LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,310 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome boyz Chur cuzz”

Helpful Report

Posted 2 years ago

Hey Vinny, Thanks for the support 🤘🏻🤘🏻

Posted 2 years ago

“Great customer service and happy with the customer wheel.”

Helpful Report

Posted 2 years ago

Hey Ben, Thank you for taking the time to leave us some feedback, we really appreciate it. Kind Regards

Posted 2 years ago

“Lux has so many options and everything is described in a good enough detail that if you know what type of riding fits your style, you can easily pick up the perfect bike”

Helpful Report

Posted 2 years ago

Hey Harley, Thank you for the review, we are extremely happy to hear about your positive experience with our business. STAYLUX

Posted 2 years ago

“Picked up a rear brake bolt set for a obscure older WTP. Shipped around the world to Tempe Arizona in very reasonable time. Complimentary stickers. Can’t ask for more.”

Helpful Report

Posted 2 years ago

Hey Aaron, Thank you for the kind words mate! STAYLUX

Posted 2 years ago

“Probably the best bike shop out there. Shipping was on time and well packaged.”

Helpful Report

Posted 2 years ago

“Travelled in from overseas, I spoke the guy’s down at Lux Bmx explained the situation and they did a fantastic job getting my bike sorted so that I could get back riding straight away after travelling from the UK 🇬🇧 I handed over the bike travel bag. They built it up from absolute scratch and even managed to provide me with spokes which they ‘cut to size’ to complete my custom wheel build! Safe to say the bike feels so dialled and the team smashed it! Great customer service at the shop counter & even spoke to Dale the mechanic that built the bike who was extremely helpful. Couldn’t be any happier 👍🏼 Overall would highly recommend!”

Helpful Report

Posted 2 years ago

Hey Ash, We are extremely pleased to hear about your positive experience with our business. Keen to see you out on the bike having a shred! Please do not hesitate to contact us with any further assistance you may need in the future.

Posted 2 years ago

“I received all my parts from LUX only gripe is this Covid debacle that’s slowing everything down.Other than that the guys offer a stellar service.keep up the great work guys.”

Helpful Report

Posted 2 years ago

Hi Nick, Thanks for the support! We really appreciate it.

Posted 2 years ago

“Best BMX online store bar none.”

Helpful Report

Posted 2 years ago

Hi Anthony, We work hard to provide the best service possible. Thank you for your support and positive feedback!! Cheers.

Posted 2 years ago

“Great product and great service and excellent quality products there”

Helpful Report

Posted 2 years ago

“Been getting BMX parts and accessories from LUX for years. They have consistently been the absolute best online store experience bar none. From what they keep in stock, to the price, to the super-fast packing and shipping, no other store let alone another bike shop compares with them. Any time I have ever had to reach out and ask a question, LUX has been super friendly and helpful, even going out of their way to get things sorted for me. I totally appreciate their service and would HIGHLY recommend them to anybody!!!”

Helpful Report

Posted 2 years ago

“LUX is always helpful for any questions you have about parts or advice, and shipping is very fast even international. Very happy with their service and will use many more times in the future.”

Helpful Report

Posted 2 years ago

“Really good work”

Helpful Report

Posted 2 years ago

“The service, support and knowledge of the staff was 5 star! The willingness to provide information and suggestions was amazing, thank you so very much!”

Helpful Report

Posted 2 years ago

Hey Belinda, We are extremely pleased to hear about your positive experience with our business. I am glad to hear your bike build is going along as planned! see you next time! STAYLUX

Posted 2 years ago

“Great products. Ordered a rear brake, grips and some other small bits. Great quality, even better price. Will shop again here.”

Helpful Report

Posted 2 years ago

“Bruh it's not here yet. Delayed due to floods or something...”

LUXBMX 5 star review on 11th February 2022

Helpful Report

Posted 2 years ago

“I think you guys are great and you make my BMX experience so much better. Cheers”

Helpful Report

Posted 2 years ago

“Great product and service. Would recommend”

Helpful Report

Posted 2 years ago

Hi There, we pride ourselves on great customer service, thank you for the positive feedback!

Posted 2 years ago

“My son loves them.”

Helpful Report

Posted 2 years ago

“Top quality products, fast delivery, great service.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your positive feedback! we really appreciate it.

Posted 2 years ago

“Great friendly service, quick shipping, and good detail of products. cheers everyone at lux.”

Helpful Report

Posted 2 years ago

LUXBMX is rated 4.9 based on 5,310 reviews