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LUXBMX Reviews

4.9 Rating 5,437 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,437 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
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Awesome team,great to deal with. Will be ordering from them again.
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Posted 8 months ago
The guys at Lux are so helpful & knowledgeable. I swear my son breaks his bike to for an excuse to go in there. Thanks guys for all that you do.
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Posted 8 months ago
Cheers to the guys at LUX for providing the goods
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Posted 8 months ago
I keep using lux for my parts because they have everything I need at decent prices, great customer service as well
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Posted 8 months ago
Always an easy deal. I'm in New Zealand but postage not a hassle either!
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Posted 8 months ago
Always great customer service and love the service you guys give and very supporting team and great quality parts
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Posted 8 months ago
Thanks so much Josh! Appreciate the support. -Mitch
Posted 8 months ago
Awesome and great packaging 💯👌👌🤙
LUXBMX 5 star review on 23rd April 2024 LUXBMX 5 star review on 23rd April 2024
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Posted 8 months ago
LUX are the best PERIOD!
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Posted 8 months ago
Good people, Great Products, the best brands…. It’s Lux Baby!!
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Posted 8 months ago
Top crew to deal with!
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Posted 8 months ago
The team was great with excellent follow up on spoke length requirements i ordered. Everything I wanted was there. As below there is a catalogue issue when I ordered rim tape as it didn't differentiate between 20" and 24". Follow up corrective service was fast and efficient.
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Posted 9 months ago
Hey Warren, Sorry about the mix up with the rim strips! It looks like someone has jumped in and fixed the listing so each variant is showing 20 inch and 24 inch. I'd be happy to just send out a set Express tomorrow for you in the 20 inch? Or something else similar value if you've already sorted other rim strips out? I've just setup an order to lock a set of the 20 inch strips aside, once you let us know you're keen on them we'll trigger it to go out the door Express to you! Look forward to hearing back and getting you sorted! Cheers, Pat
Posted 9 months ago
Always happy what I got
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Posted 9 months ago
No dramas at all
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Posted 9 months ago
Thanks for the support Daniel! Glad we could help keep you rolling!
Posted 9 months ago
Very helpful staff and fast on time service
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Posted 9 months ago
Thanks so much for the support Adam! Enjoy the new gear.
Posted 9 months ago
Really really helpful with my mum-with-no-clue-whatsoever questions. Didn’t try to sell me an expensive bike even though I would have believed them if I had been told that’s what we needed! My order was dispatched quickly and came in perfect condition. A complete hit with the birthday boy and a few weeks in the bike is going great. Everyone I dealt with was so lovely. I would purchase from here again and definitely recommend to a friend!
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Posted 9 months ago
This means a lot Helen! :) We're stoked you had a great experience. We really appreciate you taking the time to leave a review. -Mitch
Posted 9 months ago
Bought off these for years,best bmx shop ever! I'd rather wait for postage from these guys then shop a any bmx shop in my state!
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Posted 9 months ago
Pat was great on the phone, answering my enquiries on some parts needed for my old cruiser build. And he was super helpful when I turned up at the Woolloongabba shop. Awesome shop, backed by great customer service 👊😁
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Posted 9 months ago
Above and beyond as always. That's why I come back ;)
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Posted 9 months ago
2 weeks to ship a pair of gloves and this is the 2nd pair weve purchased from Lux, However your customer service and dedication is by far some of the most superior I have ever encountered
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Posted 9 months ago
Massive range. Competitive price. Skin in the game. Thanks Luxx.
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Posted 9 months ago
LUXBMX is rated 4.9 based on 5,437 reviews