LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,314 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great shop. These guys know Bmx, ride hard, and are core members in the local Brisbane scene. Not sure if I am fully on board with their new policy of making appointments for consultations, but I definitely agree that it results in a quality over quantity approach and creates a unique tailored experience. Personally I wait for their sale events which can be pretty epic have scored heaps of top quality gear from these guys and will continue to do so in the future”

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Posted 3 years ago

Hi Dean, Thank you for taking the time to leave us your feedback. We understand that our new operating style isn't to everyone's liking but we're glad that you can see the benefits of what we are doing. We look forward to having you shop with us again soon. Kind regards

Posted 3 years ago

“Great service and fast delivery!! My son was stoked with his new SE BMX bike.”

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Posted 3 years ago

Hey Eloise, Thank you for letting us know how stoked your son was, we are very pleased to hear!

Posted 3 years ago

“Speedy service for pick-up and delivery of items.”

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Posted 3 years ago

Hey Jasen, Thank you for taking the time to leave us a review, we appreciate the feedback! Have a great New Years.

Posted 3 years ago

“Love the parts that I get very easy to find the parts you are looking forward soon gonna have to get a new flame soon when I have enough money to get one”

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Posted 3 years ago

Hey Joshua, Thank you for taking the time to leave us a review, we are glad to hear your stoked! Thank you for the ongoing support, have good New Years

Posted 3 years ago

“Attached is a picture of my Boyfriend assembling his Skyway on Christmas morning. He is so incredibly happy! Thank you LUX BMX for your speedy shipping and high quality bike.”

LUXBMX 5 star review on 25th December 2020

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Posted 3 years ago

Hey Nicole, Thank you for taking the time to leave us a review, we are glad to hear about how stoked your boyfriend was on Christmas day!

Posted 3 years ago

“Website is easy to navigate and the customer service is always excellent, shipping time and packaging is always amazing. No complaints at all”

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Posted 3 years ago

Hey Felix, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 3 years ago

“Always good service”

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Posted 3 years ago

Hey Trina, Thank you for the review! Have a happy New Year.

Posted 3 years ago

“Never an issue with the gang at Lux, super quick despatch and delivery of items bought online. And if something isn't in stock the website is updated to let you know. 5 🌟🌟🌟🌟🌟 all round.”

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Posted 3 years ago

Hey Aiden, Thank you for taking the time to leave us a review! We are stoked to about your experience with us. Have a safe and happy New Year!

Posted 3 years ago

“Great service accompanied with excellent product knowledge, the team always have time to help with any problem. Terrific pricing.”

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Posted 3 years ago

Hey Karl, Thank you for all the support, we love helping make sure Williams bike is all dialled and ready for him to shred on! Have an amazing Christmas and we will see you Next Year! Kind Regards

Posted 3 years ago

“Unboxed my Alienation Felon rims and it was totally Rad!”

LUXBMX 5 star review on 22nd December 2020

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Posted 3 years ago

We are stoked to hear! Thanks for al the support.

Posted 3 years ago

“Went well staff was helpfull bike turned out Amazing”

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Posted 3 years ago

“Nothing but awesome”

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Posted 3 years ago

“Great service best store for bmx parts 🙏👌”

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Posted 3 years ago

“Most professional, informative and supportive business I have dealt and will continue to deal with.”

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Posted 3 years ago

“Best BMX store in the world!”

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Posted 3 years ago

“Best bmx shop in Australia. Absolute legends!”

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Posted 3 years ago

“Great bunch of blokes with great Bikes and good friendly service..”

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Posted 3 years ago

“Great bunch of guys from lux, awesome experience ordering online and everything gets here super quick!! Thanks for your service”

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Posted 3 years ago

“Awesome service and excellent communication”

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Posted 3 years ago

“Great customer service, premium online store.”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,314 reviews