MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,578 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Super quick delivery, no nonsense in the package, slick product!”

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Posted 6 months ago

We love to hear it, Jenny! Thanks for your positive review!

Posted 6 months ago

“Great product, fast delivery”

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Posted 6 months ago

Thanks for your positive review, Kevin!

Posted 6 months ago

“Very good!”

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Posted 6 months ago

Thanks for the kind words, Jing-Yi!

Posted 6 months ago

“I love the pink bibs! Such a fab colour and Maap fit always reliable! Rocked them on my Sunday ride and swear I cycled faster in them!!!! 🤣🤣🤣”

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Posted 6 months ago

Thanks for leaving such awesome feedback, Kate! We're so happy to hear you're enjoying your MAAP pieces.

Posted 6 months ago

“The alt jersey is a good fit and keeps me warm during freezing temperatures”

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Posted 7 months ago

Thanks, Tracey! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support!

Posted 6 months ago

“Super friendly crew! Great products as usual”

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Posted 7 months ago

Thank you for the awesome feedback, Zhang!

Posted 6 months ago

“maap is on the expensive end of equipment, but boy those gradient jerseys feel like gold”

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Posted 7 months ago

“the merino sockes very quickly developed holes aroudn the ankles... it was sad on quality”

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Posted 7 months ago

“Great bibs, and all the kit.”

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Posted 7 months ago

“Exellent, as always!”

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Posted 7 months ago

“Excellent quality as always.”

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Posted 7 months ago

“Sent an email to customer support regarding the quality on a pair of bib I purchased, With photos of sub standard stitcing on leg gripper finishes (birdnest of cotton) and unfinished (cut off) cotton. The garment also had threads exposed in the top of the shoulder strap. Here is the response from Martina; Thank you for reaching out.I have just shown the attached pictures to our production team, who have advised that the fraying is coming from some "finish" stitches, that are easily subject to fraying due to use and wash. Those stitches have no structural impact on the overall bib, which means that it should be durable and have no future issues. Please get in touch in case the bib deteriorates and we will promptly offer a replacement. 1. In relation to my contacting support services, it wasn't to get carification that the garment wouldn't fall apart after use or washing, it was that it was not to a standard which I expected for paying $355. 2. I advised in my contact email that I requested to return and item be replaced which was ignored. The order number was MAP-166278”

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Posted 7 months ago

“MAAP has been very responsive with great customer service.”

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Posted 7 months ago

“Fantastic customer service after the wrong size shorts were delivered on my recent order.”

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Posted 7 months ago

“One of the best Cycling kit i ever had”

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Posted 7 months ago

“Lightweight Gilet for cooler mornings, perfect size & great fit.”

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Posted 7 months ago

“Crashed and got the crashed replacement discount. Bought the pro bib 2.0 again, since it's the best I've owned so far!”

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Posted 7 months ago

“Absolutely beautiful”

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Posted 7 months ago

“Very good quality bib and jersey. But a little bit expensive”

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Posted 7 months ago

“Am a tall person, like the fit, design and colour of Maap. Was able to bundle a discount through LITP podcast as well.”

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Posted 7 months ago

MAAP is rated 4.7 based on 2,578 reviews