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LUXBMX Reviews

4.9 Rating 5,585 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,585 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
An item on my order was wrong was justified with the correct item at my door in 2 days.unreal service and a very happy customer
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Posted 4 weeks ago
These guys are great, good range of parts, the staff are friendly and always keen to help
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Posted 4 weeks ago
Good and fast.
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Posted 4 weeks ago
Amazing helmet! Wore it for the first time two days ago while kitefoiling and had a bad fall. If I wasn't wearing the helmet, I would have lost an eye - instead I only have five stitches in face. Very grateful for the helmet and will wear it all the time now.
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Posted 4 weeks ago
All good thank you 5 out of 5
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Posted 4 weeks ago
Good Lux, good.
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Posted 1 month ago
These guys are the best. Always full of knowledge, advice and great tips. Very large selection of clothing, parts and complete bikes. Will help sort out any issue with no problem at all, just amazing help And great service.
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Posted 1 month ago
Thanks a million legends for the prompt email follow up and turn around time for dispatch. The headset clapped out right before pre-nats and nationals so we're stoaked to have received the new one in time!
LUXBMX 5 star review on 17th March 2025
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Posted 1 month ago
10/10 service built and bought both wheels off lux, quick services and delivery, would recommend
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Posted 1 month ago
This is by far the absolute best bmx store, everything I could possibly need, I can find here. Great job
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Posted 1 month ago
I've got back into riding at the start of the year from a 10 year break. Found these guys and they have all the parts I needed. They have truly hooked me up with everything! And very helpful and quick to respond to any help or problem that might arise. And there shipping is awesome!
LUXBMX 5 star review on 14th March 2025
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Posted 1 month ago
Awesome quick delivery thanks
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Posted 1 month ago
I wanted some tires unavailable in the USA and Lux was the only shop in the world who had them and would ship to the USA. I communicated with Lux twice on the website chat, they were friendly and helpful. I received the order a month later and it was spot on. Thank you, Lux.
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Posted 1 month ago
Amazing delivery speed and progress updates. Ordered item online and had it at my doorstep in NZ 5 days later.
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Posted 1 month ago
Can't stress it enough how great the guys down at Lux are. Best bmx store around.
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Posted 1 month ago
Awesome customer service support and awesome products and fast shipping
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Posted 1 month ago
Great service. Fast postage
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Posted 1 month ago
Always super reliable ordering from LUX. Did a price match easy for me, shipping is quick and notifications keep me in the loop on what’s happening with my order.
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Posted 1 month ago
My go to guys for parts or anything BMX related
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Posted 1 month ago
Right from ordering the bike to collection and building it . LUXBMX were professionals all the way . Highly recommend using these guys .
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Posted 1 month ago
LUXBMX is rated 4.9 based on 5,585 reviews