Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good services and so fast delivery I will be back to reorder Lyst”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're glad to hear that you're satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“I had some difficult querries about damaged locks on my Globe Trotter Suitcases I was moving from pillar to post from India. Some how I was not able to get proper help but one day while checking on Globe Trotter site I found the name of LYST and BINGO!!! I came across Hannah and to my great relief she too k care and provided me with all the information . My problem then was attended by a gentleman called Mikey from globe trotter. Till I got my proper reply Hanna kept on following with me . A very efficient, polite and helpful lady indeed. Such people will not only earn a goodwill but enhance the image of LYST. I wish her every best in whatever she does. God bless Hannah... Cheers!!! Good luck.”

Helpful Report

Posted 2 years ago

Hey Mukesh, Thanks for the review and the kind words for Hanna! We're constantly working to improve our services and provide the best shopping experience for our customers. Lyst team is glad to hear your case went smoothly well in our hands. Have a great day, Bruno

Posted 2 years ago

“Great service. A simple return also. Would definitely recommend”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're glad to hear that you're satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“Made everything easy and I can’t wait for my coat……..but thank goodness, I won’t need it today. Warm!!!”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're happy to hear that you had an easy shopping experience on Lyst. I hope you receive your coat soon! Stay warm and have a great day! -Lyst

Posted 2 years ago

“Andrea was quick to respond to my inquiry regarding a handbag. I am very pleased with the service as well as the price.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we are glad to hear that Andrea from our customer care team was able to assist you with your concern about the handbag. Have a great day! - Lyst

Posted 2 years ago

“Chris was really helpful, had an issue with the wrong size being delivered however Chris did resolve the matter and regularly contact me.”

Helpful Report

Posted 2 years ago

Hey there - We're glad to hear that Chris was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“I placed an order on Lyst for a Lafayette dress. When I completed my order, I was charged an extra $30.00 for one year free shipping. I was not aware of checking a box for one year shipping. I only noticed this after checking out. I sent an email to Lyst and explain my problem. They contacted The Rue 365 and they have refunded my shipping fee. Excellent Customer Service. I would highly recommend them.”

Helpful Report

Posted 2 years ago

Hey there - thank you for the excellent review! We're delighted to hear that customer care team was able to help here. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“Thank you the problem was sorted and the dress has arrived. The colour is not the same as the photo though I will try it on this weekend and see if I like it”

Helpful Report

Posted 2 years ago

Hey there, thanks for your feedback. we are glad to hear that you finally received your order. please do let us know if you need further assistance as we're always happy to help. Have a nice day - Lyst

Posted 2 years ago

“Amazing customer service,very kind person Hannah assist me .”

Helpful Report

Posted 2 years ago

Hey Mila - thank you for the excellent review! We're delighted to hear that Hannah was able to help here. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“Tried to order some boots. Order completed. Later when I looked to see when it would arrive I see a not saying I need to confirm because it is a last sale item. Problem was that on that email there was no place to confirm or instructions on where to go to confirm. Disappointed.”

Helpful Report

Posted 2 years ago

Hi there - sorry to hear that you were disappointed with our service. A member of our team has reached out to assist you here. Best, Lyst

Posted 2 years ago

“All iteams I like it”

Helpful Report

Posted 2 years ago

Hey there - Thanks for leaving a review! We're glad you're enjoying our listings & services. Happy shopping! - Lyst

Posted 2 years ago

“Liked how Lyst showed sold out items. Will you be getting the Lizzy Disney lock bag in red in again?”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. Upon checking, the Lizzy Disney Lock Bag is still out of stock. Please add this item into your wishlist by clicking on the "heart" icon and we'll email you or send a push notification once this item has been flagged as available by the retailer again. Hope this will be available for you soon - Lyst

Posted 2 years ago

“Got a brilliant deal on a very expensive pair of boots. Infact it was that good once I had paid the money I thought I had been completely had over. I contacted Lyst...Andrea who assured me that the order was good and the following day I received by Loake Chelsea boots. Thanks Andrea...thanks Lyst..Great quality and a brilliant service.”

Helpful Report

Posted 2 years ago

Hey Darin - thank you for the excellent review! We're delighted to hear that you were able to get the best deal on Lyst and that Andrea was able to help here. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“Can you please refund me cause I've been waiting for my order since last year 2020 even today still nothing after i paid soo much money”

Helpful Report

Posted 2 years ago

Hi Loyiso, I'm sorry to hear that you haven't received your refund yet However, a Lyst customer care agent will reach you out regarding your refund. Many thanks, Lyst

Posted 2 years ago

“Quick response and solution”

Helpful Report

Posted 2 years ago

Hello Michelle - thanks for the kind words & 5-star review! We're glad to hear that you are satisfied with our service. Have a lovely day! - Lyst

Posted 2 years ago

“Am too much happy with that app”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're so glad to hear you're enjoying the Lyst app. Happy shopping! -Lyst

Posted 2 years ago

“This is a real scam I made a purchase of puma Ferrari yellow shoes and they scammed me with 68dlls now it's back and forth about the order number and still nothing”

Helpful Report

Posted 2 years ago

Hi there, I'm sorry to hear your disappointment about the inconvenience that this cause you. However, please be assured that we're doing our best to connect and resolved the issue with the retailer. Many thanks, Lyst

Posted 2 years ago

“Good service, thanks again!”

Helpful Report

Posted 2 years ago

Hello Ky - thanks for the kind words & 5-star review! We're glad to hear that you are satisfied with our service. Have a lovely day! - Lyst

Posted 2 years ago

“Very kind costumer service .. x”

Helpful Report

Posted 2 years ago

Hey Ces - thanks for the kind words! We're glad to hear that you are satisfied with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Been trying to return an item and there is a lot of useless emails back & for with no results!!! Will not buy from this site again !!”

Helpful Report

Posted 2 years ago

Hi there - I'm sorry to hear that you are having trouble returning the item. A member of our team has been in touch with you to help you with the return. Apologies for the inconvenience this has caused you. Best, Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews