LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,449 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 21st January 2025

Jason Shoobert

Anonymous

Anonymous // 01/01/2019

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“Everyone is super helpful and the products are awesome”

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Posted 4 years ago

Hey Suzanne, We loving hearing feedback like this, thank you for all your support.

Posted 4 years ago

“Great looks good on the bike and got it in the post in good time”

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Posted 4 years ago

Hey Kelly, Thank you for taking the time to leave us a review, we appreciate the feedback so much. Kind Regards

Posted 4 years ago

“Thank you, top job”

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Posted 4 years ago

“Great service fast delivery will be purchasing again”

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Posted 4 years ago

“Very happy with these guys so far and that 'Customer Service' is spot on!”

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Posted 4 years ago

Hey Michael, Thank you for the feedback, we take pride in our customer service and appreciate the review. Have a great weekend.

Posted 4 years ago

“Very happy with the product and great customer service:) Thank You”

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Posted 4 years ago

Hey There, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with our services!

Posted 4 years ago

“Always a great experience! Great customer service from everyone.”

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Posted 4 years ago

Hey There, Thank you for taking the time to leave us a review, we really appreciate all the feedback.

Posted 4 years ago

“There's a read fell of value with every purchase, Best in all bmx”

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Posted 4 years ago

Heath, Thank you for leaving us your feedback, your support is greatly appreciated. Happy shredding!

Posted 4 years ago

“Always knowledgeable and helpful. Thats why ill keep going back.”

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Posted 4 years ago

Adam, Thank you for your kind words, we really appreciate your support.

Posted 4 years ago

“Great service. Thanks a lot!”

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Posted 4 years ago

Hi Michael, Thank you for taking the time to leave us your feedback, we look forward to having you shop with us again.

Posted 4 years ago

“Prompt delivery, great range of products”

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Posted 4 years ago

Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!

Posted 4 years ago

“All the staff are superb, always willing to help with anything with my bikes and give the best advice 10/10”

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Posted 4 years ago

Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!

Posted 4 years ago

“It is good to have socks for my feet!”

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Posted 4 years ago

“These guys are pretty good. Would recommend.”

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Posted 4 years ago

“The product and range were great. The delivery company took a long time to deliver our product. It was collected from LUX within 24 hours of order but took an additional 19 days to get from Brisbane to Sydney. We ordered on 6th December, hoping to have the product for Christmas and it arrived on 27th December which was quite disappointing for our son.”

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Posted 4 years ago

Hey Donna, Thank you for taking the time to leave an honest review, we appreciate the feedback. We are extremely sorry to hear that your order didn't arrive before Christmas. Our couriers do experience high volumes during this period which unfortunately does result in some lost and delayed items. We have taken all our customers feedback on bored and for the next peak time periods, we will look closely at only using certain couriers. We once again appreciate the feedback and hope this didn't alter future transactions.

Posted 4 years ago

“Best bmx shop hands down always get my stuff on time”

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Posted 4 years ago

Hey Leigh, Thank you for all your support!

Posted 4 years ago

“You guys are the best and will continue to buy things from you.”

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Posted 4 years ago

Hey Mason, Thank you for all the support, we are glad your stoked!

Posted 4 years ago

“The best online BMX shop to deal with .”

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Posted 4 years ago

Hey Tim, Thank you for taking the time to leave us a review, we are stoked this hear this! Thank you for all the support.

Posted 4 years ago

“Great crew to deal with.”

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Posted 4 years ago

Hey Christopher, Thank you for all the support, we really appreciate it!

Posted 4 years ago

“Choice of couriers let you down”

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Posted 4 years ago

Hey Becky, Thank you for the feedback, our shipping courier is automatically assigned through different product categories. Around Christmas time a lot of courier companies do experience high demand for delivers and delays can happen, for this we thank you for your patience and understanding and look forward to doing business in the future.

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,449 reviews