpful Report

Posted 9 years ago

“very happy with parking,the ease of finding a space and bus very punctual.”

Helpful Report

Posted 9 years ago

“I was satisfied, I've left my car there for 3 and a half weeks with no problems, was good to have bus straight after I've arrived (2AM!). Will recommend. Thank you”

Helpful Report

Posted 9 years ago

“Very useful car park, with transfers which take couple minutes bto get to the airport, and staff very comprehensive when it comes to your timings...will repeat again whenever I'll need to go abroad.”

Helpful Report

Posted 9 years ago

“Very good, just a few more makers around to find car would be useful thanks”

Helpful Report

Posted 9 years ago

“Booking process straightforward and options easily identified”

Helpful Report

Posted 9 years ago

“Simple to book and so convenient. Thank you.”

Helpful Report

Posted 9 years ago

“The instructions on how to find the parking mention pink signs. They could do with a bit of a repaint as they weren't that bright or obvious”

Helpful Report

Posted 9 years ago

“Easy to do on computer, The car park recognised the car. Easy parking and quick free bus to airport. 2 months later retuned to car, placed ticket in machine and drove off. The car was how we left it. Overall very happy , will be using again and highly recommend.”

Helpful Report

Posted 9 years ago

“Simple and easy way to park. If this doesn't agree with you then nothing will. Will always use this facility from now on.”

Helpful Report

Posted 9 years ago

“Excellent service, friendly staff and very helpful.”

Helpful Report

Posted 9 years ago

“Always good value, have used many many times. The only problem I can find is The ANPR Camera it never reads my number plate right, so every time I exit I have to go through the checks , its becoming a bore.”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews