LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,314 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The team at Lux is super helpful and has always supplied with me rad products and excellent technical advice”

Helpful Report

Posted 4 years ago

Brett, we're stoked to hear that you found our customer service team helpful. They love what they do and pride themselves on helping our customers build their dreams!

Posted 4 years ago

“Great help i got from them and fast delivery”

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Posted 4 years ago

Carney, we're glad to hear that we were able to assist you while making your purchase. Thank you for supporting us here at LUXBMX!

Posted 4 years ago

“Prompt/Professional”

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Posted 4 years ago

Thank you for your feedback, this is exactly how we want everyone to feel when they are shopping with us. Happy shredding!

Posted 4 years ago

“Always happy when dealing with Lux”

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Posted 4 years ago

John, we're glad to hear that you're always happy dealing with us. Happy shredding!

Posted 4 years ago

“Awesome brands and super fast postage”

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Posted 4 years ago

Michael, we really appreciate your feedback and look froward to having you shop with us again soon. Happy shredding from the whole LUXBMX team!

Posted 4 years ago

“Awesome !!!”

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Posted 4 years ago

Thank you, we try our best!

Posted 4 years ago

“Great items and a fantastic team to deal with ! Excellent service and highly recommended !!!”

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Posted 4 years ago

Thank you for your feedback, we hope to see you again soon!

Posted 4 years ago

“Great service from everyone at luxbmx . Kept me informed about my bmx. Always answered my emails straight away and the delivery of the bike to the uk was much faster than expected. Overall excellent service. Very pleased thanks Mark Lawson”

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Posted 4 years ago

Mark, thank you very much for your kind review. We're glad to hear that you found your shopping experience easy and enjoyable. We hope you enjoy your new bike, happy shredding from the team at LUXBMX!

Posted 4 years ago

“Paint on new hyper lounatic frame chips and flakes real easy but rides great”

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Posted 4 years ago

Nicholas, we're sorry to hear about the issues that you have had with your frames paint. But we appreciate you taking the time to leave us feedback on your shopping experience.

Posted 4 years ago

“Love LUX”

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Posted 4 years ago

LUX loves you!

Posted 4 years ago

“Excellent store, great staff”

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Posted 4 years ago

Nick thank you for your kind words, we appreciate your support!

Posted 4 years ago

“You guys awesome!!”

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Posted 4 years ago

Thanks for your support!

Posted 4 years ago

“I had the best experience all the way here in Los Angeles! I felt the love! very good customer service and great communication. Made everything very easy!”

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Posted 4 years ago

Jay, we're happy to hear that you found your shopping experience with us hassle-free and enjoyable. We look forward to you shopping with us again soon!

Posted 4 years ago

“Always great service ta boys”

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Posted 4 years ago

Thank you for your feedback David, we'll see you again soon!

Posted 4 years ago

“Great team at Lux! Quick response and very helpful! Products are all top quality and delivery was fast! 10/10 👌🏼”

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Posted 4 years ago

Chris, thank you so much for your kind words. We really appreciate you taking the time to let us know how we did!

Posted 4 years ago

“From my recent purchase staff from LUX BMX were very professional and and helpful i highly recommend”

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Posted 4 years ago

Shane, all the staff here at LUXBMX love what they do and we are glad to hear that this shines through when dealing with us. Thank you for your support!

Posted 4 years ago

“The guys at LUXBMX are awesome. Great communication and so helpful - will definitely be using them again.”

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Posted 4 years ago

Dave, thank you for taking the time to leave us your feedback. We're stoked to hear that you enjoyed your experience while shopping with us. We appreciate your continued support!

Posted 4 years ago

“speedy delivery and exactly what I ordered cheers”

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Posted 4 years ago

Jayden we're glad to hear you're stoked, thank you for support us here at LUXBMX!

Posted 4 years ago

“Awesome range of products and very easy to use website. Always the best customer service!”

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Posted 4 years ago

James, thank you for your kind words. We're glad to hear you enjoyed your shopping experience.

Posted 4 years ago

“Only store that seemed to have stock in my size and searches the web for days until I stumbled across the this store. Ordered on a Sunday night and had my helmet Tuesday. Highly recommend they have so many products!”

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Posted 4 years ago

Devon, we're stoked to hear that you were able to get the helmet you wanted in the right size. We look forward to you shopping with us in the future.

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,314 reviews