LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,312 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome service. I ordered the incorrect crank set. Return was not an issue and the went out of there way to ensure I had the correct parts. Jack was awesome :)”

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Posted 3 years ago

Hey Clint, thanks for the feedback! We try and make your shopping experience at LUX as smooth as possible and are glad we could get you sorted! Cheers, Dave.

Posted 3 years ago

“Friendly Professional Staff that offer solid knowledge to support the products on offer Extremely fast response time to questions asked = happy customer Thanks Lux!”

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Posted 3 years ago

Hey Ashton, Thank you for the feedback, we appreciate it!

Posted 3 years ago

“Super helpful, always responds to my needs and went above and beyond to help with any issues I encountered, even when they weren't from them. I'll buy from these guys again. I love my bike.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we appreciate all the feedback!

Posted 3 years ago

“Legends. They just have everything I’m looking for. No matter what I google I end up at LUX”

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Posted 3 years ago

Hey Ben, Thank you for all the support!

Posted 3 years ago

“The guys at lux are rather knowledgeable and provide friendly customer service, nice range of products and great energy in the shop”

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Posted 3 years ago

Hey Claudio, Thank you for taking the time to leave us a review, we appreciate the support!

Posted 3 years ago

“Great service a+”

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Posted 3 years ago

Hey John, Thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“Best service you can ever ask for. Super fast delivery too.”

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Posted 3 years ago

Hey Justin, Thank you for taking the time to leave us a review, we appreciate the support Cheers

Posted 3 years ago

“Quality products and a great range to suit my specific requirements. The new pivotal seat and post combined are perfect on my bike.”

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Posted 3 years ago

Hey John, Thank you for taking the time to leave us a review, we are very pleased to hear you are happy with our service. Cheers

Posted 3 years ago

“Fantastic guys to deal with. Advice was much appreciated and spot on. Look forward to my next build, LUX will be my first stop.”

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Posted 3 years ago

Hey Justin, Thank you for all the support!

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Hey Chris, Thank you for your support!

Posted 3 years ago

“Y’all are a bunch of sweethearts. You got the goods when I need them, you send them quickly and keep me posted the whole time. Will recommend to anyone, anytime, at any chance I can… even if it’s not bike related. “Hey man, can you recommend a good movie to watch?” “Yeah bruh, hit up LUXBMX, they’ll have you busting mov…ies. Blam! Got you, you dang idiot!” Yeah, anyhow, y’all rock and we love ya.”

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Posted 3 years ago

Hey Sebastian, Thank you so much for all the support, we appreciate it a lot Legend!

Posted 3 years ago

“Super eay and Super efficient. Parts arrived to us in NZ a week after ordered. Thanks heaps team”

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Posted 3 years ago

Hey Miguel, Thank you for taking the time to leave us a review, we appreciate the kind words.

Posted 3 years ago

“Great shop best place to find and get it bmx parts fast and also very good team of support to help u out if I have any questions?”

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Posted 3 years ago

Hey David, Thank you for taking the time to leave us a review, we also appreciate the feedback. Cheers

Posted 3 years ago

“Absolute legends. Great products and expert advice. Highly recommend if your keen to SEND IT!”

LUXBMX 5 star review on 17th August 2021

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Posted 3 years ago

Hey Phil, Thank you for all the support 🤘🏻🤘🏻

Posted 3 years ago

“Super fast and great blokes to chat to I’ll always order from them”

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Posted 3 years ago

Hey Matthew, We appreciate you taking the time to leave us a review, thanks for all the support✌🏻

Posted 3 years ago

“The helmet is a really good fit and awesome quality. Well worth buying and service is great.”

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Posted 3 years ago

Hey Tracy, We are very pleased to hear you are happy with the helmet, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“LUX are top shelf operators. Top quality gear sent fast, packed liked a pro and if there's ever a problem nothing is drama to sort ASAP. My goto for gear.”

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Posted 3 years ago

Thanks for the feedback Anon! Thats what we like to hear! Cheers, Dave.

Posted 3 years ago

“Only ship that had fly guiri tabs in stock. Git them in just under 2 weeks from Australia to Oklahoma which is way faster than I was expecting. And the shipping was about the same as what a US shop would have charged.”

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Posted 3 years ago

Hey Joel, We are very pleased to hear this, thank you for all the support!

Posted 3 years ago

“Happy with product Item as described”

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Posted 3 years ago

Hey Troy, We are pleased to hear, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“i bought the adapter for my child. She love it.”

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Posted 3 years ago

Hey Jung, We are very pleased to hear you are stoked with your latest purchase, thank you for taking the time to let us know. Cheers

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,312 reviews