LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,446 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Best bmx shop in aus hands down I've built 2bikes up strait of line”

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Posted 3 years ago

Hey Leigh, Massive thank you for all the support!

Posted 3 years ago

“Always loving ur services”

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Posted 3 years ago

Hey Jay, Thank you for all the support!

Posted 3 years ago

“The pieces that I bought arrived in a short time and in good shape with the well preserved packaging, they were very attentive to the status of the order and answered some questions I had in a short time.”

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Posted 3 years ago

Hey Hermes, Thank you for taking the time to leave us this feedback, we really appreciate it!

Posted 3 years ago

“Quick delivery, son very happy with BMX bike Instruction weren’t very clear on how to put together for a beginner and couldn’t put front brake on due to the piece at the end of the grips, but son didn’t want it on anyway, so overall happy with purchase Thank you, will continue to buy products as son wants to customise.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we are very pleased to hear about your experience.

Posted 3 years ago

“Great products, great customer service.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we really appreciate it!

Posted 3 years ago

“If you added up ALL the 99 Bikes stores across Australia, you still would get a single LUX BMX store! You guys are by far the best BMX shop in the country. Friendly, knowledgeable staff, great website and a selection of parts that covers all your needs! Perfection.”

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Posted 3 years ago

Hey Kirk, Thank you for all the support 🤘🏻

Posted 3 years ago

“Happy with the fast delivery! great service and great bike !”

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Posted 3 years ago

Hey Emily, Thank you for taking the time to leave us a review, we appreciate it!

Posted 3 years ago

“Was great dealing with you guys as usual.Bought my tyre's on Thursday,I was told I'd get them by Tuesday they,came in the mail today ....Jock getting those estimates wrong 🤷🏼🤣👀👌”

LUXBMX 5 star review on 13th September 2021

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Posted 3 years ago

Hey Dale, Thank you for leaving us a review, we appreciate all the support 🤘🏻🤘🏻

Posted 3 years ago

“Being picky and Living in NZ sometimes hard to get parts but the team at LUX got me covered!! My go-to spot for all my BMX gear. Super helpful team providing the dopest service.”

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Posted 3 years ago

“My experience buying from LUXBMX is exceptionally straight forward. They had the style, colour and size of shoe that I wanted. As not many Australian retailers stock US9.5, this will keep me coming back and checking out their range!”

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Posted 3 years ago

“Thanks guys I got all the exact parts I need and it was at my door in no time 👊👍”

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Posted 3 years ago

Hey There, Thank you for all the support 🤘🏻

Posted 3 years ago

“Have spent $3k + at lux last few months. Communication by email - Jack or Jake has been positive and usually helpful. Only disappointing aspect on a $2k wheel build, I asked for rear cog etc. this wasn’t fitted and was sent in pack with spacers but without locknut. Now it’s turned out 3 extra weeks to complete the build.”

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Posted 3 years ago

Hey Robert, Thank you for taking the time to leave us a review, I want to personally apologize for dropping the ball with the locknut. It completely went over my head when setting up the order, nevertheless, we were glad we could get a locknut sent out as soon as you bought it to our attention. Massive thank you again for your patience with everything, have an amazing rest of your week. Kind Regards -Jack

Posted 3 years ago

“Bunch of good cunts!”

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Posted 3 years ago

Hey Khalen, Thanks Legend 🤘🏻🤘🏻

Posted 3 years ago

“Top website & very fast service even during this pandemic got my order very quick.”

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Posted 3 years ago

Hey Andrew, We are very pleased to hear this, thank you for taking the time to leave us a review.

Posted 3 years ago

“Always brilliant service, great communication and delivery is always on time within their control.”

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Posted 3 years ago

Hey Nathan, Thank you for your support, we appreciate the review.

Posted 3 years ago

“Price is right… the delivery on time every time. 🤙”

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Posted 3 years ago

Thank you for all the support🤘🏻

Posted 3 years ago

“Parts supplier supplying parts thats needed, all in all a smooth transition from ordering to parts arriving. Thanks again”

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Posted 3 years ago

Hey Craig, Thank you for taking the time to leave us a review, we appreciate the feedback. Regards

Posted 3 years ago

“New to BMX, great selection of parts and products, easy to navigate website, quick dispatch and delivery of orders. Super happy and my go to online store for bike parts and products! Legends!”

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Posted 3 years ago

Hey Wyn, Thank you for all the support, we appreciate you taking the time to leave us a review. Regards

Posted 3 years ago

“Top service. Timely delivery to nz even in these challenging times.”

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Posted 3 years ago

Hey Chris, Thank you for taking the time to leave us a review, we appreciate it!

Posted 3 years ago

“I recently done an order of a few small parts to tidy up the bmx as I haven't thrown a leg over it in 2 years or so I bought the fit faf 20x 2.25 tyre for the front whitch I had religiously ridden for the past 8-10 years when I was riding oftern It was advertised as 'kevlar' but appon arrival it turned out to be a steel bead tyre I was mildly bummed about it as I use to pay the same price for a foldable kevlar tyre back in the hey day although I wasn't too concerned. Appart from that ,I've only got good things to say”

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Posted 3 years ago

We're pumped to hear you are back on your steed. We sincerely do appreciate your feedback and will endeavour to do our best to keep you stoked on BMX. While the Fit FAF tyres do still have Kevlar puncture-resistant construction, increasing costs in materials and production have meant that like many other tyre companies, they no longer have a folding option of the tyre and only offer a steel bead version. Please reach out if you have any concerns or see any way we could better our service to you. Ev and the team.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,446 reviews