LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products, good service, fast delivery and friendly employees”

LUXBMX 5 star review on 27th February 2021

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Posted 3 years ago

Hey Sazali, Thank you for taking the time to leave us a review, we are really pleased to hear you are happy with our store!

Posted 3 years ago

“LUXBMX are very reliable and I always have confidence when ordering with them.”

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Posted 3 years ago

Hey Marcos, Thank you for all the support!

Posted 3 years ago

“Great products, good service, fast delivery and friendly employees.”

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Posted 3 years ago

“Great service - very prompt and arrived in no time at all. Thank you.”

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Posted 3 years ago

Hey Kerrie, Thank you for taking the time to leave us some feedback, we are always super happy to hear our customers positive experiences. Have a great weekend. Kind Regards

Posted 3 years ago

“Dave was freaking awesome! Couldn't have asked for better service.”

LUXBMX 5 star review on 25th February 2021

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Posted 3 years ago

Hey Aprel, Thank you for taking the time to leave us a review, we are glad to hear David helped you out a lot!

Posted 3 years ago

“The unit was all good. My kid is enjoying every single time with it. Appreciate all the little sticker freebies you gave. Delivery time was so quick and smooth as well. The only thing that sucks is the rule we have in my country that i need to pay high tax and duties. Ridiculously up to almost 50% the amount of the item i bought. But all in all thank you LUXBMX keep it up.”

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Posted 3 years ago

Hi Leigh, We're stoked to hear that your son loves his new bike! It a bummer to hear that you had to pay such large import duties however we really appreciate you supporting the shop. We look forward to having you shop with us again soon!

Posted 3 years ago

“Great service, have been shredding ever since!”

LUXBMX 5 star review on 23rd February 2021

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Posted 3 years ago

Hey Rhys, Thank you for all of your support 🤘🏻

Posted 3 years ago

“Awesome service”

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Posted 3 years ago

Hunter, Thank you for your feedback, we look forward to having you shop with us again soon!

Posted 3 years ago

“This is my first time purchasing bmx parts from luxbmx. Overall it was a good experience but, i faced late delivery problem with the local Malaysia carrier. I really hope that luxbmx could make more shipping selection available to Malaysia such as DHL/FEDEX/UPS. I will continue to do purchases on LUXBMX in the future!!. Cheers from Malaysia and stay LUX!!”

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Posted 3 years ago

Hey Mohd, Thank you for taking the time to leave us a review, we appreciate the feedback. Shipping has varied a lot since this global pandemic has started, we are constantly trying to find the best shipping company that can provide the best service. We thank you for your patience with the shipping portion of your order and we look forward to seeing future orders from you. Have a great week! Kind Regards

Posted 3 years ago

“Excellent service, fast and reliable. Great range of products. My first choice for bmx parts.”

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Posted 3 years ago

Marlowe, Thank you for your kind words, we really appreciate you taking the time to leave us your feedback. Happy shredding!

Posted 3 years ago

“You guys simply killed it! Thank you!! Shipped out in a day of ordering the bike, received in person 5 days later in Dubai and a super easy 15 mins to assemble, what more can anyone ask for. You’ve made my 5 year old’s year! It’s gonna be the hardest used bmx in the desert!!”

LUXBMX 5 star review on 21st February 2021

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Posted 3 years ago

“Always have the products I'm looking for in stock and quick delivery. Has helped get my project sorted and soon to be riding again 👌🏼”

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Posted 3 years ago

Hey David, We are always stoked to hear peoples review, we are glad to be able to help with your project. Have a great rest of your week.

Posted 3 years ago

“A++ very helpful”

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Posted 3 years ago

Hey Anthony, Thank you for the kind review!

Posted 3 years ago

“Excellent and fast customer service. These guys help get you exactly what you need.”

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Posted 3 years ago

Hey Adam, We appreciate that you took the time to leave us a review, and we are stoked to hear you are happy with our service.

Posted 3 years ago

“Excellent service, extensive knowledge! Great bargains and an amazing team!”

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Posted 3 years ago

Hey Kai, Thank you for all your support!

Posted 3 years ago

“My Son and I bought a custom made GT of LUXBMX, the process was professional, great communication and prompt service. We are in SA so it was all on the phone, we are now looking for another and it will definitely be through LUXBMX! Thank you Bruce and his team.”

LUXBMX 5 star review on 17th February 2021

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Posted 3 years ago

Hey James, Thank you for taking the time to leave us your feedback, we are really pleased to hear about your experience with your store.

Posted 3 years ago

“Ordered my new bike on Friday. Arrived the following Wednesday in regional vic. Couldn’t be more happy. Always good dealing with these guys.”

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Posted 3 years ago

Hey Justin, We are very pleased to hear you're stoked with our store.

Posted 3 years ago

“Sells quality products, fast delivery & good customer service!!”

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Posted 3 years ago

Hey There, Thank you for taking the time to leave us feedback, we appreciate it!

Posted 3 years ago

“Love these Guys best online service in the game 🤘🏻”

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Posted 3 years ago

Hey Owen, Thank you for all of your support!

Posted 3 years ago

“Great as always, these guys live BMX. Head down to any of the major Brisbane skate parks and see the lads in action!”

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Posted 3 years ago

Dean, Thanks for taking the time to leave us a review, we look forward to catching up for a ride sometime soon!

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews