LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,457 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,457 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 17th September 2022

LUXBMX 5 star review on 5th September 2022

Brad Schultz

128

Anonymous

Anonymous // 01/01/2019

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“Great stuff, but would luv to see more kids clothing (pants/shirts) availability. Its so hard to find stuff for kids BMX!”

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Posted 4 years ago

Hey Nick, Thanks for the feedback! We understand the troubles finding kids race gear too and we are always on the lookout for new brands and stock. Stock availability is very low at the moment but hopefully we can get some better options moving forward for sure! Cheers, Dave.

Posted 4 years ago

“Quick, easy And without dramas as it should be.”

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Posted 4 years ago

Joel, Thank you for your positive feedback, we're stoked to hear that find the online ordering process quick and easy. Happy shredding!

Posted 4 years ago

“Surprisingly fast shipping especially during covid 19, also the free stickers were a nice touch”

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Posted 4 years ago

“Really fast delivery and I got free stickers u guys are awesome always gonna buy my parts through use”

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Posted 4 years ago

Hell yeah Kyle! Thats what we like to hear! Cheers!

Posted 4 years ago

“The whole Lux crew are awesome. Got all my parts within a couple of days. AAA customer service. A pleasure to buy from.”

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Posted 4 years ago

“Always efficient and friendly. Had to do a few live chats and were super helpful!”

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Posted 4 years ago

Hey Damien, Thanks for the feedback! Glad we could be of service! Cheers.

Posted 4 years ago

“Hands down best shop”

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Posted 4 years ago

Hey Patrick, We LOVE hearing feedback like this, thanks for taking the time to leave a review.

Posted 4 years ago

“Awesome crew, even tho I can't ride even if my life depended on it (except going to work), these guys made sure my bmx parts came asap so I could start riding to work again. Good variety of parts and I must say the CLUB LUX points have come in handy 😉”

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Posted 4 years ago

“You lads have it down! Mad respect!”

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Posted 4 years ago

Hey Heath, Thanks for the support, we love hearing back on how stoked our customers are.

Posted 4 years ago

“Awesome!”

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Posted 4 years ago

Thanks Jake! You're awesome too! Cheers, Dave.

Posted 4 years ago

“Virtually no customer service.”

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Posted 4 years ago

Thanks for your feedback. We constantly strive to provide the best possible customer experience here and to hear that our small team here at Lux have not met your standards is really quite upsetting- we really do take this negative feedback to the heart and we want to make this right. We will contact you directly to rectify your negative experience and to get you back to being stoked! From us all here at Lux we apologise for the experience that you have had so far, but rest assured we will rectify this situation for you. Kindest Regards, LUXBMX Team.

Posted 4 years ago

“LUXBMX is awesome, no probs at all, I always get my stuff fast from them (even with covid 19 going on) 😎👌”

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Posted 4 years ago

Hey Jake, We are stoked to hear you are happy with our service, thanks for the support!

Posted 4 years ago

“All parts are really good and they always keep me up to date”

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Posted 4 years ago

Hey Matthew, Thanks for the support!

Posted 4 years ago

“Always the best service!!! Great communication when there is an issue or if you need to know anything about what you wish to order.”

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Posted 4 years ago

Hey Bobby, Thank you for taking the time to leave us a review, we love hearing feedback like this!

Posted 4 years ago

“Fantastic to deal with, gave lachie my son help with buying a wheel set.”

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Posted 4 years ago

Hey Jodie, Thank you for the support, we love hearing feedback like this!

Posted 4 years ago

“Lux is the the sickest!”

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Posted 4 years ago

Hey Chris, Thanks for the support!

Posted 4 years ago

“Have bought a few things from LUX. Always great.”

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Posted 4 years ago

Hey James, Thanks for the support!

Posted 4 years ago

“You guys rock🍻🍻🍻”

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Posted 4 years ago

Hey Scott, Thank you for your support!

Posted 4 years ago

“Love Luxbmx fast delivery and friendly customer service. 5 outta 5 from me dudes!!”

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Posted 4 years ago

Hey Johnny, Thanks for taking the time to leave a review and thank you for the ongoing support!

Posted 4 years ago

“Best guys in bmx.”

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Posted 4 years ago

Thanks for your positive feedback!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,457 reviews