LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,454 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 23rd January 2025

Chris Page

LUXBMX 5 star review on 21st January 2025

Jason Shoobert

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“Legends!! Best prices, best service!”

Helpful Report

Posted 4 years ago

Thank you for your positive feedback, we really appreciate it!

Posted 4 years ago

“From my first enquiry to the delivery to London of my new Skyway Lux Bmx have been with me all the way, I will be ordering from them again. Thanks to everyone at Lux”

Helpful Report

Posted 4 years ago

Robert, we're stoked to hear that you love your new bike and that you found your shopping experience enjoyable. We look forward to hearing from you again!

Posted 4 years ago

“Can't really complain been pretty good quality stuff and delivery not to slow considering the covid shit cheers”

LUXBMX 4 star review on 6th October 2020

Helpful Report

Posted 4 years ago

“The best is Australia and the world”

Helpful Report

Posted 4 years ago

Byron thank you for your kind words, we appreciate your support!

Posted 4 years ago

“Had what I wanted, was delivered next day”

Helpful Report

Posted 4 years ago

Thank you for your support and for taking the time to leave a review!

Posted 4 years ago

“Everything perfect!”

Helpful Report

Posted 4 years ago

We're stoked to hear that everything went perfectly!

Posted 4 years ago

“Plenty of parts, super fast delivery. I rebuilt my childhood BMX and didn't even need to leave the house!”

Helpful Report

Posted 4 years ago

Daniel, This is the exact reason we have an online shop. All the products that we have in store but with the convenience of not having to leave the couch!

Posted 4 years ago

“Great service and quality parts”

Helpful Report

Posted 4 years ago

Chris, thanks for your feedback. That is exactly the service we aim to provide!

Posted 4 years ago

“Done good”

Helpful Report

Posted 4 years ago

Thanks Ryan, we're glad you're stoked!

Posted 4 years ago

“Awesome customer service by the team as we required items urgently before State Championships and they had it ready for us straight away.”

Helpful Report

Posted 4 years ago

Brett, we understand what it's like to be under the pump when it comes to getting things in a certain time frame. Glad we could get you sorted!

Posted 4 years ago

“Awesome customer service”

Helpful Report

Posted 4 years ago

Thank you for your feedback, I'll pass it on to our customer service team!

Posted 4 years ago

“hectic as always. stickers in the box”

Helpful Report

Posted 4 years ago

Thanks for the positive feedback and we're glad to hear that you're stoked on the extra stickers!

Posted 4 years ago

“The LUX team know customer service, outstanding.”

Helpful Report

Posted 4 years ago

Matthew, Thank you for your kind words, we pride ourselves on the level of support we provide our customers.

Posted 4 years ago

“Excellent bikes, fast as shipping. Legends”

Helpful Report

Posted 4 years ago

Thank you for taking the time and leaving a positive review

Posted 4 years ago

“Bought a carbon frame,forks,bars,stem, cranks. Lux went out of their way to get these parts for me which all arrived quickly and packaged very well. It's a shame that the rear onyx hub came with a 2 cm scratch.”

Helpful Report

Posted 4 years ago

“The team at Lux got our order ready super fast and sent it down to Melbourne in just a few days. Everything was perfect (from the online ordering to the delivery tracking). My son was stoked to find a few extra Lux stickers! 👍”

Helpful Report

Posted 4 years ago

Marcus, we're stoked to hear that you received your order quickly and that you found your whole shopping experience enjoyable. We look forward to having you shop with us again.

Posted 4 years ago

“Massive range and fast delivery”

Helpful Report

Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“I got the Gain stealth shin pads from Lux. Originally the guys send out some knee pads by mistake but they fixed it up quick with no worries at all. The pads are great. High quality and comfortable. So much protection. The knee pads looked really good too and I might have just kept them too but they were too small a size. Anyhow no complaints from me. I think Lux are doing a great job! 🤙🏼🤙🏼🤙🏼”

Helpful Report

Posted 4 years ago

Toby, Thank you for your positive feedback, we would like to apologise again for the mix up with the pads. Glad to hear that you're loving the shin pads and that they're doing their job.

Posted 4 years ago

“Very fast delivery and great customer service thanks for the parts guys will shop more in the future”

Helpful Report

Posted 4 years ago

Hey Carney, Thank you for all your support!

Posted 4 years ago

“Awesome service, great price. My first choice for anything BMX.”

Helpful Report

Posted 4 years ago

Hey Charlie, Thank you for your support!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,454 reviews