LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,446 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“All IS good , m'y Fram IS perfect”

LUXBMX 5 star review on 28th November 2021

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Posted 3 years ago

“Well priced & fast delivery to regional location. What else could I ask for…….. Quality bikes, yes I got that too!!!”

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Posted 3 years ago

hey Sarah, Thanks for your review! It means a lot to us to hear back from our customers Thanks for the support! STAYLUX

Posted 3 years ago

“Super fast delivery Knowledgeable staff always offering to help Unreal”

LUXBMX 5 star review on 26th November 2021

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Posted 3 years ago

Hey Bret, Thank you for taking the time to leave us a review, we really appreciate the kind words.

Posted 3 years ago

“LUX BMX always deliver outstanding customer service 👏 👌”

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Posted 3 years ago

Thanks for the Kind words mate! Enjoy the weekend STAYLUX

Posted 3 years ago

“Thanks guys. Son loved his bike. Great help and service from the start .”

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Posted 3 years ago

Hey Mark, Thanks for supporting our business and for taking the time to review us! STAYLUX

Posted 3 years ago

“The bike had a fucked back wheel and my son friend father had to fix’s it not happy one bit with how much we spent”

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Posted 3 years ago

Hi Lynda, That is very disappointing to hear you have had a bad experience with the bike. If you can send an email with as much detail as possible to help@luxbmx.com, the customer service team will do everything they can to help you out. Ev

Posted 3 years ago

“Awesome service”

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Posted 3 years ago

Thanks for the kind words! Stay LUX

Posted 3 years ago

“lux is my go-to BMX shop it has a great website and prices are very good and shipping is cheap”

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Posted 3 years ago

Hey Zac, That is fantastic to hear! thanks for taking the time to review us! Have a great weekend

Posted 3 years ago

“I am extremely happy with my kink Williams 2022 has been a great bike to ride, and extremely happy with the service there and all the boys that work at Lux”

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Posted 3 years ago

“Service & care from the team at Lux is second to none! Couldn’t find exactly what my son wanted “off the shelf” so after a quick email, Claudio had it built for me. Exactly what I was looking for without any fuss or time wasted, and delivered well within my budget. Can’t recommend these guys enough!”

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Posted 3 years ago

Hey! Thanks so much for taking the time off your busy day to review our business! at LUX we take pride in our work and are always striving to provide the best quality service to all of our customers.

Posted 3 years ago

“Easy to use website”

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Posted 3 years ago

Hey Mason, Thanks for taking the time off your busy day to write up such kind words about our business, it means a lot.

Posted 3 years ago

“Best in the biz . Always helpful, never leave you hanging customer service is second to none 💪”

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Posted 3 years ago

“We paid the extra money for the BMX to come for our son’s bday mostly built. We ended up spending at least an hr or more working out the extra brakes, lights, pedals, wheel etc. i wouldn’t call it ‘mostly done’. Pretty dissapoint sw ed for the money we paid, would have brought local for it to be built if I knew this is how it would arrive.”

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Posted 3 years ago

“The best BMX shop around the globe. For the delivery, it can consider the fastest even i purchase from Malaysia.”

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Posted 3 years ago

“Always great dealing with the lux crew parts are here on time an excellent service”

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Posted 3 years ago

“Was happy with luxbmx service nice smooth transaction good communication A+++”

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Posted 3 years ago

“My go-to for my BMX addiction”

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Posted 3 years ago

“We bought two BMXs for our kids for Xmas. The bikes were ready in no time and they also put the bikes together for us. I expected I would need to do this. Bikes are great quality and the team have followed up a few times to ensure we were happy with our purchase. Def recommend!!!”

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Posted 3 years ago

Hey Nicholas, That is fantastic news! thanks for taking the time off your busy day to write up such kind words! Enjoy the new bikes mate. STAYLUX

Posted 3 years ago

“Ordered parts online. They came in quickly. I picked them up and purchased some other gear while in store. The guys in store were very helpful. Happy to shop there again.”

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Posted 3 years ago

“Such an easy order process and super helpful team. Very knowledgeable and their friendly tips & advice helped me out a lot with my new BMX. Thanks, heaps :)”

LUXBMX 5 star review on 16th November 2021

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,446 reviews