LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Couldn’t ask for better service. Choice and quality of stock for all BMX race rear is first class.”

Helpful Report

Posted 3 years ago

Hey Shaun, Thank you for taking the time to leave us a review, we are always stoked to hear back from our customers with how happy they are with the shop. Have a great rest of your week!

Posted 3 years ago

“Legit. I was a little skeptical ordering form over seas. But it worked out great. Tracking was good, everything arrived undamaged and packed greatly. As well as some fantastic customer service. These guys rock.”

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Posted 3 years ago

Hey Robert, Thank you for sharing your experience with ordering from overseas. We appreciate you taking the time to leave us a review.

Posted 3 years ago

“The customer service is outstanding!!”

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Posted 3 years ago

Hey Francis, Thank you for taking the time to leave us a review, we are stoked to hear!

Posted 3 years ago

“They were extremely helpful during the process of ordering my bmx. The shipping was very fast even through COVID”

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Posted 3 years ago

Connor, We really appreciate you taking the time to leave us your feedback and thank you for your continued support!

Posted 3 years ago

“Shipping came In perfect condition and Luxbmx is way to deal with”

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Posted 3 years ago

Jonty, we're stoked to hear that your order arrived in perfect condition. We hope you're stoked on your new parts!

Posted 3 years ago

“Best bike shop in aus”

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Posted 3 years ago

Thanks Leigh, we are always trying to improve where we can!

Posted 3 years ago

“Great job guy’s. Hope to get some discount on my next purchase. Your free stickers are awesome.”

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Posted 3 years ago

Thanks for your feedback Arianne, we're glad to hear you were stoked on the free stickers.

Posted 3 years ago

“Great customer service, quality product delivered promptly. Smooth transaction from start to finish, we will be purchasing again.”

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Posted 3 years ago

Jack, Thank you so much for your kind words, we look forward to having you shop with us again in the future!

Posted 3 years ago

“Couldn’t of asked for a better present for my sons 6th birthday. Thanks so much for the delivery”

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Posted 3 years ago

Jeremy, We hope your son was stoked about getting a new bike. Thank you for support what we do here at luxbmx!

Posted 3 years ago

“Excellent customer service, super quick postage.. rad shop!!!”

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Posted 3 years ago

“Brought some awesome bmx bars Good price fast shipping very happy customer”

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Posted 3 years ago

Jon, We stoked to hear that we have another happy customer, we look forward to having you shop with us again soon!

Posted 3 years ago

“A very helpful and passionate team of riders.”

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Posted 3 years ago

Thank you for your kind words we really appreciate the feedback!

Posted 3 years ago

“Purchased a 2020 Division Fortiz 21” a few weeks ago. Bike arrived well packaged & delivery was pretty quick, even all the way over here in Darwin, which usually takes a few extra days when compared to the rest of AUS for freight to arrive. Easy to order website, quick order processing & dispatch, and a solid product. Would recommend to anyone looking for a bike or bike parts.”

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Posted 3 years ago

Hudson, Thank you for your kind words, we're stoked to hear that you found your whole experience with us enjoyable. We hope you love your new bike and look forward to having you shop with us again soon. Stay Rad!

Posted 3 years ago

“Best online shop ive used for bike parts”

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Posted 3 years ago

Nigel, Thank you for taking the time to leave us your feedback. We're glad to hear you love the shop!

Posted 3 years ago

“Good shop, friendly staff.”

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Posted 3 years ago

Hey Brendan, Thank you for your support, we appreciate it 🤙🏻

Posted 3 years ago

“fast delivery considering the times and mean products churr”

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Posted 3 years ago

Hey Connor, Thank you for all the support, we appreciate it 🤘🏻

Posted 3 years ago

“Best BMX shop going in Australia , Online customer service you name it , these mob go above standard way above”

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Posted 3 years ago

Hey William, Thank you for taking the time to leave us a review, we appreciate the support 🤘🏻

Posted 3 years ago

“Great price, great service. 👏👏👏”

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Posted 3 years ago

Hey Ya, Thank you for taking the time to leave us a review, we are pleased to hear you are stoked with our store 🤘🏻

Posted 3 years ago

“Extremely fast shipping. Always happy to help with enquiries. Run by passionate guys who actually support the bmx community. Best experience I’ve had with any shop in any industry.”

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Posted 3 years ago

Hey There, We absolutely love hearing feedback like this, everyone here is stoked on what we do and we are always super pleased to hear it's paying off. Thank you for taking the time to let us know. We appreciate it.

Posted 3 years ago

“Awesome customer service, great parts, fast shipping!!”

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Posted 3 years ago

Hey Robert, We appreciate all your support, we are stoked to hear you are happy with our shipping and quality parts.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews