LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,446 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Stoked with whole shopping experience.”

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Posted 3 years ago

Hey Joel, Thanks for taking the time off your busy day to review us! we are rather happy to hear you had a pleasant experience while using our services.

Posted 3 years ago

“Lux is great. I put them through a lot with my questions and changing my mind on how I want my build but they always come through. Can't fault them.”

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Posted 3 years ago

“Five stars guys. Really helpful getting my son kitted out for BMX racing in some awesome FOX. Thank you 👍🏻”

LUXBMX 5 star review on 11th December 2021

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Posted 3 years ago

Hey Mark, Thanks for the kind words it really means the world to us when our customers are satisfied with our services STAYLUX

Posted 3 years ago

“These guys have always delivered and never let me down!”

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Posted 3 years ago

Hey Ben, Thanks for the constant support! We look forward to helping you next time STAYLUX

Posted 3 years ago

“Claudio has always provided me with the best customer service. Thanks Lux you guys are the best”

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Posted 3 years ago

Hey! Thanks for the kind words! STAYLUX

Posted 3 years ago

“Very happy with the service and advice I was given re bike purchase. Would do business again in the future.”

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Posted 3 years ago

“Awesome bmx parts shop & knowledge”

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Posted 3 years ago

Thanks for taking the time off your day to review us! STAYLUX!

Posted 3 years ago

“Great service, communication and delivery 🤘🏿🤘🏿🤙🤙”

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Posted 3 years ago

Hey Michael, Thanks for writing such nice things about our business! STAYLUX

Posted 3 years ago

“Always good service, prompt shipping To us WA customers”

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Posted 3 years ago

Hey Jamie, Thanks for taking the time to review us STAYLUX!

Posted 3 years ago

“Excellent sales, communication, support, postage and everything else. No doubt a great place to purchase from. Thanks again.”

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Posted 3 years ago

Hey Josh, Thanks for the kind words, enjoy the holidays STAYLUX

Posted 3 years ago

“Good Quality”

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Posted 3 years ago

Thanks for the support STAYLUX

Posted 3 years ago

“I am very unhappy with your product my grandson has only ridden the bike twice.the first time the wheel locked and he had a very bad accident and the second time the chain broke I had a professional bike mechanic repair the bike so he has not been able to ride the bike he is very very upset and frustrated so I’m hoping you could write him a letter of apology for all the upset”

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Posted 3 years ago

Hey Nathan, Thank you for taking the time to leave us a review, we are very sorry to hear this has happened. We hate seeing people upset, hopefully, your grandson is okay after his accident. I have just sent you an email directly regarding the bike, to see exactly what went wrong. However, I will get LUXBMX care packaged organized today and sent out express for your grandson. Massive thank you for your patience with the situation. - Jack

Posted 3 years ago

“Awesome odyssey gyro components, very efficient service and would definitely use your services again!”

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Posted 3 years ago

Hey Liam, That is fantastic news! See you next time STAYLUX

Posted 3 years ago

“Great help on sizing the parts and bike and here’s and all parts were purchased from you guys”

LUXBMX 5 star review on 4th December 2021

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Posted 3 years ago

Hey Jesse, Thanks for the kind words! Enjoy the holidays STAYLUX

Posted 3 years ago

“Dudes are absolute legends. Stuff always arrives perfectly. Sometimes with extra lil goodies in it, even at their shop they were super helpful with my nephew. Cheers dudes 🤙”

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Posted 3 years ago

Hey Ross, Thanks for the support! STAYLUX

Posted 3 years ago

“Great online service and Web store. Prices are very competitive. Fast delivery aswell to Melbourne. Thank you”

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Posted 3 years ago

“Lux BMX is awesome I'm 53 and I still love bmx”

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Posted 3 years ago

Hey John, we are glad to hear everything has gone as according to plan One of the best things about our sport is that there are no rules or age limits it is all about getting out there and having fun. Thanks for the support STAYLUX

Posted 3 years ago

“Awesome work! The lads from lux always provide the best service and quality”

LUXBMX 5 star review on 30th November 2021

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Posted 3 years ago

Hey Jack, Thanks for the kind words! STAYLUX

Posted 3 years ago

“my son loves his bike, arrived quickly. very happy with customer service”

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Posted 3 years ago

Hey Sonia, We are very pleased to hear this, thank you for taking the time to leave us a review.

Posted 3 years ago

“Great range of products and easy to order online. Very happy with the delivery time. I’ll be making my next purchase here.”

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Posted 3 years ago

Hey mate, Thanks for taking the time off your day to review us, it really does mean the world to us to see how happy our customers are.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,446 reviews