LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,310 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LUXBMX go over an beyond to help their customers. The service and help I received personally was outstanding. Will be back again in the near future. Thankyou once againt to the entire team at lux. 🙌🤘”

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Posted 2 years ago

Hi there, Thank you so much! We really appreciate the time you've taken to share such positive feedback regarding our staff and store. We try our best to deliver outstanding customer service every day. - Natalya :)

Posted 2 years ago

“Great team, great products and always on time”

LUXBMX 5 star review on 7th February 2022

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Posted 2 years ago

Hey Jacob, We are extremely pleased to hear about your positive experience with our business. We look forward to seeing you in the future. STAYLUX

Posted 2 years ago

“i was walking down the streeet and an alien said nice bike then he ate me”

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Posted 2 years ago

“Great bmx products, awesome service and reliable international deliveries!”

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Posted 2 years ago

“Hey there, I recently bought a chain that was a few links shorter than I needed for my cruiser. I reached out to the Lux Lads, they immediately sent out a section of links and a joiner link so I could get my chain on and running. Stoked! Never had a bad experience with these guys. Recommended 100%.”

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Posted 2 years ago

Hi Matthew, we're glad to hear that you're happy with our service, thank you very much for the kinds words and positive review!

Posted 2 years ago

“Fast and professional service, thanks guys”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we appreciate the feedback!

Posted 2 years ago

“I always shop with Lux! Always have what I want and need.”

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Posted 2 years ago

Hey Damien, We are extremely pleased to hear about your positive experiences with our business. STAYLUX

Posted 2 years ago

“0 problems with shipping and purchase”

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Posted 2 years ago

Hey There, Thank you for the support, We appreciate you taking the time out of your day to review us. STAYLUX

Posted 2 years ago

“A wonderful team of guys who are always ready to help. Seamless ordering process, great communication & order came earlier than expected.”

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Posted 2 years ago

Hi Karl, thank you so much for taking the take time to share such positive feedback regarding our store/ team - we really appreciate it. - Nat :

Posted 2 years ago

“The service provided by the team at Lux is always prompt and super polite. On the rare occasion that there is a problem with an order they are on to it straight away. Great job guys!”

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Posted 2 years ago

“Awesome service as always!! Thanks again”

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Posted 2 years ago

“Thumbs up emoji”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Legit the best online store out there for range of products, price, service, customer support, packing and shipping. Every order perfect, delivered fast as, and helpful with anything.”

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Posted 2 years ago

“Beats any bike shops in WA, fast postage settle down on the free cult stickers boys haha surely you have different brands to hand out”

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Posted 2 years ago

Hey Brendon, cheers for the feedback - we really appreciate it! - Nat :)

Posted 2 years ago

“The staff where helpful and very easy to get along with, this was topped off with an amazing product knowledge and willingness to give help on a bike setup.”

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Posted 2 years ago

Hi Brian, thank you so much for taking the time - we really appreciate this. - Nat :)

Posted 2 years ago

“Always great service, delivery was quick as!”

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Posted 2 years ago

Thank you for the positive feedback - we appreciate you taking the time. - Nat

Posted 2 years ago

“Stoked with the service. Cheers LUXBMX!!”

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Posted 2 years ago

Thanks so much for the support! - Nat :)

Posted 2 years ago

“Excellent service , received order as described on time 👍👍”

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Posted 2 years ago

“So easy to deal with, quality parts, 1 stop bmx shop”

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Posted 2 years ago

“I've bought a bunch of parts from the guys at LUX. They are the best in the game in Australia. The is no one who comes close. Pricing is always on point but the service is where these guys shine. I wish I bought my frame from you guys too.”

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Posted 2 years ago

LUXBMX is rated 4.9 based on 5,310 reviews