MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,563 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Quality never disappoints.”

Helpful Report

Posted 2 months ago

“Recently I put on a warranty claim due to the stitching around the neck of a thermal jersey coming undone. I bought it couple months ago and only used/washed it 3/4 times, so it shouldn't be damaging that soon. Anyway, the reponse from MAAP, moreover Martina Tosin from their support team was outstanding, she replied promptly and arranged a discount code for the full price paid for me to select a suitable replacement and even suggested repairing, reusing the item or disposing considering the environmental impact. Tell me if this isn't the level of support we all expect from a supplier. I'll stick to MAAP and highly recommed their great apparel and if for any reason there is a quality issue, they respond quickly and taking accountability of course if you can show it is within the warranty times and provide proof of purchase.”

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Posted 2 months ago

“Fantastic, high quality products backed up by a team that stands with their product. Can't go past the bib shorts or the quality fit of their jerseys!”

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Posted 2 months ago

“Incredible community of riders of all abilities. The crew are incredibly welcoming at both local and interstate events such as the recent TDU”

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Posted 2 months ago

“Jersey looks and feels amazing! Currently wear Medium in multiple different cycling brands, ordered M in this jersey. The fit is spot on for a 'race' fit, but I would size up if you are not sure or in between sizes, as it does run on the smaller side of medium. Sleeves are longer (reach just above the elbow), the front is slightly shorter than the back.”

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Posted 2 months ago

“Got some great items on sale and free express shipping was a nice touch. Sizing is absolutely perfect for me (XS 156cm 46kg) Will definitely be buying again”

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Posted 2 months ago

“Great products (top and bib), beautiful colour and quality, fast delivery (express). One of the best Auzzie cycling brand”

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Posted 2 months ago

“I previously reported that my clothing and gear were damaged due to a fall, and I received store credit in response. This was really helpful for me, as I can now purchase new equipment.””

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Posted 2 months ago

“Easy to deal with. Great website.”

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Posted 2 months ago

“Terrific kit and an easy purchasing experience. MAAP is my go to kit these days. Comfortable, stylish and good quality. Rode with the MAAP guys in Adelaide for TDU and they were well organised and friendly.”

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Posted 2 months ago

“Good quality cycling apparel that is easy to shop on the web”

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Posted 2 months ago

“Bin sehr überzeugt von der Qualität :)”

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Posted 2 months ago

“As I live in Melbourne, the products purchased online are always delivered quickly.”

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Posted 2 months ago

“Excellent product and simple online process with quick delivery.”

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Posted 2 months ago

“Super high quality and very comfortable stuff, fash shipping. Perfect!”

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Posted 2 months ago

“I’ve been using MAAP apparel for a while now and I find it the best cycling wear I’ve ever used.”

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Posted 2 months ago

“My purchasing experiences and customer assistance with crash replacement has been excellent with MAAP.”

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Posted 2 months ago

“Always so easy to deal with, always someone to answer questions and the quality is always amazing.”

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Posted 2 months ago

“Todo perfecto”

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Posted 2 months ago

“I purchased some items during the sale, and of course, some of them didn’t fit. I exchanged them for a different size, and the process was super quick and easy. Excellent service!”

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Posted 2 months ago

MAAP is rated 4.7 based on 2,563 reviews