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LUXBMX Reviews

4.9 Rating 5,335 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,335 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
Just letting you guys know I?m stoked with your service. Found your store not long ago and have placed 2 orders in last month or so. Both orders have arrived super quick (even quicker than orders I?ve placed in the past from shops within driving distance from me (Sydney), yet you guys get orders to me even quicker despite originating from Brisbane). I haven?t had a single issue with either order, everything has arrived as ordered and described online, well packaged, nothing missing or incorrect, just perfect! You are now the first place I go to when considering new purchases and I?m sure I will continue to place many more orders with you in the future given your amazing service so far. I have also recommended you to friends and suggested they try you guys out, especially when so many other places are so slack when it comes to online service and delivery, you guys are setting a new benchmark!
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Posted 5 years ago
Fast shipping to NZ, great tracking tool.
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Posted 5 years ago
I love lux bmx because it is really fast and you have a WIDE range of bike brands and parts and very quick shipping but I would like more mail information just to know what?s going on.
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Posted 5 years ago
Absolutely awesome, lux has a huge range of parts and super fast delivery, im in victoria and i get my parts within 2 days of ordering them
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Posted 5 years ago
Excellent communication, quick to organise parts and perfect custom wheel build.
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Posted 5 years ago
Friendly advice on the phone. Great website with the best selection of top quality bmx. Bought for my son and delivered to Sydney quickly. Would highly recommend LuxBMX.
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Posted 5 years ago
Cannot recommend Lux enough these guys are awesome fantastic service and speedy shipping. My go online BMX store
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Posted 5 years ago
Very good
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Posted 5 years ago
Unfortunately one of the products I ordered had been packaged (from manufacturer) with some missing parts. I alerted Lux, they called back really quick, grabbed the missing bits from another packet and expressed posted at their expense.
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Posted 5 years ago
Awesome service my little man loves his new grips and gloves
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Posted 5 years ago
Can?t fault their customer service. They were out of an item that I ordered and promptly sought out the item and upgraded my postage to express. With constant communication throughout the process. AAAAAAA+++++++++
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Posted 5 years ago
Good customer service but had to adjust the brakes & rear hub myself. Other than that all good and would use again.
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Posted 5 years ago
will use again
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Posted 5 years ago
Great as always sent promptly and fast postage thanks again
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Posted 5 years ago
no dramas viewing, ordering and receiving my purchase.
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Posted 5 years ago
Excellent service as usual. Top notch.
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Posted 5 years ago
Quick turnaround and everything was right.
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Posted 5 years ago
Great service would recommend lux bmx
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Posted 5 years ago
Best service in the world hands down didn?t have the parts but went out of their way to get them to me I will only use lux from now on
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Posted 5 years ago
Great service, only place we buy our parts
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Posted 5 years ago
LUXBMX is rated 4.9 based on 5,335 reviews