LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lux BMX were amazing finding a suitable bike for my son. Excellent communication throughout the whole purchase. And the bike is awesome. He loves it.”

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Posted 3 years ago

Hey Tracey, Thank you for taking your time to leave us a review, we are thrilled to hear you are happy with your experience shopping with us.

Posted 3 years ago

“Great products, prompt dispatch. I Love lux!”

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Posted 3 years ago

Hey James, We are stoked to hear, thank you for taking the time to let us know!

Posted 3 years ago

“LUX is on their game and everything comes real quick! Definitely recommend, Might be a good idea to change Couriers but other than that too service & when ive needed help ive gotten a reply nearly instantly through email and the staff have been awesome over the phone with the issues ive had, real understanding”

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Posted 3 years ago

Hey Austin, Thank you for taking the time to leave us a review, we do thank you for being so understanding with this whole process. We are glad that we were able to get a replacement bike sorted asap. Kind Regards

Posted 3 years ago

“Always helpful Always knowledgeable And Always fast service”

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Posted 3 years ago

Michelle, Thank you for taking the time to leave us your feedback. We're stoked to hear that you find our service top-notch, we really appreciate your continued support!

Posted 3 years ago

“Great price for a new Kink for my son. LUXBMX were very easy to work with. Shipping was quick and the team sent through a new set of grips express mail when one of TVe grips on the new bike arrived damaged. I’d recommend these guys to anyone wanting a new BMX.”

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Posted 3 years ago

Hey Clyde, Thank you for taking the time to leave us a review, we make sure our customers are satisfied 100% of the time. Have a great rest of your week.

Posted 3 years ago

“Awesome service everytime! Goods showed up on the dot as per the tracking. Will keep coming back!”

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Posted 3 years ago

Hey Mitchell, We appreciate you taking the time to leave us a review, also a massive thank you for all of your support 🤘🏻

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hey Simone, Thank you for all of your support!

Posted 3 years ago

“Always posts asap, best shop out imo”

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Posted 3 years ago

Hey Jack, Thank you for your kind review, we appreciate it!

Posted 3 years ago

“Great service fast shipping parts are awesome and price was reasonable”

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Posted 3 years ago

Hey Jordan, Thank you for taking the time to leave us a review, we love hearing our customers feedback.

Posted 3 years ago

“Recent purchase from Luxbmx was easy online and the shipping was fast,all at a great price,. I'll be back for sure thanks guys.”

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Posted 3 years ago

Hey Jeremy, Thank you for taking the time to let us know about your latest experience with our online store, we really do appreciate the feedback.

Posted 3 years ago

“These Guys run a tight Shop. Quick email replies to both technical and shipping-related queries. one of my orders was a front-wheel build (pick the parts and Lux built it up & shipped it to me ) Turn around was fast and wheel arrived with no issues all built up. happy customer here!”

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Posted 3 years ago

Hey Yashin, We have our customer service team active at least 8 hours a day 6 days a week making sure our customers are satisfied 100 percent of the time. We also thank you for taking the time to leave us a review

Posted 3 years ago

“Great service! Lux bmx for life”

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Posted 3 years ago

Hey James, Thank you for all of your support!

Posted 3 years ago

“Super easy and fast, thanks”

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Posted 3 years ago

Hey James, Thank you for the kind words, we appreciate you took the time to leave us a review.

Posted 3 years ago

“Always great to deal with always very helpful best BMX store in Australia”

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Posted 3 years ago

Hey Leslie, Thank you for taking your time to leave us some feedback, we are super stoked to hear everyone's opinion on our store!

Posted 3 years ago

“Rarely ever shop elsewhere (I do browse around). Quality products. Competitive pricing. Fast delivery.”

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Posted 3 years ago

Hey Gavin, Thank you for taking the time to leave us a review, we also do appreciate all your support! Have a great rest of your week.

Posted 3 years ago

“great service, cheers!”

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Posted 3 years ago

Hey Stuart, Not a problem at all, thank you for taking the time to leave us a review.

Posted 3 years ago

“Top customer service, great options and good prices! Will continue to buy from LUX again and again.”

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Posted 3 years ago

“I love the boys over here always have everything I want great store even though I live in Melbourne but live it when I went over there”

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Posted 3 years ago

Thanks for the feedback Brendan! We are stoked you are stoked! Cheers! Dave.

Posted 3 years ago

“Always last minute parts for repairs and the lads hook me up everytime with fast delivery”

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Posted 3 years ago

Hey Casey, Thank you for taking the time to leave us some feedback, we are pleased to hear you are stoked with our store.

Posted 3 years ago

“Greatest service and advice. The blokes who work there actually ride so they understand what sort of set ups work for different size riders and their styles, overall 10/10. Best bike shop I've been to and rather good prices 👌🏼✌🏼”

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Posted 3 years ago

Hey Joshua, Thanks for the feedback! We are stoked to help out as much as we can! Cheers. Dave.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews