maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection on the recent sale! The ordering process was easy to follow and my order arrived within one day (to NZ) which I was very impressed with. Thanks MAAP! The addiction continues..”

Helpful Report

Posted 7 months ago

“Whether you're a plodder or a punisher, you'll always look sharp and streamlined in Maap gear. Whether you are rythmic or pained by another lung buster climb up in the hills of the Dandenongs you will carch a glimpse of your attire and enjoy the visual and practical sensation it provides. Bold and ambitious colours to always choose from. Maap gear brings confidence and motivation to hit the road again and again. Always a good and comfortable fit. And lasting.”

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Posted 7 months ago

“Easy to order, Fast delivery, good price, fits well, very happy with product”

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Posted 7 months ago

“Great customer service. Good UX design. Sale offers are good and plenty of stock. Sizing of products could be clear for off-bike apparel”

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Posted 7 months ago

“Very helpful and fast resolution.”

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Posted 7 months ago

“Great website, stock on hand and quick delivery.”

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Posted 7 months ago

“MAAP have great bib's and customer service. But the sizing in the women's training bibs hasn't been as consistent recently.”

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Posted 7 months ago

“I had a very cold ride, returned home and turned to Maap! My deliveries came within a couple of days and now I’m winter riding in total warmth and comfort. Maap has never let me down.”

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Posted 7 months ago

“Best designs, colours and quality of cycling gear. They always look great on the road. thx”

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Posted 7 months ago

“Got my winter gloves replaced under warranty. This was a smooth process. But the shipping was not covered. As you cannot use a warranty voucher at the lab shipping should be covered”

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Posted 7 months ago

“Great customer service, great product quality”

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Posted 7 months ago

“Purchased the evo bib cargo but was sent evo bib and tried to contact customer service. Lucy could NOT understand that I was sent the wrong product..Evo bib cargo and Evo bib and took 10 emails to explain to her, still NOT resolved. I'm still waiting for a response after 2 weeks time”

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Posted 7 months ago

“デザインが洗練されているので、気分が上がります。”

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Posted 7 months ago

“Browsing products on the website is very convenient; checkout is a little bit complicated and it took some time to complete the payment. Overall, the shopping experience was quite good… ooh and international shipping took about two weeks.”

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Posted 7 months ago

“Shipped and delivered very quickly. High quality clothing. Return process very well organised”

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Posted 7 months ago

“quick shipping and quality product. could do more to encourage customer loyalty”

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Posted 7 months ago

“High quality, good fit.”

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Posted 7 months ago

“Customer service was great as always. Quality of products is high, when there’s an issue there is no delay getting assistance.”

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Posted 7 months ago

“Very quick delivery of my new MAAP base layers in a gorgeous blue. Have yet to wear them but I purchased based on my previous experience.”

Helpful Report

Posted 7 months ago

“I’m not sure if it’s me but I’ve almost found this jacket too warm. I’ve been riding in 6 degrees C in Melbourne (may) with normal short sleeve riding top underneath. I hope it’s nicer as we get further into winter. Any guidance on layering would be appreciated.”

Helpful Report

Posted 7 months ago

maap is rated 4.7 based on 2,414 reviews