LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,315 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,315 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 7th November 2024

325

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Only store that seemed to have stock in my size and searches the web for days until I stumbled across the this store. Ordered on a Sunday night and had my helmet Tuesday. Highly recommend they have so many products!”

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Posted 4 years ago

Devon, we're stoked to hear that you were able to get the helmet you wanted in the right size. We look forward to you shopping with us in the future.

Posted 4 years ago

“Great communication”

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Posted 4 years ago

Fernando, we pride ourselves on being as transparent as possible and having a good report with our customers!

Posted 4 years ago

“Absolutely love this place! I'm in the US and shopping was very quick!!!”

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Posted 4 years ago

Gavin, thank you for your feedback, we love hearing from our overseas customers!

Posted 4 years ago

“A+”

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Posted 4 years ago

Thanks Simon, we try our best!

Posted 4 years ago

“Everything went swimmingly, all parts delivered with care and super fast. Highly recommended”

LUXBMX 5 star review on 7th October 2020

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Posted 4 years ago

Shane, we're glad to hear that you love the new parts. Thank you for your recommendation!

Posted 4 years ago

“Always happy with the service cheers.”

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Posted 4 years ago

Thank you for your review Chris, we appreciate the support!

Posted 4 years ago

“Fantastic service, great products, I’ll be back for sure 👍🏽”

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Posted 4 years ago

Graeme, we really appreciate you taking the time to leave us feedback. We look forward to having you shop with us again.

Posted 4 years ago

“The best BMX experience on the planet.”

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Posted 4 years ago

Deric, you're too kind. Thank you for taking the time to leave us a review!

Posted 4 years ago

“LUX is the best!”

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Posted 4 years ago

Thanks for your support, Matthew!

Posted 4 years ago

“Ev and the team went above and beyond!! I luv LUX”

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Posted 4 years ago

We're glad to hear that you're stoked on what we're doing, thank you for the support!

Posted 4 years ago

“Legends!! Best prices, best service!”

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Posted 4 years ago

Thank you for your positive feedback, we really appreciate it!

Posted 4 years ago

“From my first enquiry to the delivery to London of my new Skyway Lux Bmx have been with me all the way, I will be ordering from them again. Thanks to everyone at Lux”

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Posted 4 years ago

Robert, we're stoked to hear that you love your new bike and that you found your shopping experience enjoyable. We look forward to hearing from you again!

Posted 4 years ago

“The best is Australia and the world”

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Posted 4 years ago

Byron thank you for your kind words, we appreciate your support!

Posted 4 years ago

“Had what I wanted, was delivered next day”

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Posted 4 years ago

Thank you for your support and for taking the time to leave a review!

Posted 4 years ago

“Everything perfect!”

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Posted 4 years ago

We're stoked to hear that everything went perfectly!

Posted 4 years ago

“Plenty of parts, super fast delivery. I rebuilt my childhood BMX and didn't even need to leave the house!”

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Posted 4 years ago

Daniel, This is the exact reason we have an online shop. All the products that we have in store but with the convenience of not having to leave the couch!

Posted 4 years ago

“Great service and quality parts”

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Posted 4 years ago

Chris, thanks for your feedback. That is exactly the service we aim to provide!

Posted 4 years ago

“Done good”

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Posted 4 years ago

Thanks Ryan, we're glad you're stoked!

Posted 4 years ago

“Awesome customer service by the team as we required items urgently before State Championships and they had it ready for us straight away.”

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Posted 4 years ago

Brett, we understand what it's like to be under the pump when it comes to getting things in a certain time frame. Glad we could get you sorted!

Posted 4 years ago

“Awesome customer service”

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Posted 4 years ago

Thank you for your feedback, I'll pass it on to our customer service team!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,315 reviews