LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,386 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 9th December 2024

359

Anonymous

Anonymous // 01/01/2019

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English

“Great range of products with awesome prices! Easy to deal with and quick to post!”

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Posted 5 hours ago

“The team at Lux BMX went above and beyond for me! I was worried I wouldn’t have the bike for my little one in time this year, but the staff went out of their way to keep me updated. They didn’t just send messages—they even called me multiple times to reassure me and provide updates. Their customer service is absolutely incredible, and the turnaround time was super quick. I couldn’t recommend Lux BMX more highly! If I could give ten stars, I would. Amazing experience from start to finish! I will try to remember to upload a photo once my little one gets on!”

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Posted 11 hours ago

“Quick and efficient service at a good price”

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Posted 13 hours ago

“Great service, fast shipping, will shop again”

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Posted 20 hours ago

“The T’shirt came promptly. But the peddles have not arrived yet and were ordered before the top. And was supposed to come through express post. But still waiting for them to turn up”

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Posted 1 day ago

“Quick, reliable, 10/10 from the boys”

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Posted 1 day ago

“Website is great with detailed description of items. Freight times since using Shippit have been quite slow recently.”

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Posted 2 days ago

“Good range range of parts, bikes, and everything else bmx related!”

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Posted 2 days ago

“always helpful”

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Posted 2 days ago

“after ordering the wrong colour, i got ahold of the guys and they helped sort out my issue before shipment with no hassles and made it so easy to communicate. bikes arrived before xmas and will have one happy boy!”

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Posted 3 days ago

“Awesome serivice -Thank you. I messed up my order and LUXBMX supported with a discount and free express postage so I could get my parts quickly - really appreciate the service. Amazing service and sick parts selection!”

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Posted 4 days ago

“Great products and great customer service 👌🏻”

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Posted 5 days ago

“I’d like to thank the team at Lux bmx for putting together my dream build. Couldn’t be more happy with the service. Will definitely be staying loyal to this shop.”

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Posted 5 days ago

“Boys have looked after me well can't complain about any of there service in-store or online. Getting back into bmx after 15yr break i do ask too many questions but everyone has helped me out. Cheers”

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Posted 6 days ago

“Absolutely stoked with Lux. Bought just before the KOB event. Straight after that was done, they built my bike right up and it’s perfect! Awesome guys super willing to help!”

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Posted 1 week ago

“Amazing service”

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Posted 1 week ago

“Excellent service Very friendly Gave great advice without been pushy to sell Catered to my needs”

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Posted 1 week ago

“Great service, I emailed a question to the boys and I got a great reply and still wasn’t sure after I purchased and still got the help I needed. Can’t recommend this company enough, I will be shopping here again!”

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Posted 1 week ago

“🌟 Five Stars All the Way! 🌟 We recently purchased some BMX parts and merchandise for my son, and I couldn’t be more impressed! The quality of the parts is outstanding – durable, reliable, and designed to take on some serious action. The merchandise was just as impressive – stylish, comfortable, and perfect for any BMX enthusiast. It’s clear that a lot of thought went into every detail, from the designs to the fit. On top of the amazing products, the customer service was exceptional. Everything arrived quickly and was packaged with care, which made the whole experience even better. If you’re looking for top-notch BMX gear that can handle the ride, look no further. We’ll definitely be back for more – thank you for keeping the BMX community riding strong! 🛠️🏆”

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Posted 1 week ago

“The service i received was second to none. Kudos and keep it up”

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Posted 1 week ago

LUXBMX is rated 4.9 based on 5,386 reviews