Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.25

4.3 Rating 216 Reviews

79 %

of reviewers recommend Luxy Hair

4.3

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Luxy Hair 5 star review on 4th April 2025

3841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely one of the best quality hair extensions I’ve had in over 15 years. Feel super soft and thick and blend perfectly. I can tell they are going to last. I live in Australia and they arrived within a few days. Customer service was very prompt regarding colour match enquiry. Very happy with my purchase.”

Helpful Report

Posted 1 day ago

Hi there! Thank you for your kind review. We're delighted to hear that you are enjoying your set and that our Customer Service team was helpful to you. Please reach out to us any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 day ago

“Been shopping Luxy hair for over 6 yrs now and I’ve always loved your products and quality. I’ve noticed through the years the product is not as high quality and corners are being taken - for example I received my new order today and there were only 2 strings for my halo… both sized extra large? I’m not sure what I’m supposed to with an extra large? Only because I have purchased many times before I had a back up of past order strings but this is the kind of lack of attention, cutting corners I’ve noticed over the years.”

Helpful Report

Posted 3 days ago

Dear Giulia, Thank you for reaching out and we appreciate you taking the time to send us your feedback. Giulia, it seems like you have received our new, thinner adjustable wire. You may see the instructions on how to size it here: https://help.luxyhair.com/halo-hair-extensions-faqs/how-do-i-adjust-my-wire-to-fit-my-head We will also pop you an email with the instructions. Kindly reach out if you need any other help - we're here and happy to help! Warmly, Luxy Hair Support

Posted 3 days ago

“I love my Luxy Hair extensions. I recommend them to everyone who wants extensions.”

Helpful Report

Posted 4 days ago

Love this shade on you, Leanne! Thank you for sharing and please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 3 days ago

“I love my extensions. Before committing, I ordered colir swatches and was able to find an exact match. I was shocked and happily surprised! They are great quality and easy to apply. They are light weight and do not pull on my natural hair. For that I grateful, as I lost 65% of my hair in 2021 from covid and have been unsuccessful at achieving growth since. I feel like myself again!!!”

Helpful Report

Posted 4 days ago

Wow, Shaylene! Thank you for sharing and you look absolutely beautiful! We're thrilled to hear that you are feeling like yourself again. Please reach out to us at info@luxyhair.com if you have any questions along the way - we're here to help! Warmly, Luxy Hair Support

Posted 3 days ago

“I have very thin, fine hair and love these extensions for both volume and occasionally adding length. Getting the placement right and styling them in the best way for my hair type takes some practice. My natural hair is kind of ashy brown (with a few silver stands here and there) and the ash brown balayage blends beautifully in the 16" but less well with the 12" because it doesn't transition as well. I wear medium natural brown in 12" when I just want to add volume and that seems to work too!”

Helpful Report

Posted 1 week ago

Hi beautiful, Your photos are gorgeous - thank you so much for sharing! We really appreciate you giving such detailed feedback about what works best for your hair. Enjoy your Luxies, beautiful. Warmly, Luxy Hair Support

Posted 1 week ago

“This is the second time I’ve purchased the same product. The hair is so soft and the clips are well secured. The only reason why I had to purchase a send set was because I accidentally washed them in the washing machine. Ugh. What a mess. There was no saving them. Needless to say my second set seemed slightly thinner than my first set so for the money I paid I expect the same amount of hair as I take very good care of them and plan to have them for a long time like my first set. The photo is of me with clips in my hair. My Mom is on the right.”

Helpful Report

Posted 1 week ago

Hello Beautiful! We're committed to providing excellent service, and we're thrilled that you enjoyed your Luxy Hair Extensions! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us. We are always here and ready to help. We appreciate your support!

Posted 1 week ago

“Quick shipping. Love love the hair in a cute pink box. Very satisfied. I definitely recommend”

Helpful Report

Posted 1 week ago

Great to hear from you, La'Shaun! We're thrilled that you are enjoying your Thinning Hair Fill-in set. It's perfect for adding some subtle volume to your hair :) Please continue to enjoy and reach out for any questions. We're here to help! Warmly, Luxy Hair Support

Posted 1 week ago

“I love my Luxy hair extensions! My hair is thinning and the 12" seamless wefts give me just what I wanted. I also bought the 16" for added length they are beautiful. I haven't used them yet but I'm looking forward to making some heads turn.”

Helpful Report

Posted 1 week ago

Great to hear from you, Tara! We're delighted to hear that you are enjoying your set and we're sure that you will make heads turn! Please reach out if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 week ago

“I ordered from Luxy after an email consultation with one of their experts. I received their recommendations and they quoted the price as $120. A few weeks later I went to order them and the price was $160. I ordered them because I needed them and I am happy with the extensions. They seem high quality and the color match is very good. I just wish the price difference from the quote wasn’t different.”

Helpful Report

Posted 1 week ago

Hi Nancy, Thank you for sharing your feedback here. We appreciate you taking the time to send over your comments and we are looking into the pricing right away. Kindly feel free to reach out to us at info@luxyhair.com if we may help you further. We're here and happy to help! Warmly, Luxy Hair Support

Posted 1 week ago

“I’m so impressed!! I wasn’t sure what colors would blend with my hair, so I purchased a few different clip in options. From seamless 16 inch clip ins to fill ins. Luxy made it so easy to return online without having to call anyone! I returned some and even exchanged and it was Super Easy. The quality of the hair is fabulous and I get lots of compliments! Thank you for making this easy!! I’m now a lifer!!”

Helpful Report

Posted 2 weeks ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Luxy Hair Extensions!

Posted 1 week ago

“I’ve need wearing Luxies since 2020 due to hair loss ! My halo blends so well with my natural hair , most people don’t even know .. I guess my secret is out !”

Helpful Report

Posted 2 weeks ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Luxy Hair extensions!

Posted 2 weeks ago

“I have purchased Luis hair over the past several years and pretty much every time the hair color is spot on. I have the light and gray salt and pepper extensions and they are lovely. Perfect coloring.”

Helpful Report

Posted 3 weeks ago

Posted 2 weeks ago

“Since I’ve stopped dying my hair and embraced my natural gray, one thing that has been hard to find is hair extensions to match. After searching ALOT of places, ordering samples from various places and even dying samples I finally found my match. I order the two gray samples and when they arrived this morning I was so happy to see that the dark gray was a perfect match!!! So much so I’ve just placed my first order for a full set of clip ins!!”

Helpful Report

Posted 3 weeks ago

Hi Saira, Thank you for sharing! We're so happy to hear that the Dark Gray shade is a good match for you. Our clip-in set is an easy way to add some volume and/or length to your natural hair. Please enjoy your set and reach out to us at any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 3 weeks ago

“I always buy Luxy hair!”

Helpful Report

Posted 3 weeks ago

Great to hear, Sandra! We truly appreciate your love and support of Luxy Hair :) Please reach out to us at any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 3 weeks ago

“Beautiful and soft like all extensions when you first get them. I have been using extensions for several years and many different brands. This is by the most expensive and most disappointing purchase I’ve had to review on. Stays soft but tangles easily and gets that matted feel when the newness sleekness disappears before you’re ready to even wash them.”

Helpful Report

Posted 3 weeks ago

Dear Allison, Thank you for taking the time to send us your comments. We're sorry to hear this! Allison, please reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 3 weeks ago

“I am so happy with my clip in hair pieces. They are the perfect color and make my hair look fuller. My husband and both my sons commented that my hair looked pretty today. I love that you can't tell they are in my hair. They are very natural which is what I wanted.”

Helpful Report

Posted 3 weeks ago

“Fabulous service, amazing hair extensions. I will never order anywhere else. My forever pick ❤️🔥”

Helpful Report

Posted 4 weeks ago

Wow, we truly appreciate your love and support, Lisa! Please reach out to us at any time - we'd love to hear from you again :) Have a wonderful weekend! Warmly, Luxy Hair Support

Posted 4 weeks ago

“Used to love these extensions. 260g of Hair was a steal as a thick haired girl. Ordered from this company at least 6 times since 2020, even used them for my wedding. The “voluminizing” set is no longer a thing so I ordered the thick hair setting, and the ends are so stringy. I wish I could return them but I’ve trusted this company so much that I opened my packages without a second thought. I’ve been a loyal customer and am unhappy with the quality this time around. 10/10 would not recommend.”

Helpful Report

Posted 4 weeks ago

Thank you again for your comments, Stephanie. We've passed your feedback on to our team and please reach out to us at info@luxyhair.com so that we may help you further with this. We look forward to hearing from you soon! Warmly, Luxy Hair Support

Posted 4 weeks ago

“I first purchased luxy extensions in 2012 and absolutely loved them, the colour and texture blended really well with my natural hair and they have lasted fairly well until now, when I decided to order a new set and thought I would try the halo option for ease. Unfortunately the texture, thickness and general feel of the extensions are not the same and remind me of Barbie doll hair. They look very fake when affixed (bulky) and seem unnaturally shiny and don’t blend the same either. There is also no way of realising this until the box is open; as the swab is a very small piece and can only really be used as a colour guide. I won’t be buying again and probably won’t be wearing the extensions either. A lot of money wasted and really disappointed.”

Helpful Report

Posted 1 month ago

Hello Jacinta, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“Best extensions I have found. I want them all. I just wish they offered more color options for black hair.”

Helpful Report

Posted 1 month ago

Hello Gorgeous! Thank you for your wonderful review! We're thrilled to hear that you love our extensions. We appreciate your feedback about color options and will definitely pass it along to our team!

Posted 1 month ago

Luxy Hair is rated 4.3 based on 216 reviews