LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,446 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 19th January 2025

395

Anonymous

Anonymous // 01/01/2019

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“My son loves them.”

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Posted 2 years ago

“Top quality products, fast delivery, great service.”

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Posted 2 years ago

Hi Sarah, Thank you for your positive feedback! we really appreciate it.

Posted 2 years ago

“Great friendly service, quick shipping, and good detail of products. cheers everyone at lux.”

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Posted 2 years ago

“LUXBMX go over an beyond to help their customers. The service and help I received personally was outstanding. Will be back again in the near future. Thankyou once againt to the entire team at lux. 🙌🤘”

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Posted 2 years ago

Hi there, Thank you so much! We really appreciate the time you've taken to share such positive feedback regarding our staff and store. We try our best to deliver outstanding customer service every day. - Natalya :)

Posted 2 years ago

“Great team, great products and always on time”

LUXBMX 5 star review on 7th February 2022

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Posted 2 years ago

Hey Jacob, We are extremely pleased to hear about your positive experience with our business. We look forward to seeing you in the future. STAYLUX

Posted 2 years ago

“i was walking down the streeet and an alien said nice bike then he ate me”

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Posted 2 years ago

“Happy with items purchased thought might throw stickers in as have spent a lot of money with many purchases over 2 months”

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Posted 2 years ago

“Great bmx products, awesome service and reliable international deliveries!”

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Posted 2 years ago

“Hey there, I recently bought a chain that was a few links shorter than I needed for my cruiser. I reached out to the Lux Lads, they immediately sent out a section of links and a joiner link so I could get my chain on and running. Stoked! Never had a bad experience with these guys. Recommended 100%.”

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Posted 2 years ago

Hi Matthew, we're glad to hear that you're happy with our service, thank you very much for the kinds words and positive review!

Posted 2 years ago

“Fast and professional service, thanks guys”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we appreciate the feedback!

Posted 2 years ago

“I always shop with Lux! Always have what I want and need.”

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Posted 2 years ago

Hey Damien, We are extremely pleased to hear about your positive experiences with our business. STAYLUX

Posted 2 years ago

“0 problems with shipping and purchase”

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Posted 2 years ago

Hey There, Thank you for the support, We appreciate you taking the time out of your day to review us. STAYLUX

Posted 2 years ago

“Great service to help me get on a bike that would fit. Would definitely shop there again.”

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Posted 2 years ago

Thank you for taking the time to leave us a review, we appreciate all the support!

Posted 2 years ago

“A wonderful team of guys who are always ready to help. Seamless ordering process, great communication & order came earlier than expected.”

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Posted 2 years ago

Hi Karl, thank you so much for taking the take time to share such positive feedback regarding our store/ team - we really appreciate it. - Nat :

Posted 2 years ago

“The service provided by the team at Lux is always prompt and super polite. On the rare occasion that there is a problem with an order they are on to it straight away. Great job guys!”

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Posted 2 years ago

“Awesome service as always!! Thanks again”

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Posted 2 years ago

“Thumbs up emoji”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Legit the best online store out there for range of products, price, service, customer support, packing and shipping. Every order perfect, delivered fast as, and helpful with anything.”

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Posted 2 years ago

“Beats any bike shops in WA, fast postage settle down on the free cult stickers boys haha surely you have different brands to hand out”

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Posted 2 years ago

Hey Brendon, cheers for the feedback - we really appreciate it! - Nat :)

Posted 2 years ago

“The box was open and the dig book was a bit bent, could have been 10x better”

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Posted 2 years ago

Hey Jared, Thank you for taking the time to leave a review, we are very sorry to see your book has been slightly bent in transit. I will arrange for another one to be sent out ASAP for you. You can hold onto the damage or even give it out to someone at the skatepark if you would like, thanks for all the support! - Jack

Posted 2 years ago

LUXBMX is rated 4.9 based on 5,446 reviews