LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,447 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Lux Is the only place I buy my BMX parts from. Whenever I have a query on a product the friendly team are always happy to answer any questions I may have”

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Posted 3 years ago

Hey Rick, We are always here to help and are very pleased to hear you are stoked with our service.

Posted 3 years ago

“Best Bike Store in the world! Best products, best service, best shipping options aswell.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we are very pleased to hear about your experience with our store.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for taking the time to leave us a review!

Posted 3 years ago

“Awesome, exactly what my son wanted. He put it together immediately and was out of the house in minutes. Delivery was fast and communication was fantastic.”

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Posted 3 years ago

Hey Valerie, Thank you for taking the time to leave us a review. We are very pleased to hear your son was stoked with his package.

Posted 3 years ago

“It was very good.”

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Posted 3 years ago

Hey Hirohisa, Thank you for all your support and thank you for taking the time to let us know! Cheers

Posted 3 years ago

“What a shop! Top customer service and quality stock and prices 10/10 would recommend!!”

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Posted 3 years ago

Hey Kelsey, Thank you for taking the time to leave us a review, we are super stoked to hear this feedback! Cheers - Jack

Posted 3 years ago

“I don't have enough words to describe the excellent service and quality parts”

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Posted 3 years ago

Hey Sarn, Thank you for taking the time to leave us a review, we appreciate it a lot. Cheers

Posted 3 years ago

“I love buying from here always best service from the guys here”

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Posted 3 years ago

“As always the best online shop ever!”

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Posted 3 years ago

Thank you so much for all the kind words and all your support. Cheers -Jack

Posted 3 years ago

“Always quick on delivery and great customer service”

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Posted 3 years ago

Hey Michael, We are very pleased to hear, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“Best fucking online store! Fuck source”

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Posted 3 years ago

“hi im from Malaysia. Received my rims with pride and joy. thanks for all the staff. items sealed and great”

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Posted 3 years ago

Muhammad, Thank you for taking the time to leave us your feedback. We're glad to hear that you're stoked on your new wheels! Cheers Dale

Posted 3 years ago

“Great product, great price and quick shipping to NZ! Best deal around, very happy with my purchase thank you!”

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Posted 3 years ago

It's great to hear that you're stoked about your purchase. The support we get from across the ditch does not go unnoticed, thank you for your feedback and we look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“One of the best bmx stores has helped me out so much and the customer service is the best”

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Posted 3 years ago

Thank you for your kind words, Chris, we're glad to be able to help with any bike-related problems you may have. We appreciate your continued support and will speak to you soon. Cheers Dale

Posted 3 years ago

“I’m forever seeming to be placing orders with these guys. Service is always awesome. Recently had a slightly incorrect part sent to me and once notified, lux didn’t make any excuses they express posted the correct part and simply trusted that I’d send back the incorrect one. Nice to know old fashion customer service and the BMX spirit lives on. 🤙🏾”

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Posted 3 years ago

Hey Paul, We do thank you for taking the time to leave us a review, and also thank you for your ongoing support. Cheers - Jack

Posted 3 years ago

“customer support team who were so helpful and kindness!! all the whole team is the best.”

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Posted 3 years ago

Daisuke, We really appreciate your support and thank you for leaving such a kind review. We look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Always stoked on the efficiency of service, shipping across the Tasman is always quicker than expected. 10 points Gryffindor”

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Posted 3 years ago

Hayden, Thank you for taking the time to leave us your feedback, we love to hear from our customers across the ditch. I'll make sure the points get allocated to Gryffindor! Cheers Dale

Posted 3 years ago

“You guys are easy to deal with and bloody awesome.👍👍👍👍👍👍🏁🏁🏁🏁🏁🏁”

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Posted 3 years ago

We think you're awesome, thank you for supporting us here at LUXBMX! Cheers Dale

Posted 3 years ago

“My last order I received Tom Dugan Odyssey pedals instead of the trailmix sealed Odyssey pedals.”

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Posted 3 years ago

Hey Simon, Thank you for the call this afternoon, we are very sorry to hear that you were having trouble getting in touch with us. We got the correct pedals sent out express for you today. We do thank you for your patience with the situation. Cheers - Jack

Posted 3 years ago

“Absolutely love their staff! Very friendly and replies email quite fast! Their staff is very patient with some issues that I faced and managed to resolve the issue without any hassle! Highly recommend LuxBMX for sure!”

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Posted 3 years ago

Hey Muhammad, Thank you for taking the time to leave us a review, we really do appreciate it and we also are super stoked to hear that you enjoy our service. Have a great weekend. Cheers

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,447 reviews