LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely great service!!”

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Posted 3 years ago

Hey Scott, We are pleased to hear, thank you for taking the time to let us know! - Jack

Posted 3 years ago

“Super quick Shipping and amazing response time to questions. We had to return a damaged bike seat and the replacement arrived within a couple of days. Fantastic service and looking forward to shopping again!”

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Posted 3 years ago

Hey Samantha, We are extremely pleased to hear about your experience with our store. Thank you for taking the time to let us know.

Posted 3 years ago

“Fast Delivery, great!!!”

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Posted 3 years ago

Hey Jason, Thank you for the review! - Jack

Posted 3 years ago

“Can you do a backflip”

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Posted 3 years ago

Hey Ioan, Thank you for taking the time to leave us a review, I sure can. Have a great rest of your week. - Jack

Posted 3 years ago

“Orders are always spot on and delivery is fast, cheers!”

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Posted 3 years ago

Hey Aaron, Thank you for taking the time to leave us a review, we are very pleased to hear you are stoked on the shop. - Jack

Posted 3 years ago

“Quick delivery, down to earth stuff and very helpful”

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Posted 3 years ago

Hey Farryn, We are very pleased to hear, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“Fantastic to deal with.. ordered a new PK and it arrived within the week.. thanks Dale for your help much appreciated.. Cheers Jay”

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Posted 3 years ago

Hey Jay, We are very stoked to hear dale was able to use his expertise to assist you with selecting/purchasing a bike. Thank you for taking the time to leave us a review. Cheers -Jack

Posted 3 years ago

“Had Jack help me build up a bike from scratch, ordered it on a Wednesday and had it on the following Friday. Brilliant customer service and extremely efficient.”

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Posted 3 years ago

Hey Kane, I am very pleased to hear I could help you out with the custom build. Thank you for taking the time to leave us a review. Cheers -Jack

Posted 3 years ago

“Luxbmx has been a dream to deal with. All parts/purchases sent out and delivered within days 👌🏼”

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Posted 3 years ago

Hey Rhys, We are very pleased to hear you are stoked. Thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“Killed it with delivery time. Stoked as on how quick it came. Fuck oath lux!!!”

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Posted 3 years ago

“Jack was awesome to deal with.”

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Posted 3 years ago

Hey There, I am very pleased to hear that i helped you out. Cheers - Jack

Posted 3 years ago

“LUX was fantastic, I needed a particular bike for my sons birthday and I was worried that it would be out of stock. I confirmed that it was in stock and within 3 -4 days it was delivered from interstate. Brilliant , honest reliable service, I will definitely recommend this business.”

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Posted 3 years ago

Hey Megan, We are very pleased to hear about your experience with our store. Thank you for taking the time to let us know. Cheers

Posted 3 years ago

“Great to deal with ,answered questions I asked and products are great”

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Posted 3 years ago

Hey Giles, We are very pleased to hear, thank you for taking the time to let us know. - Jack

Posted 3 years ago

“All good”

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Posted 3 years ago

Hey Tony, Thank you for letting us know, we are pleased to hear. - Jack

Posted 3 years ago

“Fast delivery, easy online ordering and great prices! Also the box came loaded with complimentary stickers! Everyone loves free stickers.”

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Posted 3 years ago

Brittany, Thank you for taking the time to leave us your feedback. We're glad to hear that you found the whole order process easy and efficient. We look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Great prompt service, excellent products, would definitely recommend using these guys”

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Posted 3 years ago

Thank you for recommending us, we're glad to hear that you enjoyed the level of service you received whilst shopping with us. Cheers

Posted 3 years ago

“Probably if not the best bmx store AUS has to offer.”

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Posted 3 years ago

Best BMX store in AUS has a nice ring to it, thanks for taking the time to leave us a review! Cheers Dale

Posted 3 years ago

“Good quick delivery.👍”

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Posted 3 years ago

Dion, Our packing team always gets orders out as fast as they can, we're stoked that this shows in how fast your order arrives. Thank you for your continued support! Cheers Dale

Posted 3 years ago

“Always have great prices and product availability. Excellent customer service with great friendly staff. Product knowledge is second to none.”

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Posted 3 years ago

Hey Karl, Thank you for all of your support, we appreciate it. Cheers -Jack

Posted 3 years ago

“Great service and delivery time”

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Posted 3 years ago

Hey Vinny, Thank you for taking the time to leave us a review, we are very pleased to hear you stoked. Cheers - Jack

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews