Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.24

4.2 Rating 274 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025

3853

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The blonde balayage is horrendous. Looks more gray than blonde.”

Helpful Report

Posted 2 days ago

Hi Susi, Thank you for sharing your feedback and we're sorry to hear this. Susi, please reach out to us at info@luxyhair.com so that we may help you further with this. We look forward to hearing from you soon! Warmly, Luxy Hair Support

Posted 2 days ago

“The color match was literally PERFECT! Bought these specifically for my Wedding day, but will definitely be using more often :)”

Helpful Report

Posted 5 days ago

Hi Asha, We’re absolutely delighted to hear that the color match was perfect for your wedding day! It's amazing that you found extensions you'll enjoy using beyond just that special event. Thank you for sharing your excitement with us! Wishing you all the best on your big day! Warmly, Team Luxy Hair

Posted 3 days ago

“I am impressed by how these extensions look. They are very easy and quick to attach.”

Helpful Report

Posted 6 days ago

Hi Olivia, We’re so glad to hear you’re impressed with your extensions! It’s fantastic that you found them easy and quick to attach. Your satisfaction means the world to us! Keep enjoying your fabulous new look! Warmly, Team Luxy Hair

Posted 3 days ago

“I really like the clip in bun now. It took a few tries to get it "right" but now that I have the process down, the bun is my go-to almost every day.”

Helpful Report

Posted 1 week ago

Hi Shanti, We’re so thrilled to hear you’re enjoying your clip-in bun! It’s wonderful that you’ve found the perfect technique that works for you. Your go-to hairstyle should always make you feel fabulous! Keep rocking that bun! Warmly, Team Luxy Hair

Posted 3 days ago

“Luxy is my go to hair extension spot! Color matches perfectly and the hair quality is 10/10”

Helpful Report

Posted 1 week ago

Thank you so much for your kind review! We appreciate hearing your feedback! Warmly, Luxy Hair Support

Posted 1 week ago

“I've been dealing with gradual hair loss for years and have tried several brands in search of natural-looking coverage. Most toppers had way too much hair and looked obviously fake, especially the synthetic ones I could afford. I’ve been following Luxy for a long time, and when I saw their new scalp and thinning fill-ins made with real human hair at an affordable price, I decided to give them a try -- and I’m so glad I did! The customer service was fantastic, and the samples they sent helped me find the perfect color. The fill-ins are lightweight, blend seamlessly, and provide just the right amount of coverage - enough to hide thinning areas without looking bulky. I wear them all the time and get so many compliments. These are the first extensions that actually work for me, so I’m sticking with Luxy for good!”

Helpful Report

Posted 1 week ago

Hi Amanda, Thank you for taking the time to share your lovely feedback with us! We appreciate you sharing your comments with us :) Please reach out at any time - we're here to help! Warmly, Luxy Hair Support

Posted 1 week ago

“Easy to order, easy to match color and hair is of great quality”

Helpful Report

Posted 2 weeks ago

Great to hear, Marina! Thank you for sharing :) Warmly, Luxy Hair Support

Posted 1 week ago

“Luxy Hair is pure perfection in every way,the quality of hair used and the highest amount of grams used for each length of hair,some company's are very skimpy on the gram weight but charge just as much.Would highly recommend to friends and family.”

Helpful Report

Posted 2 weeks ago

Hi there! Thank you for taking the time to share your lovely feedback on Luxy Hair. We're so delighted to hear that you are enjoying the quality and thickness of our sets. Please reach out to us at info@luxyhair.com for any questions along the way. We're here and happy to help! Warmly, Luxy Hair Support

Posted 2 weeks ago

“I took the plunge and bought the thinning hair bundle, and I couldn’t be happier! The wefts look just like my own hair, which has thinned from medication, and even my daughter couldn’t tell I was wearing them. Thank you, Luxy, for giving me my confidence back!”

Helpful Report

Posted 3 weeks ago

Great to hear and thank you for sharing your feedback with us. We're so happy to hear this! Please reach out to us at anytime if you have any questions about your set - we're here and happy to help! Warmly, Luxy Hair Support

Posted 3 weeks ago

“This review is for Kathy who helped me back in April after I needed to exchange my extensions before my wedding! I was absolutely scrambling after discovering the color was too dark for my blonde hair, but we were leaving in a week. Kathy was very understanding of the situation and helped me expedite the correct color. The weeks leading up to your wedding anre already stressful, so I truly appreciate the extra patience, kindness, and going above and beyond for me. The new extensions were perfect for me with incredible quality and blended into my color so well. The hair stylist was so happy to see I got my extensions from Luxy too being one of her favorite brands! I really hope this review makes it back to her as she saved me so much stressed and helped make my wedding beautiful. Thank you Luxy!!!”

Helpful Report

Posted 1 month ago

Hi Brittany, Thank you for sharing your detailed review and beautiful photo - you look absolutely gorgeous! We're thrilled to hear that our customer service team was helpful to you. Kindly touch base with us any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 month ago

“It is so soft and light weight. I got the seamless on because I have thinning hair. I also got the scalp fill ins. The only thing I would say about that is that if you have really really thin hair like me you can see the lump on top so you have to blend it in a little more. The downside is that it is too pricey.”

Helpful Report

Posted 1 month ago

Hi Stephanie, Thank you for taking the time to send us your comments. We appreciate your 5-stars! We will also pass your feedback on to our team for consideration. If you have any questions along the way, feel free to reach out to us at info@luxyhair.com - we're always here to help. Warmly, Luxy Hair Support

Posted 1 month ago

“Absolutely loved the extensions! They were a perfect match to my hair color and did not make my head feel heavy at my wedding. Highly recommend!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re thrilled to hear that the extensions were a perfect match and comfortable for your special day. Your recommendation means the world to us! Warmly, Team Luxy Hair

Posted 1 month ago

“I ordered the dark gray ponytail and the bun . I also have some seamless clip ins. But the 1st ponytail I ordered was not a match. I enjoy my Luxys very much and the accessories. I just wish i could get the curling iron. Because of the specific temperature for my Luxys.”

Helpful Report

Posted 1 month ago

Thank you for sharing, Katherine! Please reach out to us at info@luxyhair.com with any questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“If I could give this hair zero stars I would. For the price tag, I expect high quality - I’ve tried TONS of extension brands, have had every kind of extension. These are not worth your money. I think I’ve worn them three times and they are dry, tangled and not manageable at all. It feels like 100% synthetic hair. I recommend saving your money and go buy from another brand. Now I’m out $500+ and don’t even have clip ins I can wear. I’ve only had them for three weeks max. Do not buy!”

Helpful Report

Posted 1 month ago

Dear Liz, Thank you for sharing your comments and we're sorry to hear this. Liz, we are reaching out to you from our email at info@luxyhair.com, so that we may help you further with this. Warmly, Luxy Hair Support

Posted 1 month ago

“This was my first experience with extensions and i can't believe I picked the perfect color match to my highlighted hair. The extension is gorgeous and blended in perfectly with my ponytail adding the length and volume I wanted. I'm very pleased with this product and will order again.”

Helpful Report

Posted 1 month ago

Great to hear, Susan, and thank you for sharing your feedback with us. Susan, please feel free to tag any Instagram photos with @luxyhair - we'd love to see you in your set! Warmly, Luxy Hair Support

Posted 1 month ago

“I’ve been using Luxy hair extensions for many years and love this company! The quality of the hair is absolutely amazing. I have extensions that I purchased from years ago that I still use. I’ve recently purchased 3 shades that I blend together and really love: dimensional rooted honey espresso, sun-kissed brown, and Bronde balayage. My natural color is ash brown, and I can mix these shades to add color to my hair without damaging it. I highly recommend Lucy extensions. The dimensional colors are particularly beautiful. My personal favorite is the honey espresso - it’s was such a pleasant surprise.”

Helpful Report

Posted 1 month ago

Thanks for sharing your review and beautiful photo, Tiffany! Those are all great shades!! We also love our new Dimensional shades :) and we're glad to hear that you are mixing the sets together. If you have any questions along the way, feel free to reach out to us - we're always here to help. Warmly, Luxy Hair Support

Posted 1 month ago

“In love! Couldn’t be more Impressed with these. I’ve worn extensions for over ten years and I can say these are the best. The seamless ones are great and the color is awesome. I went with the 20” seamless mocha brown bayalage and it has lightened my dark hair up so much. Love them”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We appreciate hearing from you and we're thrilled to hear that the Mocha Brown Balayage shade is a great way to lighten up your hair. Please pop us an email to info@luxyhair.com for any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“Everything I have purchased from Luxy hair has exceeded my expectations both quality and color wise!! The color matches perfectly and looks so real and natural. My stylist made a comment about how she wasn’t even aware that I was wearing extensions when I walked in!”

Helpful Report

Posted 1 month ago

Great to hear, Lisa! Thank you for sharing your feedback with us. We're thrilled to hear that you are enjoying your Luxies :) Reach out to us any time for questions - we're here to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I have very short and thick hair and I was really impressed at how well the clip in extensions blended into my hair. The variety of colors and lengths makes for easy customization, I ordered additional fillers and lengths to create a long, layered look!”

Helpful Report

Posted 1 month ago

Thank you for letting us know! We appreciate hearing how you made your Luxies work for you :) Please reach out to us for any helps or tips along the way - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 1 month ago

“Never received my item”

Helpful Report

Posted 1 month ago

Dear Ibet, Thank you for letting us know. We're sorry to hear this, Ibet, and we're reaching out to you from our email address info@luxyhair.com, so that we may help you further. Please look out for our email. Warmly, Luxy Hair Support

Posted 1 month ago

Luxy Hair is rated 4.2 based on 274 reviews