MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,414 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Not a perfect score because I like the old generation jerseys more, where there was Pro Fit with functional pockets. Now there’s a shift toward Race Fit — the jersey length is shorter & the pockets don’t stretch well. I need this because I do mostly long rides and need to store a lot of food, flat kit, etc. The only other option is Training fit, and the designs there are not as interesting. Also, Maap does not ship as quickly as it used to. Why can’t we buy LaB shop jerseys online and have them shipped internationally?”

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Posted 1 hour ago

“Great experience in store, store team members, great service.”

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Posted 10 hours ago

“Functiinal, Fashionable, and design is hight thought out! Love it!”

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Posted 1 day ago

“Excellent quality and great fit.”

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Posted 1 day ago

“Latest experience was truly wonderful. I love the new items that I received.”

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Posted 2 days ago

“Great experience, went into store and was greated and offered assistance. Very nice store, quality products and would reccomens.”

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Posted 2 days ago

“Best quality, aesthetic and service in cycling.”

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Posted 2 days ago

“Fast delivery and a very good service, I love the short bibs and the jerseys”

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Posted 2 days ago

“It was easy - I went in to buy a few small things and I was immediately looked after and walked away happy.”

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Posted 3 days ago

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

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Posted 5 days ago

“Fast delivery. Great products. Very happy with the customer service. I had an issue with a faulty seam and received immediate, prompt and very satisfactory assistance from customer service. I now only buy directly from MAAP, not through partner retailers, because I can really rely on their customer service.”

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Posted 6 days ago

“Generally the whole experience ordering online or purchasing in store has been great. Customer service are very quick to answer emails and store staff are always very helpful.”

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Posted 1 week ago

“Had some issues with the shipment as one piece was missing in the delivery. Custoemr service solved this very friendly and easy! Great Mistakes can happen, but the way how maap made up for it was benchmark.”

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Posted 1 week ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

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Posted 1 week ago

“Possibly a slight change in their sizing, this maybe a difference from model to to model (Emerge XS vs. Evade 2.0 XS). But their returns and exchange process was easy and seamless. They could do with some different colours (when are earth tones going to be out of fashion?). Otherwise love the quality of the products and the design mostly. Keep it up”

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Posted 1 week ago

“Excellent service!!”

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Posted 1 week ago

“I had a factory issue with my bibs and reached out to MAAP for assistance. They were amazingly fast to respond and took care of the issue immediately.”

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Posted 1 week ago

“First time buyer very impressed.”

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Posted 1 week ago

“I always have liked MAAP a lot. For my budget a bit expensive but I always wait for the sale.”

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Posted 1 week ago

“I frequently order MAAP clothing from maap.cc, averaging about three times a month. Every time I wear my MAAP jersey and bib, I feel confident and radiant. I love the quality and design of their products. I especially appreciate how MAAP sends out emails to inform me about new designs or collaborations because I enjoy being one of the first to wear the latest collections. Whenever I post pictures on social media, I often receive questions from friends and others asking about the right sizes for them. I feel confident suggesting which collection and size would suit them best. I'm happy to share my recommendations and experiences with MAAP products!”

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Posted 1 week ago

MAAP is rated 4.6 based on 3,414 reviews