LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,310 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“always great service & products from u guys respect”

Helpful Report

Posted 2 years ago

Hi Ian, thank you so much for the kind words and supporting LUXBMX ❤️

Posted 2 years ago

“Received quickly and as described - very pleased.”

Helpful Report

Posted 2 years ago

Hey Roger, We are extremely pleased to hear about your positive experience with our business, thank you for taking the time to review us and we hope to be just as helpful next time. STAYLUX

Posted 2 years ago

“I had no issues with my order and would definitely buy/ order more stuff for my bmx!”

Helpful Report

Posted 2 years ago

Hey Mark, Thank you for the Kind review! We look forward to being able to help you out next time!

Posted 2 years ago

“Great service from these guys always.. Only thing I will say, is that with repeat customers, a bit of merchandise thrown in here and there, goes a long way Cheers”

Helpful Report

Posted 2 years ago

Hi Mark, we appreciate the great rating! And thank you for looking at ways we can better our customer service and shop as a whole. We haven't had any LUX merch for quite some time now but get excited as we will be receiving a restock very shortly!!

Posted 2 years ago

“Lux has provided me with great advice on buying balance bikes, kids bmx bikes, advice on gyro products and bmx helments for adults and kids. The products they sell have been high quality and the advice has been super helpful. They know their stuff!”

Helpful Report

Posted 2 years ago

Hey Reuben, We really appreciate your support and kind words. Enjoy the rest of your day!

Posted 2 years ago

“Love my new bike and the customer service.”

Helpful Report

Posted 2 years ago

“You did a great job guys.. 👍🏼”

Helpful Report

Posted 2 years ago

Hey Sandow, We are very pleased, massive thank you for taking the time to leave us a review.

Posted 2 years ago

“Killer shop. Hang brain with Bruce.”

Helpful Report

Posted 2 years ago

“I have been building a bmx for my son, not knowing a lot about this their knowledge and guidance has helped me build an awesome bmx, the guys have been so helpful. I would have no hesitation recommending LUXBMX.”

Helpful Report

Posted 2 years ago

Hey Warren, We are very pleased to hear all of this, massive thank you for all your support.

Posted 2 years ago

“Cant fault LUX, top job!”

Helpful Report

Posted 2 years ago

“Clear, easy and fast. Excelent service.”

Helpful Report

Posted 2 years ago

“I currently have 11 bmx bikes/race and freestyle-and without Lux’s help with all the parts I need I would be lost.Thankyou everyone at the Lux headquarters.Look forward to buying more things and supporting you further.Must feed the BMX habit soon👹”

Helpful Report

Posted 2 years ago

Hey Nick, Massive thank you for taking the time to leave us this review, we appreciate the support alot!

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

Hi Sally, thank you so much for the positive feedback! We truly appreciate it 😊

Posted 2 years ago

“Great pricing and parts availability, if only the postal companies were as well organized.”

Helpful Report

Posted 2 years ago

Unfortunately, this is something we wish for as well!! Thank you so much for the positive review 😊

Posted 2 years ago

“Great work guys”

Helpful Report

Posted 2 years ago

Hi Gavin, Thank you so much! we appreciate you taking the time to give us a great rating.

Posted 2 years ago

“Love the communication and friendly and helpful service.”

Helpful Report

Posted 2 years ago

Hi Tymon, Thank you so much! we truly appreciate hearing this feedback. We look forward to seeing you shop with us again in the future.

Posted 2 years ago

“Exactly what I ordered and delivered to NT in good time”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to give LUXBMX such an awesome rating! We hope that you continue to shop with us in the future 🤘🏽

Posted 2 years ago

“Awesome. Couldn't be happier”

Helpful Report

Posted 2 years ago

Massive thank you for the support 🤘🏻

Posted 2 years ago

“Thank you to luxbmx team. Fast respond. Fast delivery. 100% trust worthy people. Keep up the good work. Recommended.”

Helpful Report

Posted 2 years ago

Hi there, Wow.... thank you so much! We do our best to provide the best customer service possible.

Posted 2 years ago

“Lux is as straight forward as it goes when buying BMX parts, accurate stock levels, postage prices are what you’d expect to pay for the service you want, they sell awesome parts and… they actually communicate with their customers.”

Helpful Report

Posted 2 years ago

Hi Michael, We truly appreciate you taking the time to give your feedback. Thank you for such kind words.

Posted 2 years ago

LUXBMX is rated 4.9 based on 5,310 reviews