LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,446 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Top-notch crew, providing exceptional service and top-tier parts/accessories!”

LUXBMX 5 star review on 16th November 2021

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Posted 3 years ago

Hey wade, we're happy to hear that you're pleased with our service, thank you for your continued support 🤟

Posted 3 years ago

“Fast shipping with great products! All I need now is some talent…”

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Posted 3 years ago

Hey Cody, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 3 years ago

“Awesome service and fantastic prices.”

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Posted 3 years ago

Hey Justin, Thank you for taking the time to leave us a review, we appreciate it a lot.

Posted 3 years ago

“Emailed to request notification of 26" Rims for the Sledgehammer and Bam! There it is, two weeks later get the mail and I'm in biz ..no stress and on my doorstep 3 days later-Good customer service.”

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Posted 3 years ago

Hey Robert, We are very pleased to hear this, thank you for taking the time to share your shopping experience.

Posted 3 years ago

“As always delivered within days”

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Posted 3 years ago

“Good product descriptions, fast delivery. Rad little balance bike 👍🏼”

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Posted 3 years ago

“Incredible. If you're into anything BMX and love good service, knowledgeable staff and an awesome product don't bother going anywhere else. These guys are the experts and have pride in their work. Thanks and keep up the good stuff ;)”

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Posted 3 years ago

Hey Cohen, Thanks for the support it is always humbling to see our satisfied customers taking time off their busy days to write up nice things about us! STATLUX

Posted 3 years ago

“Great products, delivery arrived promptly.”

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Posted 3 years ago

“Great service and advice 10/10 👍”

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Posted 3 years ago

“Amazing quick prompt service. I highly recommend. I went to new bike shops and old school bike shops looking for a 39t chairing and couldn’t get the help I needed for a simple item. You guys were great to Deal with and I highly recommend you. Thanks Adam”

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Posted 3 years ago

Thank you for the amazing review and for your support!

Posted 3 years ago

“Service is good have received all orders on time and have add to ask questions about view things and received God answers would recommend luxbmx to anyone”

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Posted 3 years ago

we appreciate your support and are glad you're happy with our service!

Posted 3 years ago

“Use these guys every time I need bike parts. Extremely fast delivery every time. Dead set will not use anyone else”

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Posted 3 years ago

Hey Michael, Thanks so much for taking the time off your day to review us, we appreciate that a lot we look forward to being able to help you out again STAYLUX

Posted 3 years ago

“Quick delivery & great quality and feel of product.”

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Posted 3 years ago

“I personally found the staff at LUXBMX to be an absolute pleasure to deal with. They really know their product and their demographic and you feel like you can trust their advice and you really can. I purchased a 14” Kink from LUXBMX in the Carbon colour. It looks awesome, and the quality for the price is really outstanding. Yeh sure you can spend more and purchase better but for the money this bike is right on par. The little beastly offspring absolutely loves it and the quality is robust enough to withstand a few years solid beating. I wouldn’t hesitate to do business with LUXBMX again in the future and you can rest assured you are receiving not only an excellent quality product but also the required expertise and well warranted advice from these industry professionals.”

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Posted 3 years ago

Hey Kristian, Thank you for your support, and shopping at LUXBMX

Posted 3 years ago

“I ordered a set of 2.4” tyres and I got 2.2” tyres but I didn’t want to have to wait for new ones so I had to stick with the slimmer tyres”

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Posted 3 years ago

Hi Olivia, Thank you for reaching out to us. We are sincerely sorry to hear that you have received the wrong tyres. Usually, we can resolve issues like this within 1 business day. However, as you have decided to hang onto the tyres we have applied a credit to your account for a percentage of the tyres total value. Please don't hesitate to get in touch with us if you have any further questions or concerns. Kind Regards Dale

Posted 3 years ago

“Best service ever! Very happy with quality of products I highly recommend LUXBMX.👍”

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Posted 3 years ago

Thanks for your kind words, We like to ensure our customers are satisfied with our services.

Posted 3 years ago

“Fantastic service and delivery.”

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Posted 3 years ago

“Lux are a leader in the Bmx market, always prompt, efficient and carry the best stock. Thanks for keeping the Stoke up”

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Posted 3 years ago

“LUX guys, were absolutely amazing and quick to solve my problem !! very professional, thank you very much Evan! 👍👍👍”

LUXBMX 5 star review on 5th November 2021

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Posted 3 years ago

“Fast and easy.. best bikes in Aus”

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Posted 3 years ago

Hey Addison, We are very pleased to hear all of this, thank you for taking the time to leave us a review.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,446 reviews