LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,447 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I recently done an order of a few small parts to tidy up the bmx as I haven't thrown a leg over it in 2 years or so I bought the fit faf 20x 2.25 tyre for the front whitch I had religiously ridden for the past 8-10 years when I was riding oftern It was advertised as 'kevlar' but appon arrival it turned out to be a steel bead tyre I was mildly bummed about it as I use to pay the same price for a foldable kevlar tyre back in the hey day although I wasn't too concerned. Appart from that ,I've only got good things to say”

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Posted 3 years ago

We're pumped to hear you are back on your steed. We sincerely do appreciate your feedback and will endeavour to do our best to keep you stoked on BMX. While the Fit FAF tyres do still have Kevlar puncture-resistant construction, increasing costs in materials and production have meant that like many other tyre companies, they no longer have a folding option of the tyre and only offer a steel bead version. Please reach out if you have any concerns or see any way we could better our service to you. Ev and the team.

Posted 3 years ago

“For a bunch of bikers you do alright a specially that Bruce guy. Lol.”

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Posted 3 years ago

“Fast delivery. Great communication. They know their stuff. Will be buying from them again.”

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Posted 3 years ago

“Delivery was a little slow, but staff could not be faulted, friendly and extremely helpful.”

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Posted 3 years ago

Karen, We apologise for the delays that you experienced with delivery if we could hand deliver orders to all our customers we would. We're glad to hear that you found the rest of your shopping experience enjoyable. We look forward to having you shop with us again soon. Cheers

Posted 3 years ago

“The guys at LUXBMX have made life super easy during lockdown shipping parts super efficiently when I've needed them👌”

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Posted 3 years ago

Thank you for your kind words and positive feedback, we appreciate your continued support!! Cheers Dale

Posted 3 years ago

“Unreal parts and delivery is fast highly recommend these guys”

LUXBMX 5 star review on 6th September 2021

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Posted 3 years ago

Jason, Thank you for taking the time to leave us your feedback. We're stoked to hear you enjoyed your shopping experience with us and we look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Bought a helmet in gloss black for a gift, received a matte black helmet.”

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Posted 3 years ago

Hi There, We are very sorry to hear that you have been sent the wrong helmet. If you could please get in touch with us we would be happy to get the helmets swapped out for you. Once again we are sincerely sorry for this mistake and look forward to hearing from you so we can resolve this situation for you. Cheers Dale

Posted 3 years ago

“Great service and product range”

LUXBMX 5 star review on 5th September 2021

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Posted 3 years ago

Peter, Thank you for your kind words, we hope you enjoy your new bike! Cheers Dale

Posted 3 years ago

“Unreal service. Happy as Larry”

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Posted 3 years ago

Josh, We're stoked to hear that your happy as Larry and look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“My sons bike was perfect thanks guys he absolutely loves it!! # blackeyemissile.”

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Posted 3 years ago

Jesse, We're stoked to hear that your son loves his new bike. Thank you for letting us be a part of his BMX journey! Cheers Dale

Posted 3 years ago

“Thanks Lads for the good service and great products as always. From Kel Batten. Tom Price, WA..”

LUXBMX 5 star review on 4th September 2021

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Posted 3 years ago

Hi Kel and Tom, Thank you for taking the time to leave us your feedback we really appreciate it. Stay safe and we look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Excellent service. Will definitely use again.”

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Posted 3 years ago

“Awesome, so easy to deal with items shipped straight away.”

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Posted 3 years ago

Hey Brendan, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 3 years ago

“Love the variety off LUXBMX and the quick videos too help if you are unsure on what to get”

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Posted 3 years ago

Hey Caleb, Thank you for taking the time to leave us a review, we are very pleased to hear you are stoked with the videos! Cheers

Posted 3 years ago

“Always a 100% happy with you guys #STAYLUX”

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Posted 3 years ago

Thanks for the feedback Daniel! We are stoked you are stoked! Cheers, Dave.

Posted 3 years ago

“Best LBS in Australia! Great product range and brands, excellent customer service and quick and hassle free postage.”

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Posted 3 years ago

Thanks for the feedback Laurie! Reviews like this make our day! Cheers, Dave.

Posted 3 years ago

“A great Australian company delivering the goods when it comes to cool bikes. We love our first bike from these guys and cannot wait to buy more as our two boys grow up into bmx bandits!!”

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Posted 3 years ago

Thanks for the feedback Anthony! BMX bandits for life! Cheers, Dave.

Posted 3 years ago

“Excellent products and great customer service”

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Posted 3 years ago

That's what we love to hear! Cheers, Dave.

Posted 3 years ago

“Have brought from Luxbmx more than a few times now, always easy and good products, that’s why I keep coming back.”

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Posted 3 years ago

That's great to hear! Thanks for the feedback! Cheers, Dave.

Posted 3 years ago

“Stoked on LUXBMX. First place we go to if we need parts for any our race bikes. Always find what I'm after need or want😅”

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Posted 3 years ago

Thanks, Anon! Time to shred! Cheers, Dave.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,447 reviews