LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,591 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,591 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

465

Anonymous

Anonymous // 01/01/2019

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“Heaps of updates on postal progress. Computer site is much more user friendly than mobile site. Good quality gear with informative descriptions. Ordered gear comes well wrapped.”

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Posted 5 years ago

“.not bad .”

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Posted 5 years ago

“Fast service knowledgeable about their product love the rewards points and the free shipping”

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Posted 5 years ago

“Great service, quick delivery!!”

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Posted 5 years ago

“No dramas and been good buying off lux!”

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Posted 5 years ago

“Service was good but chain snapped on the first ride while riding around a park with my dog. This really shouldn?t happen and a little disappointed TBH”

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Posted 5 years ago

“Service was good, website was slow at times. Found it took longer to place order due to having to go back all the time from the shopping cart to continue shopping. Also when pressing on something to order it took numerous attempts for it to go into the cart.”

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Posted 5 years ago

“Luxbmx staff are awesome, very helpful with the orders and the quick response to enquiries. Will definitely recommend to mates and definitely buy from Luxbmx again...”

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Posted 5 years ago

“Everything came on time and was great except for a misunderstanding with a lever”

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Posted 5 years ago

“Fast, reliable and good value.”

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Posted 5 years ago

“Very happy with the bike. Disappointed that it turned up with a damaged gyro plate that i had to modify as it was my boys birthday and didnt want to delay giving it to him. To be fair to Lux i didnt raise it with the as the mod worked...was just frustrating that it was damaged. Update...Lux sorted me out with a new gyro plate. Happy customer.”

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Posted 5 years ago

“Great stuff. Problems are quickly resolved”

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Posted 6 years ago

“It all started on an early sunny Sunday morning in bed, reminiscing hitting the local park with my torker whilst my mate was rocking a mongoose. It then occurred to me I want the same joy in my sons life as I once had. So the first step was a LUXBMX. Let the start of happy memories on a bmx begin. #scabs&smiles #bmxbandit”

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Posted 6 years ago

“Really quick to get my order out, will definitely buy from these guys again”

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Posted 6 years ago

“Kept in quick touch regarding payment confirmations”

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Posted 6 years ago

“Was extremely fast processing from order being made to shipment and arrival of the goods. Handy payment options. Great quality. I think the couriers had thrown the bike around a bit because there were a few scratch marks on the frame beneath the wrapping. I'd say u need to ensure your couriers understand them at they cannt throw them around. But over all great experience.”

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Posted 6 years ago

“Great product at a good price. Ordering was easy, and the updates on delivery progress was top notch. Will definitely be looking at ordering from you guys again. Thanks!”

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Posted 6 years ago

“Service was great, thought the tyres would be a tad thicker but all in all great quality”

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Posted 6 years ago

“Service was good!! I'll be using lux from now on ??”

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Posted 6 years ago

“Well use send the wrong colour bike to wat I order but heaps happy with it”

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Posted 6 years ago

LUXBMX is rated 4.9 based on 5,591 reviews