LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,311 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service!”

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Posted 3 years ago

“Arguably the best BMX store in Australia and one of the best on the interwebs”

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Posted 3 years ago

“Awesome service nothing was too hard very happy with my new Colony Bmx.”

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Posted 3 years ago

Hey Kevin, Thank you for taking the time to leave us some feedback, we are really pleased to hear this. Thanks for all the support 🤘🏻

Posted 3 years ago

“Super fast shipping - epic service!”

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Posted 3 years ago

“Awesome experience, on point with shipping and happy to help with email enquires, been out of bmx for awhile but dealing with these guys has made the come back so much easier!!!”

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Posted 3 years ago

Hi Travis, Thanks for supporting LUXBMX, we take pride in our customer service and always ensure all of our customers are satisfied to the maximum standard.

Posted 3 years ago

“Great service. Easy to purchase gift vouchers and then when shopping in store, great customer service”

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Posted 3 years ago

“Great service, very helpful.”

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Posted 3 years ago

Hi Darren, Thanks for the support, it is always great to hear back from our customers

Posted 3 years ago

“Great selection of parts, fast dispatch and helpful staff. Thanks Lux”

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Posted 3 years ago

Thanks for the kind words, we strive to always provide the best customer service

Posted 3 years ago

“Fast postage in time for the race weekend - thanks guys”

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Posted 3 years ago

Hi Aaron, Thanks for taking the time to review us We are glad to hear everything arrived on time enjoy

Posted 3 years ago

“Bunch of absolute mad cats”

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Posted 3 years ago

“The LUX bloods always go above and beyond with their parts and customer service! Cheers!”

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Posted 3 years ago

“Love your products and staff would recommend for any bmx rider in Queensland and great service overall”

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Posted 3 years ago

Hey Fin, Thank you for the review, we appreciate it a lot!

Posted 3 years ago

“Great service, and what was available on your website was in fact really available, allot better than some competitors who claim to have stock, anyway I'll be back soon for my next order... thanks guys”

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Posted 3 years ago

Hi Adam Thanks for taking the time to write up such kind words we are constantly working to keep the website up to date with our current stock levels

Posted 3 years ago

“Easy to purchase from and fast shipping”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

Hey Jatupon, Thanks for all the support!

Posted 3 years ago

“Super quick delivery of my Sunday 24in BMX. Great bike and a great company that cares about their customers. I have never received a follow up email asking "how things went" from any company that I have purchased goods from.”

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Posted 3 years ago

Hey Lee, Thank you for taking the time to leave us this feedback, we really appreciate it.

Posted 3 years ago

“Consistently excellent service- very happy with purchases, good price and speedy delivery.”

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Posted 3 years ago

Thanks for choosing LUXBMX for all of your BMX needs

Posted 3 years ago

“Purchased a lot of parts from LUX over the last few months. I have also rang them for advise, the are extremely helpful and the only time there was a small issue they fixed it quickly and professionally.”

LUXBMX 5 star review on 4th October 2021

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Posted 3 years ago

Thanks for the constant support Shane, customers are our priority

Posted 3 years ago

“Super friendly service and a very fast delivery..Brad was awesome and made me feel like the process was so easy”

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Posted 3 years ago

“Purchase was awesome, fast delivery, definitely be ordering more. Kia ora Kevin”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,311 reviews