LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service! I was updated with tracking info every step of the way.”

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Posted 3 years ago

Thanks for the feedback Eric! Cheers! Dave.

Posted 3 years ago

“Bunch of well mannered, informed legends!”

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Posted 3 years ago

Kai, Thank you for leaving us your feedback you kind gentlemen!

Posted 3 years ago

“Great service. Amazing range of parts and always prompt delivery. One of my favorite bmx sites.”

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Posted 3 years ago

Corey, Thank you for your kind words we really appreciate you taking the time to leave us your feedback and for continuing to support us.

Posted 3 years ago

“Quality service and products!”

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Posted 3 years ago

Andrew, Thank you for taking the time to leave us a review, we appreciate your continued support!

Posted 3 years ago

“Great service and advice. Great returns/ replacement policy.”

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Posted 3 years ago

Michael, We're stoked to hear that you love the level of service that you receive when shopping with us. We look forward to having you shop with us again soon!

Posted 3 years ago

“The friendliest and holds the most expert knowledge you'll find in a Queensland based BMX store. I miss the showroom floor, though.”

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Posted 3 years ago

Hey Kirk, Thank you for taking the time to leave us a review, we are currently working on bringing back our "showroom". Be sure to stop in next time you are in the area and check it out!

Posted 3 years ago

“Best place to get parts & advice”

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Posted 3 years ago

Thanks for your feedback Nick, we do our best!

Posted 3 years ago

“Excellent to deal with. Brought a sweet Cult BMX from Lux, had it delivered to me in Western Australia... got to me pretty quickly and safely.”

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Posted 3 years ago

Bradley, We're stoked to hear that the bike arrived fast and without any issues. We hope you enjoy it!

Posted 3 years ago

“Stoked with my order! Thank you guys!!”

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Posted 3 years ago

Jeffrey, We're glad to hear that you're stoked on your order. Thank you for your continued support!

Posted 3 years ago

“It is very easy to deal with lux bmx and of course I would recommend it to other friends”

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Posted 3 years ago

Shahril Affendi Shahar, Thank you for your kind words and for recommending us to your friends!

Posted 3 years ago

“Not bhad”

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Posted 3 years ago

Michael Pangrazio, Thanks mate we do our best!

Posted 3 years ago

“Friendly staff, affordable and fast shipping with good range of products”

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Posted 3 years ago

Hey Tan! Thanks for the feedback! We are stoked you are stoked! Cheers! Dave.

Posted 3 years ago

“All around great service, no complaints.”

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Posted 3 years ago

Thanks for the feedback Eddie! Cheers! Dave.

Posted 3 years ago

“Great place to buy your bmx parts or a complete skyway thanks you guys are the best.”

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Posted 3 years ago

Fernando, Thank you for your kind words and for taking the time to leave us your feedback. We really appreciate your continued support.

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Keagan, Thanks for taking the time to leave us your feedback. We look forward to having you shop with us again soon!

Posted 3 years ago

“Outstanding online support service!”

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Posted 3 years ago

Nick, Thank you for your kind words, we pride ourselves on providing the best possible customer service. We look forward to having you shop with us again soon!

Posted 3 years ago

“You guys always have what I need and usually same day. Great price and helpful staff 🤙🏼”

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Posted 3 years ago

“Big thanks to the team at LuxBmx. Jack especially, he was very informative with info I required. He arranged Monster Ripper for delivery to Melbourne for me. Bike arrived in box for myself to assemble which is what i wanted. I love my new Ripper and very happy with LuxBmx. Keep up the good work guys.”

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Posted 3 years ago

Hey Justin, Thank you for taking the time to leave us a review, we are pleased to hear Jack assisted you in getting the bike safely down to Melbourne. We always love hearing back from our customers on their experience with the store.

Posted 3 years ago

“The custom S&M CCR I ordered is an absolute weapon. I had to wait a while for parts due to the current global situation, but the team kept me in the loop & to be honest, I couldn't be happier. Five stars Lux. Bunch of legends!!!!!!”

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Posted 3 years ago

Ryan, Thank you for taking the time to leave us your feedback. We glad to hear that you love your new S&M build. Once again we would like to thank you for your patience and understanding throughout this process.

Posted 3 years ago

“You guys are by far the nicest most customer friendly people out there!!! Best range of products available too!!!”

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Posted 3 years ago

Dexter, Thank you for your kind words, we pride ourselves on providing the best possible customer service. We're glad to hear that this shows through during your shopping experience. We look forward to having you shop with us again soon.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews