Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.26

4.3 Rating 170 Reviews

79 %

of reviewers recommend Luxy Hair

4.3

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Luxy Hair 5 star review on 16th October 2024

3846

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used to be a happy customer of Luxy for years and I never had any issue with my previous extensions. I ordered a lot of hair extensions in the past and never had any issue. However,this is the first time I am very dissapointed because I did not get enough hair in my Halo extensions.”

Helpful Report

Posted 4 months ago

“I want to express my thanks to Luxy. This is my third purchase for my daughter. This is the first time I've bought the 16". We received our order fast, as always, but there was a small issue with the piece. I sent a massage to Luxy and they responded immediately and corrected the issue. Thank you! We will continue to be customers, quality and service is top notch.”

Helpful Report

Posted 4 months ago

“I’ve been ordering Luxys for about 12 years, I always love when my new ones arrive ❤️❤️❤️ the only reason I gave 4 stars this time is because they weren’t as soft as all the others I have bought 🥺 They are still beautiful and I will always stay loyal to them. I just actually had to brush them out right out of the pretty pink box and I’ve never had to do that before.”

Helpful Report

Posted 4 months ago

Hi Amy, Thank you for sharing your feedback with us. We appreciate it! Kindly reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 4 months ago

“I’ve been purchasing extensions through Luxy for 3-4 years now. I get new extensions every 2-3 months and I wear them daily. I have referred several friends and they love them!”

Helpful Report

Posted 4 months ago

Hi Holly, Thank you for sharing your lovely review and beautiful photo! Your hair looks absolutely beautiful! We truly appreciate your love and support of Luxy Hair. Please reach out to us at any time - we'd love to hear from you again :) Warmly, Luxy Hair Support

Posted 4 months ago

“I have been pleased with my experience with Luxy Hair! I have chin-length hair. I first bought the 12-inch seamless chocolate balayage set using the online color match option. After talking with hair stylist Haven and getting an even closer match using swatches, I am now looking forward to purchasing a dark brown classic set! The 12-inch seamless that I have already received is beautiful. The only con for me with the seamless is that I personally found the seamless backing to lay kind of stiff against my head, and it was painful for me to adjust in certain spots. I think classic sets work best for me due to their flexibility and softness. Looking forward to my next purchase soon!”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you so much for your kind review and honest feedback. We agree - Haven is fabulous! If you like, you can store your Seamless wefts under some heavy books to help shape them the way you want. Enjoy your Luxies, beautiful. Warmly, Luxy Hair Support

Posted 4 months ago

“Love Luxy hair. I have seamless set, hair fill ins and volumizer weft. I wear chestnut balayage and bronde balayage for a beautiful blend.”

Luxy Hair 5 star review on 22nd August 2024

Helpful Report

Posted 4 months ago

Thank you for sharing and love this combo color! Your hair looks gorgeous. We appreciate your loyalty to Luxy Hair. Please continue to enjoy your sets! Warmly, Luxy Hair Support

Posted 4 months ago

“I really don’t like leaving negative reviews but because of the price point I have to tell my experience. I have never worn extensions before and did a lot of research. I decided to try Luxy Hair because of their great reviews. I received my hair pretty quickly but it went downhill from there. The tester weft wasn’t enough for me to tell that the rest of the hair wasn’t good quality. The hair shed immediately and wasn’t the luxurious hair I saw in pictures and heard many great things about. Since you can’t return after opening I am left feeling pretty upset but mostly it’s made me not love the journey of finding quality hair products. I know that others have had great experiences and I could’ve just gotten a bad batch. But overall I am very unhappy with my purchase.”

Helpful Report

Posted 4 months ago

“I am so glad I spent the extra cash to get a high quality halo that matches my natural hair color perfectly! The fishline that goes over the head was finicky so I used one from a previous halo, which works a lot better. If you’re a fine-haired girly wishing for extra length and volume, you will love the hair halo!”

Luxy Hair 5 star review on 13th August 2024

Helpful Report

Posted 4 months ago

Hi Alannah, Thank you for sharing your wonderful feedback and photo with us. We're thrilled to see what a great color match this is and you look absolutely beautiful! Please continue to enjoy your Halo and reach out to us at any time - we're here to help :) Warmly, Luxy Hair Support

Posted 4 months ago

“Thank You Kerry at LUXY Hair! Exceptional customer service! I am very pleased!!!! She resolved my issue promptly and professionally!!”

Helpful Report

Posted 5 months ago

“I wrote a review about this already. But here I’ll be able to upload a photo. I want to start by saying that I do LOVE luxy hair extensions. I have been buying them for years now. I alway got the seamless clip ins. This past year my hair has been going through a transformation. Falling out from my pregnancies. And growing grey in my roots. I reached out to work with a hair consultant on here. I sent the photos of my hair at every possible way. The lady was so nice but asked me about halos. I had never tried them and was skeptical. I wish I would have went with my gut. I should have used her recommendation for the color but not the type. This does NOT blend with my hair at all. I should have known. How can one row blend with an entire head. As you can see in the photos it is very obvious where my hair is and where the extension is. I even tried using the two extra wefts to blend the back. But then that makes the front awkward. I wasted so much more money on this halo than I would have if I would have just stuck to what I know.”

Helpful Report

Posted 5 months ago

“I purchased the thin hair scalp clip ins. Unfortunately my hair on top is still too thin to conceal the clip. I also purchased a halo but again my hair is too thin on top to cover the wire. Luxy has great customer service and it’s easy to return items. However I wish the halo had an option to try it on and then return if it doesn’t work. I spent a lot of money on mine and I can’t return it because I broke the seal on the box in order to take it out and try it. So far Luxy is the only company that has a hair color that matches mine. I’m waiting for their topper to come out in my color.”

Helpful Report

Posted 5 months ago

Dear Michelle, Thank you for sharing your comments, and we're sorry to hear that your hair is a bit too thin for these solutions. We've passed along your request for a Bronde Balayage Topper to our team. Kindly reach out to us at any time at info@luxyhair.com. It is our pleasure to help you. Warmly, Luxy Hair Support

Posted 5 months ago

“Amazing products and amazing service like wow!! Hair matching excellent!!!”

Helpful Report

Posted 5 months ago

Hi Paula, We're so glad to hear you are loving our color matching service, and are always happy to help you with anything you might need in the future! Warmly, Luxy Hair Support

Posted 5 months ago

“Great Products!!!”

Helpful Report

Posted 6 months ago

Hi Margareta, Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 5 months ago

“I love Luxy’s quality of hair! I will never buy extensions from any other company! Thank you, Luxy Hair!”

Helpful Report

Posted 6 months ago

Hi Jessica, Thank you so much for your feedback. We're so happy to hear that you're loving your Luxies! We would love to see your looks over on Instagram, feel free to tag us @luxyhair. Warmly, Luxy Hair Support

Posted 6 months ago

“this set was everything i wanted!”

Helpful Report

Posted 6 months ago

Great to hear, Melissa! Have fun with this set!! Warmly, Luxy Hair Support

Posted 6 months ago

“Absolutely love them!”

Helpful Report

Posted 6 months ago

Hi Jenna, Oh, wow! We love the 16" Seamless set on you and what a great blend with your natural hair! Please continue to enjoy your Luxies and kindly reach out to us at any time for help :) We'd love to hear from you again! Warmly, Luxy Hair Support

Posted 6 months ago

“I wish I would have found these years ago. I have struggled with my thin and thinning hair for several years now and just wanted something to help "fill in" the areas that never seem to grow. It has given me confidence back. I truly love them.”

Helpful Report

Posted 6 months ago

Hi Tami, Thanks so much for your feedback! We are just so happy to hear our thinning solutions helped you regain your confidence! Warmly, Luxy Hair Support

Posted 6 months ago

“I love my new Luxy hair extensions! I bought the dark brown/blonde ombré color. I’ve had many compliments from my family. The extensions are seamless and comfortable to wear. I also have the halo extensions that I bought two years ago. They are still in good shape.”

Helpful Report

Posted 6 months ago

Hi Lindsay, Wow! This set was made for you! We're glad to hear you're loving your new Luxies and are still holding on to your Halo as well! Don't forget to tag us @luxyhair on Instagram, we'd love to see all your looks. Warmly, Luxy Hair Support

Posted 6 months ago

“I Love Lucy Hair…high quality, easy to wear.”

Helpful Report

Posted 6 months ago

Great to hear! Thank you for reaching out! Warmly, Luxy Hair Support

Posted 6 months ago

“I’m obsessed with my new seamless extensions. The color match is perfect and they feel so soft.”

Helpful Report

Posted 6 months ago

Looking beautiful, Jessica! This color looks great on you! Please continue to enjoy your set and reach out for any questions along the way. We'd love to hear from you again :) Warmly, Luxy Hair Support

Posted 6 months ago

Luxy Hair is rated 4.3 based on 170 reviews