LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,304 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 30th October 2024

323

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke to one of the team via the phone when looking to purchase my 4yr old sons BMX. They couldn’t have been more helpful and you could tell they had a wealth of knowledge and a genuine interest in making sure we picked the right option. Delivery was incredible fast once we purchased. Couldn’t recommend LUX more highly.”

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Posted 1 year ago

“Fast services Thank you”

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Posted 1 year ago

“THESE GUYS ARE THE O.G'S!! great website and even better customer service 2nd to none!!! LUX have been around a long time!!cheers n beers to you good sirs!!”

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Posted 1 year ago

“Great quality and quick delivery, best the estimated date by a day and gave me a such strong and reassuring packaging”

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Posted 1 year ago

“Top notch service awesome bikes”

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Posted 1 year ago

“5/5 the staff at Lux BMX were fantastic and very helpful in parts that I purchased. I ride stretch beach cruisers and needed parts to tweak my ride for a more comfortable ride and the lads had the knowledge I required to make this a reality and I couldn’t be happier. Cheers fellas and the rest of the Lux Crew. Keep rolling freely”

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Posted 1 year ago

“Luxbmx is amazing Their passion for bmx is unmatched Their customer service is truly outstanding Thank you Lux team for your support Cheers ZDT881”

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Posted 1 year ago

“Great quality and prompt delivery”

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Posted 1 year ago

“Always the right product and offers when I need it. Lux meets my bmx needs! Thanks!”

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Posted 1 year ago

“Hi i recently have purchased a whole lot o parts of yours to build my sons carbon fibre speedco lsp cranks , bottom bracket,chain,chain ring bolts,box seat,box headset,box stem,box brakes,box brake cable, box brake lever and i brought myself a 2023 cruiser meybo frame from you guys and will be getting all the parts i can from luxbmx all because i am just about to turn 50 years old and i am very old school and one thing i look for the most when buying anything is customer service and you guys are awesome to deal with especially Bruce of your service centre people took my number to give to Bruce and he gave me a call back that day and has answered my calls and called me back when i have had a questioned that needed a answer and put me a package together for me and i will be callind early next year for him to put a package together for my meybo luxbmx you need 2 things to succeed in business and that is great people and great knowledge and you have both keep up the good work guys”

LUXBMX 5 star review on 19th November 2022

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Posted 1 year ago

“A great company to deal with! Prompt service, reasonably priced and great customer service.”

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Posted 1 year ago

“If you threw in some stickers Would be awesome”

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Posted 1 year ago

“Always fantastic service and great products.”

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Posted 1 year ago

“Awesome products awesome prices quick prompt delivery by far best bmx shop out there”

LUXBMX 5 star review on 16th November 2022

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Posted 1 year ago

“Great, products, delivery and support 🙌🏻”

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Posted 1 year ago

“You guys are awsome everything was sent out fast and you have everything i was looking for thank you”

LUXBMX 5 star review on 15th November 2022

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Posted 1 year ago

“Absolute legends, the customer service and customer contact is first rate. They have great knowledge, great website, great prices and specials and they're willing to go extra mile to help the customer. Would not hesitate to purchase everything I need from them. Keep up the great work 👍”

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Posted 1 year ago

“Hi you guys!!! Thanks for all your help with my recent purchase. I am impressed with the speed you answered my queries and offered help. Also I'd like to say thanks for the speed of process and delivery of the order. Looking forward to my next project! I know where I'll be coming to. Lux Bmx!! Cheers Tony”

LUXBMX 5 star review on 13th November 2022

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Posted 1 year ago

“Bought my first bmx bike in 15 years, easy to say I had zero idea on what the latest and greatest was to get. The boys at lux were incredibly welcoming and VERY knowledgeable. I honestly couldn’t say enough nice things about the brand, my experience and the friendly people there who are running it. Top job guys!”

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Posted 1 year ago

“The drink containers are excellent - exactly what my grandson needed for his bike riding. It is no longer awkward for him to drink with his helmet on.”

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Posted 1 year ago

LUXBMX is rated 4.9 based on 5,304 reviews