LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,434 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 11th January 2025

392

Anonymous

Anonymous // 01/01/2019

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English

“Tim and the team went above and beyond to help me get what I needed as fast as they possibly could. Can’t recommend them enough. Thank you Team Lux”

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Posted 5 months ago

“Awesome products and reliable”

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Posted 5 months ago

“Excellant!”

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Posted 5 months ago

“Mucho mucho brilliantio!!!!!!!! Splendisimo Fantastico!!!!!!”

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Posted 5 months ago

“10/10 service”

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Posted 5 months ago

“Great service and advice as always.”

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Posted 5 months ago

“I don't go anywhere else for anything bike related. They really care about your needs and are always happy to help.”

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Posted 5 months ago

“Good service friendly staff”

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Posted 5 months ago

“Excellent service and the shipment to Bogotá was very fast.”

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Posted 5 months ago

“very cool and nice shop and kind staff. I could buy appropriate bike for me thanks to their advice.”

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Posted 5 months ago

“No fuss purchase and delivered in good time. Thanks LUX crew.”

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Posted 5 months ago

“You're the best we have atm ❤️”

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Posted 5 months ago

Thanks for the positive review! Stoked!

Posted 5 months ago

“LUX BMX were great & product was as ordered. There was a delay in delivery by the courier then we had ordered the wrong size so sent it back & had to pay the return shipping fee which is fair enough. The only beef we have is the cost of the return shipping being over $30?”

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Posted 5 months ago

Hey Kel, I'm sorry you have had beef with the cost of the return shipping. Unfortunately this is the cost of the shipping which we cover when we are sending parts out. Thanks for supporting LUXBMX and for the review and feedback mate. All the best - Tim

Posted 5 months ago

“Awsome people to deal with and a rad shop also..!”

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Posted 5 months ago

“The crew at lux are phenomenal too deal with .. Highly recommend absolute legends ✊”

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Posted 5 months ago

“Awesome service and very quick delivery time probably the quickest order I’ve had in the mail”

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Posted 6 months ago

“Really enjoy dealing with the team at LUX! International shipping is a breeze! @BMX_Hayes”

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Posted 6 months ago

“Came really quick, Lux put it on for me and they're just all around legends”

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Posted 6 months ago

“Super helpful and fast service. Online or in store we have been looked after everytime. As a random customer I can solidly recommend these guys.”

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Posted 6 months ago

“Nothing to claim, next time send stickers haha cheers”

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Posted 6 months ago

LUXBMX is rated 4.9 based on 5,434 reviews