LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.90

4.9 Rating 5,313 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 3rd November 2024

324

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best in the business”

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Posted 3 years ago

“Quick delivery and loved the bonus stickers! ☺️”

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Posted 3 years ago

Rebecca, We're stoked to hear that your order arrived quickly and that you loved the free stickers. We really appreciate your support!

Posted 3 years ago

“Product and delivery was great. Had to fight with my 5yo over the ownership of the bonus stickers, though. He won. Cheers”

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Posted 3 years ago

Brendan, Thank you for taking the time to leave us a review, sounds like you had a tough time with the stickers. Let us know when you order next and we can get some extra stickers thrown in so you both get some this time!

Posted 3 years ago

“Great prompt service 👍”

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Posted 3 years ago

Ang, We appreciate you taking the time to leave us your feedback, we look forward to having you shop with us again in the future!

Posted 3 years ago

“Amazing! No issue! Fast delivery! Tracking on point!”

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Posted 3 years ago

Rafiq, We're stoked to hear that you found our service amazing. We are constantly striving to provide the best possible experience for all of our customers and it great to hear that this shows through when dealing with us.

Posted 3 years ago

“Always have time to help with any issue whatsoever. A wealth of knowledge and a pleasure to deal with.”

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Posted 3 years ago

Karl, Thank you for your kind words and constant support. We are always happy to help with any issue big or small. Staylux!

Posted 3 years ago

“You helped complete my custom build! Just need the perfect seat and the WTP Team pivotal fattie was all it needed. Stay RAD. Thank you.”

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Posted 3 years ago

Joseph, Thank you for taking the time to leave us your feedback. We're glad we could help you finish off your custom build!

Posted 3 years ago

“Placed an online order and it was shipped quickly and the part was perfect. Would recommend to anyone.”

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Posted 3 years ago

Hey Chris, Thank you for taking the time to leave us a review, we are very pleased to hear about your positive experience when shopping with us.

Posted 3 years ago

“Thank you so much for all your teams help to sort my young fella out. From the quick reply’s on FB messenger and phone calls to sizing him up and selecting a range of bikes for him. His face lights up every time he gets home as he know he is jumping on a great bike. Massive shout out to the LUX team 👌🏼”

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Posted 3 years ago

Hey Brendon, We are extremely pleased to hear all of this, thank you for taking the time to leave this review.

Posted 3 years ago

“Great, easy to use website. Excellent service, well packaged items, and quick delivery to NZ. Very happy. Thank you.”

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Posted 3 years ago

Kelvin, Thank you for your feedback, we love hearing from our customers in other countries. Your continued support is greatly appreciated!

Posted 3 years ago

“Good quick delivery - the kids love it when I get a delivery. thanks for the stickers”

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Posted 3 years ago

Hey Wade, Thank you for the review, we are super stoked to hear your kids love when the delivery comes and enjoy our stickers.

Posted 3 years ago

“Once again super easy to deal with. Wanted/needed a spare carbon wheel set for us travelling to blue lake racing. Contacted them midday Thursday and were on my door in Adelaide at 9am Monday morning, how that was even possible for my request is beyond me but it’s the reason why we will keep coming back”

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Posted 3 years ago

Hey Rachel, Thank you for taking the time to write out your experience, we are really pleased to hear you received your order in a timely manner. Feedback like this always gets us stoked.

Posted 3 years ago

“I highly recommend luxbmx they have the best service and all the best parts”

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Posted 3 years ago

Hey Keegan, Thank you for taking the time to leave us a review, we really appreciate the kind feedback.

Posted 3 years ago

“Arrived in NZ in good time, everything I ordered was there and packaged well. Thanks!”

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Posted 3 years ago

Hey Callum, Thank you for taking the time to let us know, we are glad to hear!

Posted 3 years ago

“So happy.fast delivery to Malaysia.”

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Posted 3 years ago

Hey Khairul, We are glad to hear our international shipping is going well, thank you for taking the time to leave us a review. Cheers

Posted 3 years ago

“These guys are so awesome, always have stock, best prices & fast shipping”

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Posted 3 years ago

Hey Adam, We are stoked to hear you are happy with our store. Thank you for all of your support.

Posted 3 years ago

“Awesome product great service as per usual .”

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Posted 3 years ago

Hey Jud, Thank you for taking the time to leave us a review, we absolutely love the feedback.

Posted 3 years ago

“Great service and great staff always take the time to help out.”

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Posted 3 years ago

Jemima, Thank you for your kind words, we really appreciate you taking the time to leave us a review. We look forward to having you shop with us again soon.

Posted 3 years ago

“Good gear, free post and always arrives super quick. Always respond to my emails and msgs quick. Love this shop.”

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Posted 3 years ago

Hey Justin, Thank you for taking the time to leave us a review, we always appreciate the feedback. Cheers

Posted 3 years ago

“Lux is my go-to for anything bmx. The delivery is always super quick. Awesome service highly recommend them.”

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Posted 3 years ago

Hey Shannon, We are stoked to hear this feedback, we are really pleased to hear you are happy with our service.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,313 reviews