LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,596 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

466

Anonymous

Anonymous // 01/01/2019

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“The guys at Lux are so helpful & knowledgeable. I swear my son breaks his bike to for an excuse to go in there. Thanks guys for all that you do.”

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Posted 11 months ago

“Cheers to the guys at LUX for providing the goods”

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Posted 11 months ago

“I keep using lux for my parts because they have everything I need at decent prices, great customer service as well”

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Posted 11 months ago

“Always an easy deal. I'm in New Zealand but postage not a hassle either!”

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Posted 11 months ago

“Always great customer service and love the service you guys give and very supporting team and great quality parts”

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Posted 11 months ago

Thanks so much Josh! Appreciate the support. -Mitch

Posted 11 months ago

“Awesome and great packaging 💯👌👌🤙”

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Posted 1 year ago

“LUX are the best PERIOD!”

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Posted 1 year ago

“Good people, Great Products, the best brands…. It’s Lux Baby!!”

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Posted 1 year ago

“Top crew to deal with!”

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Posted 1 year ago

“The team was great with excellent follow up on spoke length requirements i ordered. Everything I wanted was there. As below there is a catalogue issue when I ordered rim tape as it didn't differentiate between 20" and 24". Follow up corrective service was fast and efficient.”

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Posted 1 year ago

Hey Warren, Sorry about the mix up with the rim strips! It looks like someone has jumped in and fixed the listing so each variant is showing 20 inch and 24 inch. I'd be happy to just send out a set Express tomorrow for you in the 20 inch? Or something else similar value if you've already sorted other rim strips out? I've just setup an order to lock a set of the 20 inch strips aside, once you let us know you're keen on them we'll trigger it to go out the door Express to you! Look forward to hearing back and getting you sorted! Cheers, Pat

Posted 1 year ago

“Always happy what I got”

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Posted 1 year ago

“No dramas at all”

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Posted 1 year ago

Thanks for the support Daniel! Glad we could help keep you rolling!

Posted 1 year ago

“Very helpful staff and fast on time service”

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Posted 1 year ago

Thanks so much for the support Adam! Enjoy the new gear.

Posted 1 year ago

“Really really helpful with my mum-with-no-clue-whatsoever questions. Didn’t try to sell me an expensive bike even though I would have believed them if I had been told that’s what we needed! My order was dispatched quickly and came in perfect condition. A complete hit with the birthday boy and a few weeks in the bike is going great. Everyone I dealt with was so lovely. I would purchase from here again and definitely recommend to a friend!”

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Posted 1 year ago

This means a lot Helen! :) We're stoked you had a great experience. We really appreciate you taking the time to leave a review. -Mitch

Posted 1 year ago

“Bought off these for years,best bmx shop ever! I'd rather wait for postage from these guys then shop a any bmx shop in my state!”

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Posted 1 year ago

“Pat was great on the phone, answering my enquiries on some parts needed for my old cruiser build. And he was super helpful when I turned up at the Woolloongabba shop. Awesome shop, backed by great customer service 👊😁”

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Posted 1 year ago

“Above and beyond as always. That's why I come back ;)”

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Posted 1 year ago

“2 weeks to ship a pair of gloves and this is the 2nd pair weve purchased from Lux, However your customer service and dedication is by far some of the most superior I have ever encountered”

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Posted 1 year ago

“Massive range. Competitive price. Skin in the game. Thanks Luxx.”

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Posted 1 year ago

“Excellent service and advice every time.”

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Posted 1 year ago

LUXBMX is rated 4.9 based on 5,596 reviews