LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,454 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 24th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“Respond promptly to product questions/advice, quick delivery to WA”

Helpful Report

Posted 4 years ago

Hey Mick, Thank you for taking the time to leave us a review! Regards

Posted 4 years ago

“These blokes and their drive to supply quality parts and bikes to the bmx community is second to none. 10/10”

Helpful Report

Posted 4 years ago

Hey There, Thank you so much for taking the time to leave us such a positive review! Kind Regards

Posted 4 years ago

“Appreciate the great selection! Even though I’m US I’ve been ordering from LUX for the supply.”

Helpful Report

Posted 4 years ago

Hey Guy, Thank you for your support!

Posted 4 years ago

“The buying process was a breeze. The customer service was excellent and the delivery of my products was prompt. Highly recommended.”

Helpful Report

Posted 4 years ago

Hey Karan, We take pride in our customer service, thank you for taking the time to leave us a review! Regards

Posted 4 years ago

“I love luxbmx and they’re fast at delivering”

LUXBMX 5 star review on 22nd September 2020

Helpful Report

Posted 4 years ago

Hey Zac, Thanks for the support 🤘🏻🤘🏻

Posted 4 years ago

“Good times”

Helpful Report

Posted 4 years ago

🤘🏻

Posted 4 years ago

“Excellent in all areas”

Helpful Report

Posted 4 years ago

Hey There, Thank you for the kind words!

Posted 4 years ago

“Bought my son a new bike for Birthday online. Quick, easy and was delivered in a timely manner. Thumbs up.”

Helpful Report

Posted 4 years ago

Hey There, Thank you for taking the time to leave us a review, we are stoked to hear about your positive experience in our shop! Kind Regards

Posted 4 years ago

“Great customer service. Quick delivery service.. AMAZING!”

Helpful Report

Posted 4 years ago

Russel, thank you for your feedback. We're glad to hear you enjoyed your shopping experience with us.

Posted 4 years ago

“🙌”

Helpful Report

Posted 4 years ago

🤟🤟

Posted 4 years ago

“I phoned the store as I was having issues completing my purchase, the guy I spoke to was so lovey and helpful. I was able to complete my order over the phone in minutes. I got email notification when my item had been posted. Can’t thank you enough!”

Helpful Report

Posted 4 years ago

Thank you very much for your kind words. We will pass them on to Dave, we look forward to you shopping with us again.

Posted 4 years ago

“Awesome and reliable bmx shop they can relate to me and help me get the best parts and products available”

Helpful Report

Posted 4 years ago

Joshua, we try our best to be understanding of everyone's different situations. We're glad to hear you're stoked on the shop!

Posted 4 years ago

“This was a warranty deal. The boys were fantastic and fixed the problem .”

Helpful Report

Posted 4 years ago

Tim, we appreciate your kind review. Gald we could get this sorted out for you.

Posted 4 years ago

“love the service and ease to use the website with a great selection of parts at a cheap price, I will definitely be doing all my shopping from luxbmx from now on”

Helpful Report

Posted 4 years ago

Greg, thank you for your kind words. We're glad to hear that you love the website and our product range. We look forward to you shopping with us again.

Posted 4 years ago

“Love your range, best blokes and always friendly and ready to help !”

Helpful Report

Posted 4 years ago

Lachlan, thank you for your support and positive review!

Posted 4 years ago

“Always fast delivery and good service”

Helpful Report

Posted 4 years ago

Ty, thanks for your positive review and continued support!

Posted 4 years ago

“Great to deal with Mr Jake cool dude worked out what bike would suit and looked after us with some extras thanks Mate”

Helpful Report

Posted 4 years ago

April, thank you for your kind review. We're glad that you enjoyed your shopping experience with us.

Posted 4 years ago

“Paid for express shipping but did not receive it. Has been over 2 weeks and my items have still not arrived, not happy at all and won’t be using lux bmx again.”

Helpful Report

Posted 4 years ago

Jake, Thank you for reaching out to us we are sincerely sorry to hear about the delays that you experienced during the shipping process. You had paid for guaranteed Auspost delivery, this is not express delivery but guarantees that your parcels will arrive. Due to the recent second wave of COVID-19 there have been big delays with shipping to Victoria which is unfortunately out of our hands. However, we are happy to refund you the shipping cost as compensation for the delay. If you have any questions please feel free to get in touch with us. Kind regards

Posted 4 years ago

“Always love the support from lux and their experience in bmx . Only place ill buy parts from for our race bikes”

Helpful Report

Posted 4 years ago

Hey Phillip, Thank you for taking the time to leave us a review also a huge thank you for all of the support! Kind Regards

Posted 4 years ago

“Champions”

Helpful Report

Posted 4 years ago

Thanks Matt!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,454 reviews