MCrecycle.com Reviews

Name: MCrecycle.com
Address: M&C Unit 3 Willow House River Gardens Feltham,, London
Rating: 3.58

3.6 Rating 347 Reviews

64 %

of reviewers recommend MCrecycle.com

Company Reviews

Questions

Metrics

3.6

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0207 078 4290

Email:

info@mcrecycle.com

Location:

M&C Unit 3 Willow House River Gardens Feltham,
London
TW14 0RD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was told the phone had a cracked LCD and therefore the price offered was zero after inspection. Phone did not have a cracked LCD when it left in its bubble and cardboard wrapped packaging! As it will cost £3 to get back my £5 phone it would appear I have been played a proper one!! A very clever money making scheme!”

Helpful Report

Posted 6 years ago

Dear Customer You have not provided your order number , therefore we cannot verify your review. Regards

Posted 6 years ago

“Happy with dealing with this company.”

Helpful Report

Posted 6 years ago

“I was really sceptical about sending my phone by mail but it was practically brand new and the high streets had offered rubbish money. I was so happy and received when MCrecycle text me to say it arrived and paid me their promised price hours late. Thank you MCrecycle.”

Helpful Report

Posted 6 years ago

“sold my phone in good condition to the mcrecycle was paid top price and fast Really convenient”

Helpful Report

Posted 6 years ago

“Condition sent was like new , no scratches as stated there was a part missing but brand new was present (spare parts given) in the package so they can place it professionally and yet it was described as a scratched back falling apart and oozing glue phone so they sliced in half the originally stated price of 50£ for recycling and offered 25£, such a waste of time and energy honestly just gift your old phone to someone ...at least you are going to be left with a nice feeling ! not felt like you're being robbed. Million % NOT RECOMMEND ! :)”

Helpful Report

Posted 6 years ago

Hi You have not uploaded the front image of the phone Screen of the main reason the phone was revalued. Regards

Posted 6 years ago

“Everything well communicated. Full payment received same day as phone received.”

Helpful Report

Posted 6 years ago

“Cant fault the service I was paid in full the same day they received my Ipad pro and best price on the market”

Helpful Report

Posted 6 years ago

“Brilliant service, as soon as I'd contacted them the whole service was fast and smooth and the money was in my account the day after they recieved the phone.”

Helpful Report

Posted 6 years ago

“Absolute Brilliant service I recycled my Iphone X excellent condition , was paid highest on comparison site Used they free special delivery bag and was paid the same day 5* all the way”

Helpful Report

Posted 6 years ago

“Not even worth one star! One of the most unprofessional companies that I’ve ever dealt with. Gave me an initial quote of £153 for my iPhone 6s then only updated me when I contacted them. They said my phone had deep dents and scratches when it didn’t. They lowered their offer to £90 which I declined and asked them to return the phone to me. Two weeks later I was still waiting and I only received it back after I also complained to the comparison website that I’d found them through in the first place. They are a bunch of scammers! And I find it quite amusing that most of the positive reviews are anonymous... tells me all I need to know. Do yourselves a favour and go to a reputable company and don’t waste your time on these cowboys.”

Helpful Report

Posted 6 years ago

“Same as the others, devalued my phone and when I asked for it back I paid the fee for Ist class return. One month later I am still waiting for my phone to be returned. They initially blamed 'post office delays' for the delay. Disgusting company. They have stolen my phone!”

Helpful Report

Posted 6 years ago

“disgusting company valued my phone at £95 then emailed me to say this was wrong that was wrong and changed it to £6.00 then had cheek to say if i didnt except they wanted £4.00 to return you dont deserve to be in buisness”

Helpful Report

Posted 6 years ago

“Top recycler Paid same day on and in full for my iphone 7 plus free postage great service”

Helpful Report

Posted 6 years ago

“My phone was in perfect condition. Not a single scratch or dent but was rated "deep dents and scratches" - Utter rubbish! Their free post send out only covers £50 loss so had to pay £7.30 to send, they then charge you to send the phone back to you if you don't take the offered price. Con men do not use them!”

Helpful Report

Posted 6 years ago

“Same comments as others have made. Sent away a near perfect phone and the “technician” reduced the offer for “scratches and dents”.”

Helpful Report

Posted 6 years ago

“they are bloody scams. I have sent working note 5 and nothing wrong was with phone but they sent me the email later that it has burnt screen and some major damge to battery and blah blah. they reduced the price and then send me the money through paypal where I ended up with further reductions due to paypal fee. they are awful. Never send your phone to them. bunch of idiots”

Helpful Report

Posted 6 years ago

“Was quoted £35 less than original price online once they received my phone. When I went to cancel & return my phone they upped the offer to £20 less than original. Decided to decline, paid the return postage cost & phone was back with me about a week or so later. Didn't have any problems & always had a reply when I contacted them.”

Helpful Report

Posted 6 years ago

“Sold my phone to mcrecycle direct I have sent the phone via special delivery they received the next day and I got paid in Full the same day evening Cant ask for more !!!”

Helpful Report

Posted 6 years ago

“Sent off my Samsung Galaxy Note 3 64GB to M & C Recycle having agreed a price of £ 70.00. Shortly afterwards they sent me an email claiming that "an employee" had inspected the handset and that in was in some not up to standard but offered a reduced price of £ 30.00. I have no doubt that this is a standard ploy used by M & C Recycle aimed at defrauding their customers of the true value of their property. Offer rejected email has already been sent and will be followed by legal action if necessary.”

Helpful Report

Posted 6 years ago

Dear Customer Your Samung Note 3 was 32GB not 64GB further more your phone was in POOR condition and badly damage on the frame Therefore it was revalued to that price . Thank You

Posted 6 years ago

“If I could give the company less than a 1 then I would. Absolutely appalling. Firstly they said they needed my email address and password to access the phone even though it was reset when sent to them. As you know giving out this information is a serious security issue. They then told me the value of the phone wasn't what quoted as there was a scratch on the screen - now I know it wasn't sent off with this damage as the phone was newly repaired and hadn't been used being repaired. I asked for a photo and then sent a fussy photo of the phone with no scratch visible. They take no complaints about service seriously and I ended up going round in circles. Asking to speak to a manager and this apparent 'manager' would email from the same email address, making me believe it wasn't and the person was pretending to fob me off a bit. Also if you ever do complain all you get back is that you can pay to get your phone back. What a joke! Would not recommend this company at all!”

Helpful Report

Posted 6 years ago

MCrecycle.com is rated 3.6 based on 347 reviews