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LUXBMX Reviews

4.9 Rating 5,334 Reviews
98 %
of reviewers recommend LUXBMX
Company Reviews Product Reviews
5,725
 Metrics
4.9
Based on 5,334 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
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Peter
Verified Reviewer
“Lux did a great job getting the goods to me quickly and when a helmet didn?t fit the replacement was organised with a fast turn around.”
Helpful Report
Posted 5 years ago
Danielle
Verified Reviewer
“Quick delivery, helpful and good prices. Would definitely buy from them again”
Helpful Report
Posted 5 years ago
Tristan
Verified Reviewer
“Fantastic online store, that makes life easy! Stay lux!”
Helpful Report
Posted 5 years ago
Russell
Verified Reviewer
“Excellent service and awesome range of products and merchandise”
Helpful Report
Posted 5 years ago
John
Verified Reviewer
“Great comms, identified a stock issue with my order and came to me with a solution which worked for both.”
Helpful Report
Posted 5 years ago
Richard
Verified Reviewer
“Could not find what I was looking for on web page sent an email and with in 10 min received a email back. Great service and will be buying all me kids parts from them.”
Helpful Report
Posted 5 years ago
Justin
Verified Reviewer
“You?s get 5 stars again in my book, everything arrived as ordered and undamaged surprisingly considering Australia post gets a little sloppy at time with handling care. I must admit tho guys I was a little disappointed to find my right side B.B. bearing was not quite put in properly and possibly on a slight angle I suspect because during the process of the build I found it harder than normal to my put spindle in. Otherwise I?m happy but the thought does way on my mind that something isn?t right BB wise. Either way, cheers for the speedy delivery boys always happy to do business.”
Helpful Report
Posted 5 years ago
Daniel
Verified Reviewer
“Fast delivery. Great product.”
Helpful Report
Posted 5 years ago
Greg
Verified Reviewer
“I?m based in WA and my order arrived in 3 days”
Helpful Report
Posted 5 years ago
Jacob
Verified Reviewer
“Superb, only could?ve been better if Denby Chandler personally signed the merch for me.”
Helpful Report
Posted 5 years ago
Mitch
Verified Reviewer
“Awesome to deal with”
Helpful Report
Posted 5 years ago
Sharon
Verified Reviewer
“Prompt and efficient processing and delivery... happy customer!”
Helpful Report
Posted 5 years ago
Luke
Verified Reviewer
“Great service”
Helpful Report
Posted 5 years ago
Karl
Verified Reviewer
“Easy to use website and great service. Item arrived quickly”
Helpful Report
Posted 5 years ago
Wayne
Verified Reviewer
“Love this shop”
Helpful Report
Posted 5 years ago
Tim
Verified Reviewer
“Great service from the team at LuxBmx Can't recommend them highly enough!”
Helpful Report
Posted 5 years ago
Nicci
Verified Reviewer
“Excellent service. Dave Dillewaard was exceptionally helpful is assisting me with an order. He got me sorted in no time. Just impressive!”
Helpful Report
Posted 5 years ago
Brad
Verified Reviewer
“Awesome service”
Helpful Report
Posted 5 years ago
Bret
Verified Reviewer
“Friendly staff providing a great customer experience.”
Helpful Report
Posted 5 years ago
Luke
Verified Reviewer
“Just letting you guys know I?m stoked with your service. Found your store not long ago and have placed 2 orders in last month or so. Both orders have arrived super quick (even quicker than orders I?ve placed in the past from shops within driving distance from me (Sydney), yet you guys get orders to me even quicker despite originating from Brisbane). I haven?t had a single issue with either order, everything has arrived as ordered and described online, well packaged, nothing missing or incorrect, just perfect! You are now the first place I go to when considering new purchases and I?m sure I will continue to place many more orders with you in the future given your amazing service so far. I have also recommended you to friends and suggested they try you guys out, especially when so many other places are so slack when it comes to online service and delivery, you guys are setting a new benchmark!”
Helpful Report
Posted 5 years ago
LUXBMX is rated 4.9 based on 5,334 reviews
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