Luxury Spa Robes Reviews

Name: Luxury Spa Robes
Rating: 4.64

4.6 Rating 120 Reviews

91 %

of reviewers recommend Luxury Spa Robes

4.6

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the product. It was very cheap material for making it seem like it's a high quality price for the price it was would never buy from them again.”

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Posted 2 weeks ago

“It's a beautiful bathrobe, and I love that it comes all the way to the floor. Quick shipping, and very nice.”

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Posted 3 weeks ago

“Great quality! Quality fabric and my robe feels nice and heavy. Shipping was easy to track. Only thing that could be improved is the size chart. Instead of using dress size and/or arm length and shoulder width, there could also be measurements for chest, waist and hips. As a woman with fuller figure, I had to make a return and order two sizes bigger robe. I got the right sized robe, and I am very happy about my purchase.”

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Posted 1 month ago

“Fabulous robe! It defines “luxury” in all respects! Would purchase several more / love it!”

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Posted 2 months ago

“Excellent customer service. I ordered a robe for my wife fro Christmas and the size was wrong. Returning for an exchange to a smaller size was seamless!”

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Posted 2 months ago

“Bought one robe here and the experience was great! The robe size was a bit too big so they to send me the right size for free after my initial return was done (for free shipping too)! Great customer service, fast and easy”

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Posted 2 months ago

“I love this robe. I originally got one for my son and he’s a big guy. The 5X is not a real 5X. He usually wears a 4x and it didn’t fit. So I traded it for a woman’s 2X and I’m in love with it. I had to wash it first. But after the wash it was so soft and cozy. Also they were very easy to manage the return/exchange.”

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Posted 2 months ago

“No opinion of site.”

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Posted 2 months ago

“I placed an order and got a confirmation e mail confirming my order, along with a 10% coupon for my first order. I called Luxury Spa Robes to ask if I could use the 10% offer on my already placed order and was given the discount. Not sure why I got this offer after my first order, but it was applied nonetheless. I appreciate the customer service representative, as she was very sweet. I also told her that I was getting this for my daughter who is just 4' 8" and was advised by said rep to size down. I did, and it fits perfectly! So thankful for the kind customer service and her advice on sizing. Thank you so much. My daughter LOVES her robe and it fits her perfectly!! Will definately recommend and purchase again for Luxury Spa Robes. Excellent experience! Thank you so much!”

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Posted 2 months ago

“Beautiful Robe...well made & cozy. I live in Florida and wanted a mid-weight robe...this one is perfect. The monogram adds a touch of class...the company is truly LUXURY....including their fabulous customer service.”

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Posted 2 months ago

“Ordered a robe for a christmas present for my wife. Unfortunately it was too large. Called and spoke to Kelly, she assisted me with getting the correct size and setting up exchange. With in a few days recieved new robe which fit perfect and wife loves it. Would highly recommend this company, Kelly was great to work with and robe is excellent quality”

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Posted 2 months ago

“Sadly I'm returing this robe ad I found it very uncomfortable to wear. The material on the outside was very pretty and soft, the material on the inside was not soft like terry cloth robes I've worn for years. And while it seems like an easy return process, I did find it odd that when I filled out the return form there was no option for the reason as "other" or even "product quality" - it only gave options like "I changed my mind", "Not as described on website" (which is what I chose) - but I think they need to know I actually thought the product was not very good. I want my robe to be soft, not scratchy. It almost felt like very cheap terry cloth - it was so odd. I recently tried one on at Pottery Barn that was the softest material I'd ever felt, but it was too light weight. If I could put their dream robe on the inside of this robe, it would be perfect. The outside was beautiful, soft, etc... but I couldn't deal with the inside.”

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Posted 3 months ago

“It’s perfect, just what my wife was looking for. She says it’s so soft and comfortable.”

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Posted 3 months ago

“Spa robe is good quality and makes a great addition to my new bathroom spa setup.”

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Posted 3 months ago

“The robes I received are amazing! Kelly was in constant contact with me and let me know about the status of my order! She was able to change all the sizes which I messed up and help me to receive the best Christmas present for my family! Thank you so much Kelly for all your help!”

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Posted 3 months ago

“We received our box of Luxury Spa Robes yesterday! The robes came beautifully packaged and arranged. The white terry cloth spa robes are beautiful, soft and supple! I’m obsessed with how comfortable they are! I ordered a variety of sizes to accommodate our Airbnb guests. They seem true to unisex size, but will still be extremely comfortable and cozy even if worn oversized. The inside pocket is a nice touch and the outside pockets are beautifully stitched, as is the stitching on the entire garment. Quality! I can’t wait to feature these for my guests to use while lounging inside, outside or using the hot tub. I’m sure they’ll be impressed and appreciate the touch of “Luxury” ✨”

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Posted 3 months ago

“I gave these as a gift for the holidays and they were a HUGE hit!! They are super cozy and very high quality. Would absolutely order them again.”

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Posted 3 months ago

“Robe is great. Embroidery had some loose threads.”

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Posted 3 months ago

“I exchanged my robe for two towels. I have not yet received the towels. The return process was awesome!! The associate who helped me was so nice, friendly and professional!”

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Posted 3 months ago

“Absolutely top shelf in every way…quality, service, embroidery and delivery. Bought one for everyone in my family. Most people guys and girls love the size large. A wonderful gift. Highly recommend.”

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Posted 3 months ago

Luxury Spa Robes is rated 4.6 based on 120 reviews