maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,407 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Not accomodating change of address. Would not cancel order. Said the system does not allow. My order arrived to old address which I received and had one of two items missing. Then got a refund. So it is possible on the system.”

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Posted 1 month ago

“Good store with high end products. Some of the products are a snug fit for me. The option of not being able to click and collect is a bit frustrating.”

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Posted 1 month ago

“Good website and fulfilment”

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Posted 1 month ago

“Cool kits for the cool kids”

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Posted 1 month ago

“Not great. My complaint was about your shipping. I accepted the cost of $45 for shipping a jersey and a pair of socks but YOUR shipping service choice added another 50% to the bill. YOUR shipping service chooses did not include customs clearance which was another $20. This is not duty or taxes but customs clearance, something you can have included if you choose to do so, so your customers know what the real cost of shipping is up front.”

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Posted 1 month ago

“It's good to have black friday sale. Wish this kind of sale can contine quarterly.”

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Posted 1 month ago

“Delivery was fast but a little sad that free delivery for asia pac is at $500 :(”

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Posted 1 month ago

“I contacted your support team a couple of times about the delivery of an incomplete order and they processed a refund straight away. I got a second response to an enquiry about when an item would be back in stock and got a good and real person response. Very happy with my experience managing when things don’t go according to plan.”

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Posted 1 month ago

“I am new to cycling and so I have been finding apparel that suits and hands down, with the five brands I have so far bought, MAAP is the best and obviously my favourite. It is dearer than the other brands. Wish it was slightly cheaper. 😊 Nut cannot fault it - fabric and stitch - A+. I wish more “toned down” jersey styles and colours though.”

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Posted 1 month ago

“Price is high. Having said that I havent had any issues with my kit.”

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Posted 1 month ago

“Loving maap since 2019.”

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Posted 1 month ago

“Purchased bib shorts online from MAAP. I was kept informed of the progress of my order and delivery was prompt. I have previously purchased jerseys online and from a retailer in Sydney and am a satisfied customer.”

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Posted 1 month ago

“The recent experience was rather disappointing, i was issued with a promo code MAAP106CT8FW9M on 9th November but upon checkout, it was shown as invalid. Same issue goes for the previous Strava Alts Space challenge which i have completed, invalid code as well. Hence til now i have not purchased due to this issue.”

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Posted 1 month ago

“Sale and promo are good, but sizes availability always fall short.”

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Posted 1 month ago

“Top 5 cycle brands !”

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Posted 1 month ago

“Flawless ordering/shipping/delivering. Parcel was in a very good stated and received two days after I ordered. Product is awesome as always! Best purchase experience for me.”

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Posted 1 month ago

“Estoy encantada, el mejor culotte q he probado”

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Posted 1 month ago

“The quality of MAAP's cycling apparel is outstanding. The materials feel durable yet comfortable, and the fit was perfect for my rides - except the rear jersey pockets are too high. You need to be a contortionist to get things from the pockets. I particularly appreciated the attention to detail in the design, from the breathability to the stylish aesthetics.”

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Posted 1 month ago

“Perfect fit, awesome colour range and great quality.”

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Posted 1 month ago

“I love the quality of MAAP products. The braid range of colours means I can choose mix and match for seasonal and activity changes and retain my preferred style. The range of different pad thickness in shorts is fantastic. I just wish your fitted tops fit my curves. I have a proportionally small waist (though I am a L-XL in your fitted tops) and everything rides up. The off road bike gear is a good compromise. I am a M-L in that kit. Can’t bring myself to buy from other brands. I am hooked. Good kit that looks great on my unfit body has inspired me to get back on my bike again after a break.”

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Posted 1 month ago

maap is rated 4.7 based on 2,407 reviews