LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,312 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always quick on delivery and great customer service”

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Posted 3 years ago

Hey Michael, We are very pleased to hear, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“Best fucking online store! Fuck source”

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Posted 3 years ago

“hi im from Malaysia. Received my rims with pride and joy. thanks for all the staff. items sealed and great”

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Posted 3 years ago

Muhammad, Thank you for taking the time to leave us your feedback. We're glad to hear that you're stoked on your new wheels! Cheers Dale

Posted 3 years ago

“Great product, great price and quick shipping to NZ! Best deal around, very happy with my purchase thank you!”

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Posted 3 years ago

It's great to hear that you're stoked about your purchase. The support we get from across the ditch does not go unnoticed, thank you for your feedback and we look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“One of the best bmx stores has helped me out so much and the customer service is the best”

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Posted 3 years ago

Thank you for your kind words, Chris, we're glad to be able to help with any bike-related problems you may have. We appreciate your continued support and will speak to you soon. Cheers Dale

Posted 3 years ago

“I’m forever seeming to be placing orders with these guys. Service is always awesome. Recently had a slightly incorrect part sent to me and once notified, lux didn’t make any excuses they express posted the correct part and simply trusted that I’d send back the incorrect one. Nice to know old fashion customer service and the BMX spirit lives on. 🤙🏾”

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Posted 3 years ago

Hey Paul, We do thank you for taking the time to leave us a review, and also thank you for your ongoing support. Cheers - Jack

Posted 3 years ago

“customer support team who were so helpful and kindness!! all the whole team is the best.”

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Posted 3 years ago

Daisuke, We really appreciate your support and thank you for leaving such a kind review. We look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Always stoked on the efficiency of service, shipping across the Tasman is always quicker than expected. 10 points Gryffindor”

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Posted 3 years ago

Hayden, Thank you for taking the time to leave us your feedback, we love to hear from our customers across the ditch. I'll make sure the points get allocated to Gryffindor! Cheers Dale

Posted 3 years ago

“You guys are easy to deal with and bloody awesome.👍👍👍👍👍👍🏁🏁🏁🏁🏁🏁”

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Posted 3 years ago

We think you're awesome, thank you for supporting us here at LUXBMX! Cheers Dale

Posted 3 years ago

“Absolutely love their staff! Very friendly and replies email quite fast! Their staff is very patient with some issues that I faced and managed to resolve the issue without any hassle! Highly recommend LuxBMX for sure!”

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Posted 3 years ago

Hey Muhammad, Thank you for taking the time to leave us a review, we really do appreciate it and we also are super stoked to hear that you enjoy our service. Have a great weekend. Cheers

Posted 3 years ago

“The guys were very helpful recommending a suitable replacement brake kit and enquires on installation etc. I even bought some extra parts due to the great pricing, definitely a returning customer.”

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Posted 3 years ago

Hey Terry, Thank you for taking the time to leave us a review, we are very stoked to hear you are happy with the service that we provide. - Jack

Posted 3 years ago

“Great place to deal with. Will certainly look to shop here in the future.”

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Posted 3 years ago

Thank you for taking the time to leave us a review, we are very pleased to hear! Cheers

Posted 3 years ago

“Got the goods!!”

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Posted 3 years ago

Hey Aidan, Thank you for taking the time to leave us a review!

Posted 3 years ago

“Great service, great advice, fast postage and a pleasure to deal with!!”

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Posted 3 years ago

Hey Dion, Thank you for taking the time to let us know, we are very pleased to hear you are stoked! - Jack

Posted 3 years ago

“The guy that served us went out if his way to help my 9 year old get the right fit for his bmx pants ..he is starting out and obviously so excited about the sport ..sorry can't remember the guys name but he was brilliant with Noah answered all his questions explained in detail what things were around the shop and made his day with a selection of stickers ..awesome service experience..we will certainly be recommending lux to everyone in the club ....cheers guys .”

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Posted 3 years ago

Hi Joseph, Thank you for your kind words and for taking the time to leave us your feedback. I'm glad to hear that both Noah and yourself enjoyed your time in-store with us. We appreciate your recommendation and look forward to having you stop by again soon. Cheers Dale

Posted 3 years ago

“Good service and knowledge for bmx”

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Posted 3 years ago

Hey Simon, Thank you for all of your support!

Posted 3 years ago

“I like to buy from LUXBMX,its easy to deal with them,sometimes i have problem with shipment to my country, but i still want to buy from LUXBMX.🤘🤘🤘”

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Posted 3 years ago

Hey Ameer, We are stoked to hear, thank you for all of your support! - Jack

Posted 3 years ago

“awesome crew who are helpful and have knowledge and recommendations on arts and brands.”

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Posted 3 years ago

Hey Jane, Thank you for taking the time to leave us a review, we really do appreciate the feedback. - Jack

Posted 3 years ago

“Quick Delivery, Great Price and Solid packaging got my parts delivered safe and sound! Exceptionally happy with my experience.”

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Posted 3 years ago

Hey Jake, We are very pleased to hear this feedback, thank you for taking the time to let us know. - Jack

Posted 3 years ago

“Excellent customer service, excellent choice of stock, Luxbmx highly recommended”

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Posted 3 years ago

Hey Sedat, Thank you for all your support, we appreciate it a lot. - Jack

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,312 reviews